New Year walk grassroots 丨 small live broadcast room warm home road

Welcome to the live broadcast room friends, good morning, there are friends who want to know the frequency, you can ask questions at any time..." At 6 o'clock in the morning of January 19, Li Jing, an employee of Weihai Bus Station, appeared in the live broadcast room of Douyin Weihai Bus Station on time and warmly greeted netizens.

"Is there a bus to Zhaoyuan?" "Is there a car to Nanjing?" "Is there a car to Dehui?" "Does the bus depart on the twenty-eighth day of the lunar month"... Less than half an hour after sitting down, the originally quiet live broadcast room became lively, and netizens "threw" one question after another to Li Jing.

"Wait, give you an inquiry..." In the face of the netizens' questions, Li Jing stared at the screen and replied to everyone without landing.

From 6:00 a.m. to 12:00 noon, Li Jing's words never stopped. In this live broadcast room, there are not many people staying, but new people keep entering. For Li Jing, as long as a new netizen enters the live broadcast room, she must politely greet her, and then prompt everyone to consult questions at any time.

On that day, it was the third day that Li Jing became an "anchor".

The live broadcast room of Weihai Bus Station is located in a corner of the ticket hall: a desk, a computer, an anchor device and a mobile phone, which is only temporarily fenced by shelves and display boards. This is a different live broadcast room, where tickets are not sold, there are no shopping carts, there are no items for sale, it is just a platform for travelers to answer travel information services.

Since the curtain of the Spring Festival began on January 17, Li Jing and another colleague who were originally in the transfer post were transferred to the "live broadcast post", and the two took turns in the small simple live broadcast room to answer various travel questions for netizens.

From 6 a.m. to 12 noon, from 12 noon to 6 p.m., two people take turns on duty and change shifts for 6 hours. During these 6 hours, they could not leave their seats, and even had to trot all the way to the toilet. After a few hours of live broadcasting, my voice was almost dumb.

As an employee of Weihai Bus Station, he was temporarily deployed as an anchor, and Li Jing and his colleagues also crossed the river by feeling the stones, and they were not very skilled in many of the operation functions in the live broadcast room. Li Jing said frankly: "In fact, we just need to stick to a little bit and answer questions patiently and accurately for passengers with a warm attitude, and the rest is not important." ”

The annual Spring Festival, for people returning home, how to travel smoothly and conveniently, everyone is most concerned, the opening of the live broadcast room of Weihai Bus Station is a new means to conform to the new form and innovative services.

Li Jing told reporters that at present, the fans of the live broadcast room of the Weihai Bus Station of Douyin have reached more than 30,000 people, and from the first day of the Spring Festival, there can be two or three thousand people entering the live broadcast room every day, and about two or three hundred people are seeking services. "Since everyone pays attention to us, they need to get some information and services through us." Li Jing said that sitting in this post, we must serve everyone well.

This year is the fourth Spring Festival for Li Jing to work at Weihai Bus Station, and her live broadcast work is scheduled to be the twenty-ninth of the New Year. Li Jing said that in this post, his wish is very simple, I hope that everyone can go home safely for the New Year! (Hi Weihai client reporter Zhong Yannan/Wen Yaowei/photo)