That day, she was ready to stop on the side of the road, slowly braking to the side, and suddenly, the brake pedal made a harsh sound.
Reporter | Wu Xue
On March 5, a reporter from Xiao Zhou broke the news that "the mileage is false, the brakes are abnormal... Nezha Car, which was plagued by "small problems", after the article was issued, it aroused public concern. Many car owners said that they did encounter similar "small problems" and have not been properly solved so far.
Recently, the reporter went undercover in a "Nezha Automobile Rights Protection Group" with a number of 400 people, and many car owners reported that problems such as false mileage, abnormal brake noise, and power failure were common. According to the feedback of the owners in the group, they generally believe that the false mileage is a common disease, usually playing 67% off is the norm, the brake noise is also intermittent, and the power failure and other situations are also encountered by a few people.
A owner of a car in Shenzhen reflected to the "Xiao Zhou Breaking News" that in December last year, he purchased a Nezha upro400, but in less than three months, the vehicle had a series of small problems, one was a start-up noise, one was a brake noise, the owner said that that day, she was ready to park on the side of the road, slowly braking to the side, suddenly, the brake pedal made a harsh sound.
The owner of the car purchased for three months in Nezha car appeared harsh "brake noise"
The owners of the Nezha group reflected problems such as "abnormal brake noise"
"It startled me at the time, and sometimes when I hit the steering wheel slowly, there was a strange sound of pulling a leather band." Soon, the owner found the after-sales, 4S store after-sales said that the abnormal sound problem needs to be upgraded with a computer after-sales service, and a program was sent from the manufacturer to discharge the brake oil, but the problem was not completely solved.
The encounter of this owner in Shenzhen has received a response from other car owners in the group. A similar situation also happened to another car owner, Mr. Xu (pseudonym), who picked up the car on January 28 this year and just drove 2350 kilometers, during the driving process, the door often made a serious noise from time to time, especially encountering bumpy road sections, like driving a "rocking car" feeling.
Some car owners even reported that in the process of driving, they suddenly encountered a situation where there was no power and brake failure. Previously, some car owners reported that when driving Nezha V, the brakes failed at a speed of 80 per hour, resulting in three cars rear-ending in the tunnel. The manufacturer inspects the vehicle normally, but refuses to provide the owner with the inspection data.
In addition, there are more small problems such as interior noise, trunk, seat belt inexplicable bounce, etc., and the owners have repeatedly found after-sales consultations, and the handling attitude of Nezha is very negative, and has not been able to give a reasonable solution so far. Many car owners said: "The budget is so much, barely open it." "I didn't fix it a few times, and I don't want to toss it when it takes time."
In addition, Nezha car owners also expressed great helplessness about the problem of false mileage. Most of the owners in the group said that their vehicles had crossed the mileage and were falsely marked.
Nezha car endurance virtual standard has always existed Picture source/ black cat complaint
Nezha car owner complains about vehicle endurance false label Image source/black cat complaint
On the black cat complaint, Nezha Car V Witch Edition is suspected of false mileage, marking a range of 401 kilometers, the actual endurance is only less than 210 kilometers, in the case of low speed, only 180 kilometers, and 70 kilometers commuting every day, two days to charge a power, three days can not run, seriously deceive consumers.
Coupled with a variety of small problems continuously, the fifth day of the car purchase will replace the heating module, the 20th day of the car purchase and replace the music module, the communication module also often appears no signal, no network situation, and even the 2021 Nezha U Pro 500 global version of the model, in the driving, intersection and other red lights, there is a trunk automatically popped open, can be described as making the owner very upset.
Of course, in addition to the virtual endurance, Nezha car was exposed to the behavior of shoddy charging the battery. Some car owners reported that the new car was seriously shrunk in less than a year, and the reason was that Nezha mixed the 38-degree battery pack and the 43-degree battery pack to defraud the state subsidies and drill legal loopholes.
In the "Nezha Rights Protection Group", the reporter also found that since the beginning of this year, Nezha Automobile's models have not delivered vehicles on time. A car owner said that he ordered a Nezha V829 model, the sales reply said that he was not sure when to produce, asked the customer to change the car, the owner was angry, but could not solve.
Car owners in the Nezha group encountered vehicle "delivery difficulties"
Another owner ordered the Nezha car pro400 cruise version, under the timing, the sales promise can be February 26 before the car, but to the scheduled time, the sales also said that the manufacturer has not started, the factory has not yet been online production vehicles, and is not sure when to produce.
So, whether the situation reflected by the owner is true, the mileage is false, the brake noise, the delivery is difficult, etc., is it a case or a quality control problem? What does Nezha say about this? The reporter of "Xiao Zhou Broke the News" contacted Nezha Automobile Public Relations on this issue, and as of press time, the other party did not respond to this matter.
At present, Nezha Automobile is trapped in an embarrassing low-end market impression, entering the high-end products has not become a climate, virtual standards, abnormal noise, allocation reduction, price increases, delivery difficulties, etc. are staged in turn, and it is urgent to IPO blood transfusion, as Nezha Automobile CEO Daniel Zhang said, by 2025, living is the goal of Nezha Automobile. However, the reporter believes that the top priority of Nezha Automobile may not be the pursuit of profit by capital, but the return to the original intention of "building cars for the people".
As Daniel Zhang said, "Believe in the power of the people to change everything." But if Nezha Continues to Proceed in this way, the power of the people can indeed change everything, including whether users will be willing to pay for the brand.