Mr. Leng of Guiyang
An electric car was purchased in September last year
Less than half a year
There was a problem with the car's battery
So Mr. Leng went to the store to change
But new problems have arisen
Mr. Leng: The car I bought in September was able to run more than 90 kilometers, but in February this year, my car could only run 43 kilometers.
In the Guanshanhu District of Guiyang City
An Emma electric car store
The reporter met Mr. Leng
He told reporters that there was a problem with the battery life of the electric vehicle
It would have been a small thing
But the after-sales service of the store made him very angry
Mr. Leng: You can change the battery for me, you can change the old one for me, but the old one is actually bad, this can't be said, I think it is too old to be deceived.
Mr. Leng told reporters
His car was replaced with a new battery
Only to be told that the old battery had a hole
You need to pay 200 yuan
But the money was spent
The new battery is still a problem
Mr. Leng: The battery life is not enough, I am not enough. I'm riding to work now, and I can't even come back.
Since the battery has been changed once before
The staff of the store said
The battery needs to be tested before it can be replaced again
Find out who to detect and how to detect
Whether testing fees are also required
These problems have yet to be solved Mr. Leng is in a hurry
For further information
The reporter found the person in charge of the store
Emma Electric Car Manager Li: After the problem, he came to find me, the shop above did not do it, he came to me. I said no problem, I said to see what the situation was, I first changed him to a charger.
Manager Li told reporters after testing they found
Not the problem with the charger
So I found a new battery from the store
Replace Mr. Leng's car
Emma Electric Vehicle Manager Li: We also sent it from the manufacturer, we do not produce this thing, although it is said that it is a battery in July, but it is a brand new battery, which has not been used.
Manager Li also said
No matter how long it takes to produce the battery
Three packs will be available within two years of buying a car
I thought the problem would be solved smoothly
Both parties may be in the process of consultation
Talk about it and talk about it and it collapses
Emma Electric Vehicle Manager Li: It is okay to change the new one, but the impact he has caused to us, we have to hold him responsible.
Although the scene is full of gunpowder
However, the store agreed
Replace the battery again for Mr. Leng
Reporter: Song Xiao'ao Wu Yang Editor: Yang Ruijia
Editor-in-charge: Hu Yue Editor: Wu Yao Review: Sun Zhidan
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