At noon on January 13, a 3-year-old child in the hall of the Jinan Ping'an Branch of the Postal Savings Bank was suddenly stuck in the throat while eating candy, resulting in airway blockage, and the parents immediately came to the rescue by slapping their backs and shouting for help. The lobby staff immediately went to help and dialed 120 as soon as possible. Branch president Shi Shi immediately rushed to the scene after hearing the call for help, and immediately used the Heimlich first aid method to rescue the child, and after two minutes, the candy was smoothly discharged and the child's breathing returned to normal. "Postal Savings Bank's timely help, reflecting responsibility, worthy of praise!" The proper emergency handling of the Ping An sub-branch has been recognized by customers and the surrounding people.
A good customer experience doesn't happen overnight. In recent years, in order to improve the customer experience of outlets and let financial services with temperature enter the masses, the Jinan Branch of Postal Savings Bank has vigorously carried out service training, regularly organized emergency drills, and continuously solidified the effect of service improvement.
In the next step, Postal Savings Bank Jinan Branch will continue to practice the "customer-centric" service concept, continuously improve the customer experience satisfaction of outlets, adhere to the "bank with temperature", be a bank around the people, and help realize the people's yearning for a better life with excellent financial services.
(Source: Postal Savings Bank Jinan Branch)
![The old man accidentally planted it in a brazier while smoking bacon! In a critical moment, the young man came to the rescue[fig]](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACwAAAAAAQABAAACAkQBADs=)