This hospital has both quality and temperature

Boji medical source, diligent and tireless. Let people remember a hospital, on the basis of action, but also with heart.

Improving the quality of medical care is the key to improving the public's medical experience and winning the trust of the masses. As a provincial cancer prevention and treatment center integrating cancer prevention, scientific research and teaching, Liaoning Provincial Cancer Hospital firmly establishes the service concept of "patient-centered", focuses on improving the level of medical technology and improving medical quality, and takes multiple measures to promote the high-quality development of medical services. Nowadays, with strong technical strength, advanced hardware facilities and high-quality service levels, the Provincial Cancer Hospital has won high recognition from the majority of patients and all sectors of society.

Introduce new technologies and new equipment to provide better medical services for patients

"Medical technology is the core of medical services, and only with strong and strong technology can we provide better medical services for patients." The provincial cancer hospital understands this truth. Over the years, the hospital has continuously introduced new technologies, and selected personnel to go out for further study, master the latest treatment concepts in this field, and further improve the quality of medical treatment, so that the people truly enjoy the dividends brought by the development of medical technology.

Ms. Hou, 47 years old this year, found a tumor in the portal of the left kidney during the routine physical examination, and the possibility of malignancy was high. Because the tumor growth position is close to the main blood vessel of the renal portal, the kidney preservation surgery is difficult, and the second ward of the Urology Department of the Provincial Cancer Hospital has successfully implemented laparoscopic laparectomy for the patient by using three-dimensional reconstruction auxiliary laparoscopic technology. The successful "kidney protection" treatment has given Ms. Hou a new understanding of the medical level of the provincial cancer hospital.

In recent years, the hospital has carried out more than 20 new technologies and new projects, of which high-tech technologies include: da Vinci robot surgery, precise radiotherapy of the beam knife, TOMO precision radiotherapy, CT-guided three-dimensional after-installation close-range intraluminal radiotherapy, etc. The development of new technologies and new projects has brought the medical technology level of the provincial cancer hospital to a new level.

The investment in new equipment has made the new technology introduced by the provincial cancer hospital more powerful.

Not long ago, the Provincial Cancer Hospital introduced the world's most advanced M6 type beam knife. It is reported that the M6 type radioshooter is figuratively called "radiosurgery robot", is the linear accelerator miniaturized after the installation of the robot control arm, the use of the omnidirectional projection ability of the robot arm for the tumor accurate, non-coplanar and multi-center radiation therapy system, is the only set of "no wound, no pain, no bleeding, no anesthesia, short recovery period" and other advantages in one treatment technology, known as "tumor buster". M6 type radio knife is widely used in clinical application, can treat tumors in various parts of the body, not only for malignant tumors, but also for the treatment of some benign functional diseases, only 3 to 5 irradiation, can kill tumor tissue.

The introduction and use of the fourth-generation da Vinci surgical system has significantly improved the effect of surgical treatment. The Da Vinci Surgical System, commonly known as the "Da Vinci Surgical Robot", is an endoscopic surgical control system that not only has many advantages of traditional minimally invasive surgery, but also provides the operator with a clearer surgical field and more realistic depth perception. Its automatic shivering filtering and INTUITIVE INTUITIVE manipulation technology make doctors' operations more stable and natural.

It is understood that since the hospital introduced the fourth generation of da Vinci surgical system in March this year, the surgical teams of gynecology, gastric surgery, colorectal surgery, urology, thoracic surgery and hepatobiliary and pancreatic surgery have completed hundreds of surgeries through the assistance of "Da Vinci", covering most areas of oncology surgery, greatly expanding the breadth of surgical technology in the hospital, improving medical service capabilities, and making the hospital surgery enter a new era of more accurate and minimally invasive surgery.

The gynecological team of Liaoning Provincial Cancer Hospital carried out complex and difficult surgeries.

