Using 5G technology, Internet of Things, artificial intelligence and other information means, Longhua Hospital affiliated to Shanghai University of Traditional Chinese Medicine is comprehensively promoting digital transformation.
On January 25, the surging news (www.thepaper.cn) reporter walked into the outpatient building of Longhua Hospital, and in the pre-diagnosis link of traditional Chinese medicine proctology, gynecology and other departments, a number of small and intelligent robots provided services for patients queuing up in advance. Before entering the clinic, such an "AI assistant" has obtained diagnostic information such as the patient's pulse, tongue, and face, and formed a pre-diagnosis report to send to the doctor's computer to improve the efficiency of the clinic.
In the proctology department of Longhua Hospital, doctors are consulting a patient based on intelligent diagnosis and treatment information obtained in advance. The pictures in this article are all pictures of the surging news reporter Li Jiawei
In the hospital video room, five or six doctors are conducting MDT remote consultations for a patient in Jinshan District, helping patients to enjoy the joint consultation of experts in the top three hospitals in the local hospital.
In Longhua Hospital, before the patient enters the consultation room, the "AI assistant" makes a preliminary diagnosis of the patient's pulse, tongue, face, etc., and sends the information to the doctor's computer terminal.
"Big data, artificial intelligence and other technologies have been widely used inside and outside the hospital, relying on Internet technology, on the one hand, to improve the efficiency of treatment, save diagnosis and treatment time, and second, the amount of information obtained by doctors is more abundant, further improving the accuracy of diagnosis and treatment." Chen Yue, president of Longhua Hospital, said.
In view of the long-standing problems of registration, long waiting time, short consultation time, and scarce resources of well-known experts in the traditional medical registration process, Longhua Hospital pioneered the appointment function of the famous TCM team - using hierarchical management and step-by-step recommendation to accurately drain the patient's medical needs and help the patient quickly find the right doctor in the entire famous TCM team.
In addition, for some particularly popular doctors, Longhua Hospital through real-name authentication, online appointment registration, the patient needs to first confirm the identity through face recognition to complete the real-name audit, and then make an appointment operation; when visiting, the patient needs to verify the face through the mobile terminal device, and verify the identity information before successfully visiting. This effectively prevents the scalper's illegal number reversal behavior and protects the rights and interests of patients.
Longhua Hospital's Famous Chinese Medicine Diagnosis and Treatment Center can confirm the patient's identity through face recognition to complete the real-name review.
Through the empowerment of digital technology, Longhua Hospital has formed the following Internet treatment scenarios.
Scenario 1: "What should I do if I live in the suburbs?" Remote consultation to relieve worries"
Longhua Hospital, as the unit responsible for the construction of the TCM medical association in southern Shanghai, carried out MDT remote consultation to meet the needs of patients with complex etiology but unable to visit the site. For example, after the patient was treated in the suburbs of Jinshan, the medical federation unit used the Internet hospital platform system of Longhua Hospital to organize experts from various relevant departments to diagnose the condition after receiving the consultation request.
In the video room of Longhua Hospital, a number of doctors carried out MDT remote consultation and connected with jinshan District Hospital of Integrated Traditional Chinese and Western Medicine.
Scene 2: "Relax on hand, homemade preparations delivered home"
After the patients living in Jinshan are remotely consulted through the MDT of the medical association, the Internet hospital issues a prescription, and the hospital sends the self-made preparations of Longhua Hospital to the hands of the patients through the drug logistics system, and successfully realizes the convenient service of "easy to hand, homemade preparations to home".
Scenario 3: "AI assistants come to help, cloud Chinese medicine has a high trick"
Guide patients to use mobile phones to conduct pre-consultation operations during the waiting time for treatment, answer questions related to the condition and symptoms, form a main complaint and transmit it to the doctor's workstation, synchronously obtain the patient's latest medical record information, and improve the doctor's reception efficiency. At the same time, this pre-consultation platform not only realizes the digital collection and transmission of patients' tongue, face, pulse and other information data, but also combines the knowledge base to provide doctors with a multi-channel, all-round pre-diagnosis, diagnosis and post-diagnosis integration program to achieve intelligent diagnosis and treatment.
Outside the hospital, patients can also use the "Longhua Xiaokang Assistant" to make one-click appointment registration and conduct online consultation. In addition, the assistant can realize functions such as remote follow-up at home and out-of-hospital follow-up intervention.