wary! These people in the game may be "childcare", and some people have been cheated out of money...

Speaking of "rice tray", "wine tray", many people are not strangers, but to talk about "game trust", I am afraid that many people have not heard of it, the reporter's investigation found that now with the rise of mobile games, "game tray" also came into being. Recently, when Xiao Wang, a citizen of Wuhan, was playing a xianxia mobile game, he suspected that he had encountered a "game trust".

Xiao Wang said that some time ago, under the recommendation of a friend, he downloaded a turn-based fairy game, and in the process of playing the game, Xiao Wang and strangers teamed up to fight monsters and upgrade.

Wuhan citizen Xiao Wang: Team up with strangers to kill a monster, did not win, that person taunted me, scolded me garbage, rookie, after the end of the strong attack to kill me, similar to a kind of PK bar. This is to charge money with gold coins to carry out, he will say some garbage words to mock me, I am very angry, I also charged money and want to "kill back", the first charge of 68 yuan on "kill back".

Xiao Wang said that it was not long before he met this stranger again.

Wuhan citizen Xiao Wang: He "killed" me again, only a little stronger than me, I charged another 68 yuan, raised the equipment a little, and "killed back", after a few times back and forth, I was angry and charged a 648 yuan, and as a result, after I charged 648 yuan, after two days he was stronger than me, and it felt like the money was in vain.

Xiao Wang said that after repeatedly charging money several times, he felt something was wrong.

Wuhan citizen Xiao Wang: He is stronger than me, if I still want to "kill back", but also have to continue to charge money, it feels a little wrong, I did not charge money, I feel that he is not a "childcare" in the game, tricking me into recharging.

The reporter repeatedly called the customer service telephone of the game company to verify the relevant situation, but he could not be contacted.

Is there a "game trust" in mobile games?

The reporter searched for the keyword "game trust" on the consumer treasure APP and the black cat complaint platform, which has many complaints about "game trust", and is equipped with a large number of recharge game screenshots and recharge screenshots.

Complaint content: after entering the game, all kinds of recharge, customer service can not find, there are problems must be recharged to V10 to have 1V1 customer service, and constantly require recharge, "game trust" has a variety of benefits, do not recharge.

In addition, the reporter found on the job search APP that there are many companies recruiting game promoters. Some companies require "certain language organization and communication skills, and be able to adapt to changes." The "working content is" to guide novice players to operate in the early stages of the game, so that players can integrate as soon as possible. Follow-up visits to important customers from time to time. The reporter contacted two companies that recruited game promoters for interviews.

A game promotion company1

Our company is doing role-playing fairy tales. At present, our company developed a sword to slash the immortal god no way, after you invite the player to come over, this player in the game to achieve consumption, such as 10,000 to 20,000 you mention 3%, 20,000 to 50,000 you mention 9%. And so on with such a step-by-step commission.

A game promotion company 2

We are mainly familiar with 1 to 2 mobile games, that is, the rebates and activities of each mobile game are not the same, try to guide consumption, because only players recharge we can get commissions, our salary is irresponsible basic salary is three thousand, performance of 10,000 5 began to commission, 10,000 5 is 4 points, 40,000 performance is 5 points, 70,000 performance 6 points, in fact, a month to do 40,000 to 70,000, you can get more than 5,000 to 7,000 more. Will arrange for someone to take you.

After passing the interview, the reporter came to work at a game promotion company. A staff member said that the company currently promotes a "Legend" mobile game and another Xian xia mobile game. The staff member gave the reporter a "Legend" mobile game account, saying that the reporter should familiarize himself with the game first.

A staff member of a game promotion company

You are mainly familiar with the process of this game, upgrade what, when the time to guide the player is also good guidance, then will give you a number, that is, equivalent to the recharge you do not need to spend money, we can help you get it.

Next, the reporter said that if he wanted to increase the combat strength of the game character, the staff would recharge the account.

Anyway, there are recharge cards, yuanbao is not lacking, 38 recharge cards 50 pieces, should be enough for you to spend. To play this number, you only need to pay attention to one point, do not get on the first list.

The staff member said that in this "Legend" mobile game, players are guided to play, and they must keep their identities secret in the game.

It's like having a customer service behind every player, you don't need to go to the player yourself, don't tell others your identity.

At this company, several old employees who are playing xianxia mobile games told reporters. Xianxia mobile games and "Legends" mobile games are not the same, Xianxia mobile games to face the entire server players, how much money can make players charge, it depends on their own skills.

Talk about the recharge even if you are skilled, talk out, he automatically recharge, that also has a relationship with you, a district can only enter an internal player, a "childcare" like me.

Some employees said that if they want to get a high commission in the Xianxia game, they must have a good relationship with the top few players in the game leaderboard.

Chat with the top few on the list, copy their IDs one by one, add them to start talking, add them and keep adding, because occasionally you will rush the list, you talk to these people, no matter what you say, they can accept it.

So how do you induce players to recharge in the game? One employee said he could choose to quarrel.