While continuously introducing new technologies and new equipment, the provincial cancer hospital has accelerated the promotion of scientific and technological innovation and discipline construction, enhanced the core competitiveness of the hospital, and enhanced the comprehensive strength of the hospital.

The Party Committee of the Provincial Cancer Hospital adheres to the strategy of "strengthening the hospital with science and technology", reforms and innovates the scientific research management system, takes the academic committee as the highest decision-making body for hospital scientific research and academics, hires academicians as the chairman of the academic committee, and vigorously promotes the development of the hospital to a "clinical research hospital". At the same time, we will actively build scientific research and innovation platforms such as big data platforms, genetic testing platforms, tumor mass spectrometry testing platforms, high-level shared experimental platforms and biological sample banks, so as to lay a solid foundation for high-level research.

In terms of discipline construction, the hospital increased investment, optimized the layout of disciplines, highlighted the characteristics of disciplines, and made up for the shortcomings of disciplines, during the "Thirteenth Five-Year Plan" period, the hospital was approved as a national difficult diagnosis and treatment capacity improvement project in oncology, and made breakthroughs in the construction of clinical key specialties, and newly approved 1 national cancer clinical key specialty construction project, 4 provincial key specialties, and 2 provincial key specialty construction projects.

In addition, the hospital signed a drug clinical research cooperation agreement with a number of domestic top oncology drug research and development institutions to further promote clinical and translational medicine research and enhance the ability of innovative treatment of tumors; carried out comprehensive cooperation with Dalian University of Technology to carry out "medical and engineering crossover" comprehensive cooperation, listed on the affiliated cancer hospital of Dalian University of Technology, produced high-level scientific and technological achievements with clinical transformation potential, and comprehensively improved the gold content of hospital medical technology; and worked with the Shenyang Branch of the Chinese Academy of Sciences, the Institute of Dahua, and the academician expert team in the construction of scientific research platforms, joint project declaration, Carry out in-depth cooperation in the transformation of scientific and technological achievements to enhance the overall scientific research strength of the hospital.

Carry out multidisciplinary diagnosis and treatment Establish a "patient-centered" service concept

The strong medical team and excellent medical technology have enabled the provincial cancer hospital to win the trust of patients, and the multidisciplinary diagnosis and treatment model has become the biggest advantage and characteristic of the hospital.

Multidisciplinary diagnosis and treatment (referred to as MDT) refers to the process of composing a team of doctors from multiple departments to discuss a disease and formulate a scientific, comprehensive and personalized diagnosis and treatment plan for patients. In recent years, this "patient-centered" diagnosis and treatment model has attracted more and more attention from the industry.

Be anxious about what the masses are anxious about, think of what the masses think. In order to make complex cases no longer go to various departments, the provincial cancer hospital carried out MDT earlier in the province, and in 2009, some departments of the hospital have spontaneously carried out MDT, and in 2013, under the strong promotion of the hospital leaders, the hospital fully carried out MDT.

After years of development, MDT has gradually standardized and matured in the provincial cancer hospital. At present, the hospital has a total of 14 MDT teams, covering colorectal cancer, head and neck tumors, glioma, chest malignancy, breast cancer, gastric malignancy, genitourinary tumor, hepatobiliary and pancreatic tumor, osteochonary tumor, lymphoma, gastrointestinal malignancy, cervical cancer, endometrial tumor, ovarian tumor and other professional modules. From the initial paper version application of each department to the current application of office OA exclusive module, MDT of the hospital is more flexible and informatized, and has now become an important part of routine diagnosis and treatment.

The MDT operation process of the provincial cancer hospital is based on the premise of convenience of patients, and the first patient can carry out MDT in the outpatient clinic on the day of coming to the hospital, according to the needs of the condition; the inpatient patients are applied by the tube bed doctor according to the condition, and the MDT discussion is carried out by the corresponding disease experts on the same day or the next day, the process is simple, and the discussion around the high specialization of single diseases has improved the patient's diagnosis and treatment satisfaction.

