Since January 8, a sudden outbreak of covid-19 has hit Tianjin. The circulation volunteers moved at the behest of the order, only to "run in front of the virus" and dedicate their volunteer forces to build a solid anti-epidemic defense line and protect health and safety.
"100 anti-epidemic volunteers are now needed to help the community check the nucleic acid testing of residents" - less than two minutes after the mission notice was issued, more than 100 people in the group of Winter Olympic volunteers had volunteered to solitaire.
From January 15 to 16, in the face of the emergency instructions of the epidemic prevention and control command, the Winter Olympic volunteers of Hebei University of Technology who were isolated in the dormitory and were undergoing online training postponed the training for the first time, and through online telephone, they successively transferred and summarized information to more than 7,000 people, and made tens of thousands of calls in only 8 hours.

Don't panic, your teammates are by your side
The work of circulation is heavy, the process is complicated, and the requirements are detailed, and many students are not understood and questioned when they use their foreign mobile phone numbers to inquire about the specific information of residents.
"Most of the people who question it show that the whole people have a strong sense of anti-fraud now, don't be too blunt when you speak, confidently and patiently explain, everyone will definitely understand and cooperate." Wang Baiqiang, a "master brother" who has already studied for the second year, saw the "sad-faced" students and sisters who were "full of sorrow" when talking to the residents, and comforted and taught at the same time, helping many volunteers find a working method. He has rich experience and strong communication skills, always can quickly complete the task of circulation, and take the initiative to help some students with slow progress to share, is recognized by everyone as a "caring brother".
"There's a little sister who has a sick throat, let's help her!" "Let's divide her with one person and two households, let her not worry and have a good rest!" There were volunteers in the team who called and lost their voices, and everyone came out to share the burden at the first time, and completed all the tasks on time and on time.
"We were talking on the phone all over the building, like we were in the 'business hall'. It's really nice to have someone to fight with me, I know I'm not alone, I have a positive, dedicated team behind me. Volunteer Wu Mingyao recalled the scene of volunteer service and was still very excited.
The phrase "hard work" is the volunteers' "charging silo"
"Everyone was particularly cooperative and said a lot of words of thanks. I thought I was a person with a high tear point, and I cried out of nowhere that day. Volunteer Zhang Qiang recalled the day of the flow, or felt very warm.
At the other end of the phone line, the volunteers received a lot of care and touch. There are 87-year-old grandmothers who cheer for the staff; there are uncles who clearly have needs, but they can't bear to call the hotline for fear of causing trouble to the community; and there are many residents who patiently and meticulously repeat their answers when the volunteer business is not skilled and cannot understand the dialect, so as to maximize tolerance for everyone.
"The advice is to let you rest for a while, it's too hard every day." When volunteer Kang Weihao asked a post-60s uncle what opinions and suggestions he had on the prevention and control of the epidemic, the uncle said with concern. Uncle Uncle's concerned words had a strong Tianjin flavor and sounded particularly kind. After listening to his words, I was like re-energizing, and I couldn't finish it. ”
"I hope to supplement the mountains and seas with the slightness of dust and fog"
"I really feel honored to be able to do something for the school and for Tianjin with practical actions this time." When the task was released, Guo Rui was the first to solitaire in the volunteer group, she was like a "hot little sun", actively shining in every place where she was needed, sincere and sincere. "When the epidemic suddenly came, when I met the like-minded and light-eyed peers around me, and saw the whole school and everyone in Tianjin working hard to fight the epidemic, I understood the true meaning of volunteering. I hope to supplement the mountains and seas with the micro of dust and fog, and hope that I can contribute a small amount of strength to the spring and warm flowers of tomorrow. ”
"Every time I launch a recruitment notice in the group, the registration speed is very fast, and the enthusiasm and dedication of everyone bring me a lot of touch." Sha Mofei is a senior in charge who helps the teacher arrange related tasks, and in just one day, his call records have reached hundreds. "Compared with front-line workers, our hard work is not worth mentioning. We are volunteers, whether it is fighting the epidemic or in the upcoming Winter Olympics, we will show 100% enthusiasm and professionalism, go all out, and the mission will be achieved! ”
remind
In the face of a complex and severe prevention and control situation, many people will receive mobile calls about the epidemic. In the process of volunteer information collection, please do not hang up, let alone block.
Do not panic when receiving a streaming call, being transferred by the stream is not equal to being infected, when encountering a visit from a streaming personnel or a telephone or WeChat inquiry, please be sure to cooperate, carefully review the recent trip, and answer truthfully. Only when the reconnaissance personnel obtain real and effective population information can they scientifically assess the dynamics of the epidemic situation and take correct prevention and control measures.
Crossing the "cold winter" requires everyone's efforts, let us work together to fight the epidemic!
(Yan Durong Media Reporter Li Hui concubine Correspondent Tu Qiongfang)