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How important is psychological assistance in the midst of the pandemic? Late at night, a life rescue quietly began

Top News Henan Business Daily reporter Song Hongsheng correspondent Tang Wenjuan

At 2:30 a.m. on January 17, Zhang Mengmeng, a member of the Henan Psychological Assistance Medical Team, was awakened by a rushing telephone ringing. Xiaoming (pseudonym), a high school student in Anyang City, cried on the phone: "Dr. Zhang, I have been standing on the balcony of my home for a long time, and I have a lot of negative thoughts at the moment. I feel like there are no more people and things in this world to be nostalgic about. ”

How important is psychological assistance in the midst of the pandemic? Late at night, a life rescue quietly began

The patient said that he had been diagnosed with depression in the past, had recently taken medication to commit suicide, and had planned to go to a specialized hospital for hospitalization, but due to the impact of the epidemic, he could not make the trip, felt that his illness could not get better, and in the past half a month, he did not take drugs again, and his mood was depressed and unstable.

Through the patient's crying, Zhang Mengmeng could not help but become nervous, the risk of suicide is very high, and the family must be reminded to take care of her first to prevent possible accidents. On the one hand, Zhang Mengmeng calmed her emotions, and on the other hand, she hoped to talk to her family through conversation, but she refused on the grounds that her family did not understand her. Zhang Mengmeng did not dare to relax, patiently communicated with the patient, said that the psychological team had the confidence and ability to help her improve her depression, and immediately reported the details to Zhang Jianhong, the deputy leader of the medical team, after getting the patient's promise of "not hurting herself".

Zhang Jianhong quickly got in touch with Xiaoming by phone, clarifying the source of her stress and depression. After an hour of patient listening, acceptance, empathy, encouragement, assurance and other psychological intervention techniques, Xiaoming's mood stabilized significantly and agreed to tell his mother about his situation. After careful communication, Xiaoming's mother understood her daughter's emotional problems and said that she would take drugs at home first, and then be hospitalized for systematic treatment after the epidemic.

Considering the inconvenience of patients taking medicine during the epidemic prevention and control period, Zhang Jianhong reported to the higher-level epidemic prevention and control headquarters on Xiaoming's situation, and on the other hand, contacted Zhang Yujuan, an expert who was carrying out psychological assistance at the Fifth People's Hospital of Anyang City, to discuss the follow-up specific treatment plan, and instructed Zhang Yujuan to maintain communication with Xiaoming's mother at any time.

After the Provincial Health Commission received the information, it contacted Zhang Jinwen, deputy head of the medical treatment team of the Anyang Epidemic Prevention and Control Headquarters, and Chen Jintao, medical department of the Seventh People's Hospital of Anyang City, and instructed them to send medicines to the patients home. At the same time, Zhang Yujuan also successfully got in touch with Xiaoming's mother, informing her that the departments at all levels have arranged for the distribution of drugs and will do their best to help the child, and instructed her to keep the drugs properly to ensure that the children take the medicine to the mouth.

At 12:07 p.m. on January 17, community service workers delivered the medicine to Xiaoming's family. From 2:30 a.m. to noon, a nearly 10-hour psychological rescue relay finally ended.

It is understood that on the evening of January 10, a 10-member Henan Psychological Assistance Medical Team, set up by the Second Affiliated Hospital of Xinxiang Medical College (Henan Mental Health Center), took advantage of the night and the wind and cold to go to Anyang to carry out psychological counseling for the local people. At present, the medical team is carrying out psychological assistance work in an orderly manner, checking the psychological status of students, distributing psychological self-help manuals to teachers and students in isolation points, and in view of the psychological problems that may occur under the epidemic situation such as anxiety, compulsion, depression, addiction, anger, etc., the team members have timely put forward suggestions such as "self-adjustment is very important, we must learn to accept negative emotions, adjust cognition, talk and communicate with family and friends, and exercise at home is also very beneficial."

How important is psychological assistance in the midst of the pandemic? Late at night, a life rescue quietly began

Psychological self-help manual, psychological response guide for emergencies, psychological assistance hotline (0373-7095888), online psychological assessment... The Second Affiliated Hospital of Xinxiang Medical College, located in the rear, also contributes "provincial strength" to the people of Anyang through various online service platforms.

Edited by Miao Yaxiang and Li Yingxuan

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