In 2021, JAC Light Truck will carry out the "Jiangke Wanli Trip" activity nationwide, aiming to deeply understand the actual needs of users, improve the service environment, and enhance the overall service skills of JAC Light Truck. At the beginning of the new year, when the start of construction and production is busy, the large-scale customer service activity of JIANGHUAI Light Truck in the first season of the 2022 New Year "Jiangge Wanli Line Service Driving to You" is in full swing.
The event covers more than 200 key group customers in the national express, cold chain, commerce and trade market segments, and the JAC light truck service region and the group customer service region jointly visit the door to visit the vehicle use process and maintenance in an all-round way, collect the use of the user vehicle, the opinions on after-sales service, provide maintenance services for the user vehicle, solve the existing customer vehicle problems, and ensure the efficient operation of the user vehicle.
On February 18th, the head of the customer service department and the head of the chassis management department of JAC Light Truck Group and the service staff of Shandong Region jointly visited Zhongtong Bus located in Jinan, Shandong Province, Zhongtong Bus has been using jacque chassis for many years, and the company's leaders have given full affirmation and recognition to the quality and intimate service of JAC. The two sides conducted in-depth discussions on market cases, spare parts supply, product quality and other issues, and discussed service innovation and new service models, laying a solid foundation for the value creation of JAC light truck chassis and special vehicles in Zhongtong bus.
The service staff of the Group's customer service department, chassis management department and Shandong region communicated with the person in charge of Zhongtong Bus
On February 21 in Zhengzhou, Henan Province, the manager of JAC Light Truck Service Center and the customer service manager of the group went to Zhengzhou Brother Sugar Storage Center together with the director of Zhengzhou JAC Service Station. Zhengzhou Brother Sugar Storage Center, with more than 6,000 square meters of warehouses, for the major supermarkets in Zhengzhou to provide brand sugar, operation for more than ten years, has been using Jachuai light truck vehicles, urban distribution business volume is very large, just a few years ago just purchased 6 sets of JAC tablets and warehouse bar light trucks.
Liu Zong, the person in charge of the warehousing center, said: Since the fourth time of the country, the use of Jac-Huai car, is a loyal fan of JAC light truck, the maintenance of the vehicle to identify the JAC service station; especially the car urea, but also choose JAC pure urea. In addition, the JAC CardYou APP is very practical, you can manage the warehouse while managing the fleet, vehicle fuel consumption, route, various alarms at a glance.
In the afternoon of the same day, the group then went to Henan Cold Chain Group Company, which currently owns 7 JAC light trucks and is engaged in the transportation of long-distance cold chain products. Vehicle mileage of more than 200,000 kilometers, the driver responds to the vehicle after the treatment of often fault alarm, inspection and communication found that the vehicle long-distance high-speed driving, joined the gas station of urea, resulting in a failure, and then Zhengzhou Jianghuai service personnel for the company's vehicles to provide urea that can be used for half a year, and the entire use of the vehicle to check, as well as the popularization of vehicle use knowledge, vehicle any problem can be handled at any JAC service station.
JacQues Light Truck with sincere service attitude, five-star service, the concept of full care, to provide users with better service quality. The first season of the 2022 Chinese New Year "Jiangge Service Miles" activity is being carried out in Shandong, Henan, Changchun, Anhui, Lianyungang, Urumqi and other places, providing users with time-saving, labor-saving, worry-free and money-saving car service experience.