This can also quarrel with others, you can also not argue with others, you can quarrel with customer service people, and then customer service people come to you, you will talk to the people on your list one, bring up the emotions of the people on the first list, and you will also do it on the first list. Quarrel well, the more you argue with others, the more recharge, the same will recharge, with the first quarrel with the second quarrel, into the full service of the public enemy.

Employees said that in addition to quarrels, they can also upgrade the leaderboard with players.

It is not necessarily noisy, you can also rush the list with the list, make an agreement with him, you can tell him where to increase combat strength, where there are diamonds, even if people do not charge now, people remember this place, next time will go to charge.

In addition, if you want players in the game to be able to recharge continuously, you need some skills.

And you feel that the promotion of the first and second lists is very slow, you have to recharge to them in front of them to give them a boost, otherwise they will feel that they have no desire or demand when they reach the first and second lists. Then when they have the money, you let them stay in front of you for a day or so, and then you overtake them again, unless he brushes you away a lot and lets him taste a little sweetness, and after tasting the sweetness, he will want to overtake you next time. I have charged 2,000 yuan today, and the other has charged 1,000 yuan, if he recharges like this every day.

"Game Trust" in order to make players charge money, can be described as a variety of tricks. So does "game trust" infringe on the legitimate rights and interests of consumers? What are the ways in the game industry to effectively combat "game trust"?

An industry insider who has been engaged in the game industry for many years told reporters that the game industry "game trust" is generally divided into two types. One is the unfair competition between enterprises and enterprises, this kind of "game trust", commonly known as pulling people in the industry.

Industry insiders: For example, when I promote the game, I spend a lot of advertising costs to introduce game users to our company, and after the users have consumption layering, the game promoters of other companies are in the game and pull these users into their games.

There is also a kind of reporter investigation, the game company's own staff or servants pretend to be gamers, which is also divided into two types.

Insiders: Like the fairy game, obviously a foot-cutting man, he wants to dress up as a little girl, accompany you to grow up and play with you, induce you to recharge to consume. There are also games that emphasize heavy confrontation, game companies will also hire people to pretend to be players, how much you recharge I recharge a little more than you, always let users maintain a sense of tension, stimulate user consumption.

The person in charge said that no matter what kind of "game trust", it is a kind of damage to the game industry. The reason why there is a "game trust" in the game industry is related to two aspects.

Industry insiders: The first is driven by interests, small game companies from 0 to 1, in the completion of the first accumulation of original capital, may come this way faster, lower cost, and simpler and more hidden operation, the second aspect is that our country's laws and regulations in this regard are not very sound, no matter what kind of "game trust", it is difficult to make a characterization for it legally. In this way, the benefits of his "game trust" and the relative costs are not commensurate.

The reporter interviewed Zeng Xiangbin, a lawyer at Hubei Huanyuan Law Firm, who said that he concealed his identity in the game and changed the tricks to let the player charge money. Such a "game tray" is essentially no different from a "rice tray" or a "wine tray".

Zeng Xiangbin, lawyer of Hubei Huanyuan Law Firm: Although they occur in the game, in fact, they are the same as the functions of our real life, they are tricking consumers to pay more money and buy more of their game products, which actually damages the rights and interests of consumers, and legally damages consumers' right to know and choose, which is a typical behavior that harms consumers' rights and interests.

In addition to the need for legal liability for "game trust", the lawyer also said that if there is evidence to prove that there is a "game trust" in a game, then the producers, providers and operators of the game are legally responsible.

Zeng Xiangbin, a lawyer at Hubei Huanyuan Law Firm: According to reality, the producers, operators and service providers of commodities are all in the category of operators for consumers, so after it harms the rights and interests of consumers, they all have legal liabilities, if it has nothing to do with producers, this is self-evident innocence between producers and operators. If we cannot prove our innocence, we must pursue the legal responsibility of both producers and operators.

Lawyer Zeng said: Due to the difficulty of obtaining evidence in the "game trust", if consumers have tangible evidence, they can report it to the market supervision and administration bureau in the jurisdiction.

Editor's note

In 2020, the actual sales revenue of the mainland game market reached 278.6 billion yuan, and the scale of game users was 665 million people, so there will always be some "companies" in such a large market who want to fish in muddy waters and share a piece of the pie in front of the big cake.

The game trust is exactly the "magic trick" for these companies to take shortcuts, one is to invest less and return, and the other is still very hidden, it is difficult to collect effective evidence.

But we believe that with the attention of the relevant functional departments and the strengthening of game supervision, these companies will eventually be punished by the law, and for those game trustees who go to work on time every day, I also want to warn you that your behavior has violated laws and regulations, and when you look for prey on the Internet, you will eventually become a prey.

Source: Hubei Jingshi "Jingshi Live"

Reporter: Liu Fang, Wu Junlong

Editor: He Jinfen | Editor-in-chief: Li Ling, Wen Qi

Editor: Liao Shouxi | Producer: Li Peng