As we all know, the overall price of 4S shop repair cars will be high, but 4S shops often have the technical support of manufacturers, face the same brand models every day, and study the models under the same brand more thoroughly, the most important thing is that the accessories are basically derived from the official, official standards, and official needs, so in terms of overall stability and reliability, 4S can do better.
It is precisely because of this specialty of 4S, the fee will be relatively more expensive, especially for luxury brands, whose working hours and accessories costs are indeed much higher than ordinary brands, which is also a complaint of many consumers.
Therefore, the birth of a lot of third-party repair shops, although they are not as good as 4S shops in terms of technical expertise, but for some repairs and maintenance with low technical requirements, such as changing oil, changing an air conditioning filter and other operations, compared with 4S shops will have certain advantages in cost.
The question arises: should I go to the 4S shop for maintenance, or find a third-party repair shop?
Personally, I think that during the warranty period, it is more secure to go to the 4S shop for maintenance and repair.
From the legal level and national guidelines, consumers can indeed not go to the 4S store maintenance, and the 4S store still needs to provide quality assurance services.
If you encounter a claim that needs to be made and is not maintained at the 4S shop, the 4S shop may be at fault. If it is a 4S shop with strict procedures, the owner will be required to show the maintenance record of the external maintenance stamped with the official seal, and to show the qualification certificate of the maintenance shop and the proof of the purchase channel of the accessories.
Under normal circumstances, in this kind of repair shop is to enter the store to clearly explain the needs, construction, completion and delivery, such as a tiger, a cat and other platforms may provide documents, but most of the third-party repair shops will not take the initiative to provide you with documents.
In fact, if it is a small maintenance or does not involve major part repairs, there will be no essential difference between a third-party repair shop and a 4S shop. At present, many technicians in repair shops on the market will have 4S shop work experience, or they have been in the industry for many years, and the technical aspect is beyond doubt, after all, the threshold of auto repair shops is not low.
In addition, the information related to motor vehicle maintenance will be published after 6 months of the new car listing, so you can query the maintenance technical information and accessories number of the car on the Internet and various channels, in general, as long as you have a maintenance manual, the third-party repair shop and the 4S shop will not have a particularly obvious difference.
According to the requirements of the three-guarantee voucher, if the consumer does not use, maintain or maintain the car in accordance with the instructions or the requirements of the three-guarantee voucher and cause damage, the operator may be exempted from the responsibility of the three guarantees. With this alone, there will be contradictions between the 4S shop and our people, resulting in the vehicle can not complete the claim process according to the normal procedures and procedures, time is money, unless you are a freelance worker, otherwise there is basically not much energy to communicate with the 4S shop.
In addition to maintenance work orders and third-party repair shop qualification certificates and other information, some users may carry out maintenance according to the actual situation of the vehicle, and will not completely follow the maintenance manual. For example, the vehicle itself requires 5,000km to change the oil once, the oil selected by the 4S shop is mineral oil or semi-synthetic oil, and the owner uses a better fully synthetic oil to extend the maintenance period to 10,000 kilometers.
In this case, even if you present the relevant documents, a very small number of 4S stores may refuse the warranty because they are "not fully in accordance with the requirements of the maintenance manual".
In general, the vehicle can not be maintained in the 4S shop, but the third-party repair shop selected in the later period needs to be more formal, the procedures, work orders must be provided complete and need to strictly follow the maintenance manual, so as to avoid the 4S shop ripping. Of course, ordinary consumers in order to avoid ripping personal or recommended to the 4S shop for maintenance during the warranty period, one can enjoy an efficient and stable and relatively comfortable environment maintenance process, and the other is to reduce the need for claims, quickly complete after-sales service, after all, time is money.