For the development of each case of MDT, the hospital has formulated a follow-up evaluation follow-up system, especially for surgical patients, to establish an individualized treatment group for each MDT patient before surgery, and to carry out detailed follow-up, medication guidance, postoperative treatment, etc. after surgery to ensure that the development of this case of MDT achieves corresponding practical results. In order to further ensure the effectiveness of MDT work, the hospital added an intraoperative MDT module in 2019. The development of intraoperative MDT has brought great help to tumor patients, intraoperative MDT is the follow-up improvement of MDT in the preoperative ward, controlling clinicians to optimize and refine diagnosis and treatment measures under the premise of not choosing the wrong surgical style, targeted treatment, reducing intraoperative secondary injuries, and fully protecting the rights and interests of patients.

In order to further promote the development of MDT, the Provincial Cancer Hospital launched the Liaotu MDT use platform in July 2019, all treatment of patients can be consulted, and all patient MDTs must be reported on this platform, which meets the hospital's data statistics and scientific research needs for MDT-related aspects. According to statistics, during the "13th Five-Year Plan" period, the hospital organized 5762 cases of MDT, of which 4541 cases were carried out in wards and 1221 cases were carried out in outpatient clinics. Ward MDT and outpatient MDT in the follow-up telephone follow-up, patient satisfaction reached 90%, attracting the attention of the industry. In 2019, the Department of Gynecology of Liaoning Provincial Cancer Hospital was approved as the MDT Standardized Diagnosis and Treatment Demonstration Center for Gynecologic Malignant Tumors in China, becoming one of the first 12 gynecological cancer centers in China; the Urology Department of the hospital was rated as "MDT Excellence Center" (14 in the country).

Accelerate the construction of smart hospitals to create an important carrier for life-cycle health services

At present, taking patients as the center and building smart hospitals has become an important engine for the high-quality development of medical services. In recent years, the provincial cancer hospital has adhered to the development idea of smart hospitals, made full use of information means, optimized the medical treatment process, and let patients seek medical treatment "one step faster".

In July 2019, the self-service machine in the hospital wards was fully launched, distributed in various wards such as internal medicine, surgery, and radiotherapy. Patients can issue a hospitalization certificate at the doctor in the ward, go directly to the nurse's station for treatment, and then pay the hospital deposit, print the wristband, print the receipt slip and recharge the various fees in the later stage on the self-service machine in each ward, etc., without having to queue up at the hospital window to pay the fee.

The hospital actively explores the "Internet + medical health" model, carries out reform and innovation around the problem of difficulties and blockages for the masses to seek medical treatment, and strives to create a smart medical platform, which is not only a useful supplement to the hospital's services, but also an important carrier of health services throughout the life cycle.

"We should not simply focus on disease treatment and patients, but should gradually pay attention to great health, and strive to provide comprehensive and continuous health services such as disease education, disease diagnosis and treatment, chronic disease management, and rehabilitation follow-up for the majority of patients." Park Ho-chul, secretary of the hospital's party committee, said. To this end, the hospital has promoted the establishment of a full life cycle resident health file to record complete health, health care and medical information of individuals, providing support for improving the quality of medical services and the efficiency of diagnosis and treatment. At the same time, we will give full play to the advantages of specialties, actively build regional cancer centers, and sink high-quality medical resources through remote imaging diagnosis, remote consultation, distance teaching, etc., so that more people can enjoy high-quality, convenient, intelligent and continuous medical services.

