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Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

With the improvement of charging facilities, consumers' acceptance of new energy vehicles has also become higher, according to the data given by the Federation of Passenger Vehicles, the wholesale of new energy passenger cars in January to November reached 2.807 million units, an increase of 190.2% year-on-year, so the growth momentum of electric vehicles is particularly obvious.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

Tesla as a giant in the field of new energy, its products have a strong competitiveness, whether it is performance or technology configuration, is the level of the first echelon in the field, so it has attracted the attention and purchase of many consumers. But at the same time, its products are also extremely controversial.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

In the early days, Tesla was not mature in technology, resulting in a series of problems, such as the failure of the assisted driving system, stall, brake failure, etc., and then to the later cliff price reduction operation, which caused consumer dissatisfaction.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

Recently, some netizens found that the domestic version of the Model 3 they purchased was not equipped with the main passenger knee airbag.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

图:Moel3、Model Y

However, in the IIHS crash test video, it can be clearly seen that the overseas version of tesla Model 3 has the option of equipping knee airbags, which is in contrast with the domestic version.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

Source: Car and driver (Model 3)

The owner thought that Tesla would be able to do the same in terms of safety performance regardless of the price, but... The owner contacted Tesla customer service and asked them why they did not install knee airbags on his Tesla.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

Unfortunately, in exchange for a sentence of "does not affect the safety of the whole vehicle, it plays a very small role in the occurrence of safety conditions, and the domestic version of the model is not equipped."

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

From the information given by the customer service, it can be understood that the domestic Tesla models are not equipped with knee airbags. That is to say, including the domestic version of the Model Y is also not equipped with knee airbags, which really hammers the difference in safety configuration between the domestic version and the overseas version.

But at the same time, there is another point worth paying attention to - the lack of knee airbags will not affect the safety of the whole vehicle! Is this true?

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

Pictured: Model 3 small area collision

Logically, the role of the airbag is to reduce the safety of the occupants as much as possible in the event of a safety accident, so is the knee airbag really dispensable?

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

In fact, in the earlier IIHS testers targeted the analysis of data from more than 400 frontal crash tests in the past, the results were that in the driver's side small area offset impact test, the knee airbags had little effect on the dummy injury, but the airbags had a risk of increased injury to the calf and right femur, and the risk of head injury was reduced.

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

To further confirm the authenticity of the data, they looked up real crash reports from 14 states and found that the gap between cars equipped with knee airbags and cars without knee airbags was not large, and the overall risk of injury was reduced from 7.9% to 7.4%, with little effect. This also confirms that Tesla customer service said that knee airbags really have little impact on overall safety!

Domestic version of the reduced real hammer! Netizens complain about differential treatment customer service: it does not affect security

Buying and buying is not for Tesla whitewashing (Tesla does not need PR [doge]), and it turns out that knee air bags are indeed of little use. But the more unpleasant point is that since the role of knee airbags is very small, why does the overseas version of Tesla have a domestic version but it has been reduced? If the cost is calculated in the guide price, it is another matter, but if it is not, then Tesla is really engaged in differential treatment (yue).

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