Changsha News On January 5, at the beginning of the New Year, Mr. Zhang, who went to the Geely 4S store in Zhongnan Automobile City to mention the new energy electric vehicle, was surprised to find that there were two more staff members of the power supply company than usual around him to receive his sales. It turned out that this was a "one-stop delivery experience service for car purchase and electricity" tailored by the State Grid Changsha County Power Supply Company for new energy car owners.
The State Grid Changsha County Power Supply Company has reduced the new energy service window to zero, "spreading" from the power supply station to the 4S store. The staff of the power supply service station took the initiative to "cameo" the colleagues of the 4S store customer service sales to explain to the customers the purchase of cars to do electricity, pile connection, charging services, self-use charging pile application services and practical exercises on the online State Grid APP self-use charging pile application and installation process, to customers and car sales personnel to carry out electric vehicle "network communication office" new service publicity.
Under the guidance of the staff of the power supply company, Mr. Zhang learned in detail about the content of the new service of the electric vehicle networking office, and completed the online state grid APP download, charging pile installation application, relevant data upload and other processes. In less than 10 minutes, Mr. Zhang made an online appointment for the installation of charging piles.
"I didn't expect such a good thing to happen to me, before buying a car, I was still worried about how to declare the installation of charging piles, I thought it would be very troublesome, I didn't expect to do it in a few minutes, it was too convenient." Mr. Zhang shook the hand of the power supply company personnel and said happily.
With the introduction of the national new energy construction policy and new energy goals, the concept of new energy has been deeply rooted in the hearts of the people, and the requirements of society and individual groups for new energy are higher and more urgent. The State Grid Changsha County Power Supply Company actively responds to the national new energy policy, timely carries out the promotion of the new energy policy of electric power, intervenes in advance, and takes the initiative to cooperate with the 4S store, so that customers can enjoy the one-stop delivery of car purchase and electricity while buying a car. Changing the business handling "run once" to "not running once", bringing customers a new service experience.
At present, the activity has been jointly promoted with 5 4S stores such as BYD, BAIC and Geely in Zhongnan Automobile City. The development of the "one-stop delivery experience service for car purchase and electricity" activity has not only promoted the new energy electricity business, but also become the "highlight" of the merchant's car purchase, achieving a "win-win situation".
Xiaoxiang Morning News reporter Li Tang correspondent Song Xianchun
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