Relying on the "Healthy Liaoning Imaging Cloud", the Provincial Cancer Hospital has created the "Tumor Medicine Compact Specialty Alliance Demonstration Project", through timely remote online consultation, the patients received by the member units of the alliance can enjoy the diagnosis and treatment services of the provincial cancer hospital experts, which further improves the diagnosis and treatment efficiency of patients, greatly improves the quality of medical care, and ensures medical safety. The demonstration project of the specialty alliance also has a variety of modules such as two-way referral, remote diagnosis, remote pathology, and remote rounds. After the patient completes the first diagnosis in the primary medical institution, the doctor will transfer the patient with more complicated condition to the provincial cancer hospital through the green channel of the specialty alliance, complete the difficult diagnosis and treatment, and continue treatment in the primary medical institution after the condition is stable, which greatly facilitates the patient's medical treatment.

In addition, the Provincial Cancer Hospital has established a number of online platforms to provide point-to-point, personalized and precise medical services for the people through online health follow-up, nutrition consultation, two-way referral, health data monitoring and other forms, popularize healthy lifestyles, strengthen disease education, and improve their health awareness and physical literacy.

In the future, the hospital will also introduce more big health ecological services, using emerging technologies such as 5G, artificial intelligence, and wearable hardware to establish and improve the service chain of prevention-first aid-quality-rehabilitation-long-term care, and provide a three-dimensional service experience of diagnosis and rehabilitation integration, online and offline whole process, and three-dimensional.

Cultivate humanistic care to make medical services more warm

Medical technology is cold, but medical services have temperature.

Compared with patients with ordinary diseases, tumor patients often have to face more anxiety, and caring for their minds is more important, which requires that the hospital is not only a rescue place for the patient's body, but also a habitat for the patient's soul.

In order to allow patients to get better care, the provincial cancer hospital has planted medical humanities and paid attention to improving the medical humanistic literacy of employees while developing medical education and research in tandem. In particular, newly hired employees are trained accordingly at the beginning of their employment, so that they can implant medical humanities into their careers when they are first exposed to the clinic.

The hospital has always emphasized that medical staff should have both benevolence and benevolence. Benevolence is not a simple care and care for patients, but to continuously improve the humanistic care ability of medical staff, especially communication ability and empathy ability, establish a good relationship of trust in the process of interacting with patients, understand what the needs of patients and families are, and truly achieve "what we do is exactly what patients need", that is, to send care and care to the patient's heart.

In order to further enhance the satisfaction of patients and families, the hospital has sent a number of doctors and nurses to professional hospice institutions to study, and set up a "pain relief treatment ward", in addition to the conventional cancer treatment project, it also provides nutritional support, sleep and psycho-emotional treatment for patients, alleviates psychological problems and related physical and mental symptoms in the diagnosis and rehabilitation of diseases, so that more patients can enjoy better medical care, and help patients relieve and release stress in a variety of ways. Nowadays, the concept of humanistic care has penetrated into all levels of the hospital and has become a very important part of the hospital's daily work.

The Party Committee of the hospital is committed to the humanistic care throughout the entire process of diagnosis and treatment of patients' diseases. Park Ho-chul said: "Although tumors are already a very common disease, people are still very afraid when it comes to tumors. Humanistic care should be the primary measure to intervene in the patient's diagnosis and treatment process from the early stage of diagnosis. For example, to create a good hospitalization environment, to establish a good image of medical care, to build a whole process of psychological support system, to provide complete information support, to pay attention to the management and control of symptoms of terminal patients, to take into account the psychological support of family members and so on. ”

In addition, the hospital extends humanistic care to the outside of the hospital, takes volunteer service as a powerful measure to give back to the society and serve the people, and has set up a volunteer service team formed by the nursing volunteer group, the youth volunteer group and the social volunteer group, adhering to the volunteer spirit of "dedication, fraternity, mutual assistance and progress", following the service concept of "basing on the hospital and serving the society", and providing a series of volunteer services such as loving medical guidance, health science popularization, helping the weak and the poor, and hematopoietic stem cell donation for patients and the society with professional expertise. Send love into the hands of those in need. The development of volunteer service has become a beautiful landscape on the Liaoning Provincial Cancer Hospital and even the Liaoshen Health Front.

Source: Liaoning Daily