Now the car is very intelligent, the car is equipped with carplay/carlife function, can connect Android phones and Apple phones. However, Mr. Xu of Zhejiang encountered a troublesome thing, the Mercedes-Benz car he spent more than 700,000 yuan to buy could not connect to the mobile phone Bluetooth, and after connecting to Bluetooth, the car would become "dumb".
Mr. Xu bought an imported Mercedes-Benz with a landing price of more than 700,000 yuan. Not long after buying the car, Mr. Xu found that there was a problem with the car. After the Apple mobile phone is connected to the car Bluetooth, the car can not make a sound, whether it is to make a call or use the mobile phone to navigate, the car's horn can not make a sound.
At first, Mr. Xu thought it was a problem with the system, so he sent the car back to the 4S shop for repairs, but after the merchant inspected it, he made a suggestion that surprised him. The merchant said that there is no problem with the car system, that the system is not open to the IOS system, so that Mr. Xu can change an Android mobile phone.
The merchant's suggestion also made Mr. Xu very angry, this is obviously a problem with the car, why let yourself change the mobile phone? And many friends around have bought Mercedes-Benz cars, and I have never heard any friend say that Mercedes-Benz cars cannot be connected to Apple mobile phones. Apple mobile phones and Mercedes-Benz cars are also imported goods, so why bother importing goods?
The car that cost more than 700,000 yuan could not connect to the mobile phone. And after each connection, Mr. Xu must unplug all the charger plugs before the vehicle can return to normal. Every time he went out to navigate with his mobile phone, Mr. Xu had to charge the mobile phone while looking down at the navigation, which he felt was very dangerous. He hopes that the merchant can solve this matter as soon as possible and not always advise him to change his mobile phone.
The manager of the 4S store said that the car was a pure import car, and the sales volume was very small, and the store had sold several cars, but did not encounter a situation like Mr. Xu. He said that the function was not open to Apple's mobile phone to make the design reason for the vehicle, and this car just added this design, and Mr. Xu happened to become the "lucky person". Merchants said they will continue to contact manufacturers to see if they can solve this problem by replacing domestic accessories.
Mercedes-Benz is a very top luxury brand, and the design of the car is very advanced. It is indeed a bit incredible that a car brand that sells globally can have a "targeted" design in software design. Now that there are more than 300 million people who own cars in China, I have never heard of any car owner who has to match a new mobile phone with a car after buying a car.
When they heard the merchant suggest that the owner change the mobile phone, many people felt very angry. Everyone feels that the business is shirking responsibility, which is obviously a defect in the system design, why let the owner not change the mobile phone? If you want the owner to change the phone, should I reimburse the cost of changing the phone? After all, this is not the intention of the owner.
Editor's Short Comment:
Now the degree of intelligence of the car is getting higher and higher, the connection between the car and the mobile phone has also become a basic operation, everyone needs to use the mobile phone to connect the car Bluetooth to answer the phone in the process of driving. If the car cannot be connected to the mobile phone, it will seriously affect the car experience of the owner, and the owner can ask the merchant to give compensation.
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