Taiping Life Launches New Cross-border Medical Product for the Greater Bay Area "Taiping Super e Insurance Guangdong-Hong Kong-Macao Greater Bay Area Medical Insurance"

Recently, Taiping Life launched the "Taiping Super e Insurance Guangdong-Hong Kong-Macao Greater Bay Area Medical Insurance". This is taiping life's first cross-border medical product tailored for the people of the bay area after the launch of the first cross-border medical product in the Guangdong-Hong Kong-Macao Greater Bay Area in China in 2019.

With the further implementation and advancement of the construction of the Guangdong-Hong Kong-Macao Greater Bay Area, more and more Hong Kong and Macao people have come to Guangdong for employment and life, and due to the impact of the epidemic, the demand for medical treatment in the territory of residents of the three places has continued to grow. In response to this change, Taiping Life quickly launched a new product "Taiping Super e Insurance Guangdong-Hong Kong-Macao Greater Bay Area Medical Insurance", improving the protection strength and service breadth of the product, and further increasing the domestic protection to solve the "pain points" of customer medical expense compensation and cross-border medical services.

This product adopts the design mode of "high protection + excellent service", with an annual protection amount of up to 10 million yuan, and a minimum premium of only 100 yuan, and the protection liability mainly covers domestic medical expense insurance premiums and overseas medical expense insurance premiums. The sales scope of the product is limited to Guangdong, which also fully reflects the exclusive characteristics of the Greater Bay Area of the product.

Strengthen the amount of protection for serious diseases

It is understood that the "Taiping Super e Insurance Guangdong-Hong Kong-Macao Greater Bay Area Medical Insurance" has particularly strengthened the protection of the mainland, such as further broadening the scope of medical institutions for medical treatment, covering high-quality medical institutions in most major cities such as municipalities directly under the central government and provincial capitals. In addition, the coverage of protection for serious illnesses has been strengthened. The product stipulates in the domestic medical security liability that if the medical expenses claimed due to 120 major diseases within the scope of the product can enjoy the protection amount of the general medical insurance premium and the critical illness medical insurance premium at the same time, the cumulative maximum compensation can be 6 million, and there is no deductible. The product also covers the treatment guarantee responsibilities of proton heavy ion hospitals, helping customers have the opportunity to try more advanced and innovative technologies with better treatment results.

In addition, hospitalization allowance for critical illnesses has been added, and for the first time, the responsibility for intensive care allowance for treatment in Guangdong Province has been increased. If the customer is admitted to the intensive care unit of a medical institution in Guangdong Province due to a major illness, in addition to enjoying a hospitalization allowance of up to 36,000 yuan for critical illness, he can also receive an additional intensive care allowance of up to 36,000 yuan, and enjoy double allowance protection. The increase in domestic security responsibilities has also enabled more and more Guangdong residents and Hong Kong and Macao compatriots living in Guangdong for a long time to obtain more effective protection.

Overseas medical access The three places are not afraid of sudden medical needs

With the increasingly close exchanges between residents of Guangdong, Hong Kong and Macao, and the sudden medical needs of Guangdong residents in Hong Kong and Macao are becoming more and more obvious, in view of this situation, the overseas medical protection responsibilities of "Taiping Super e Insurance Guangdong-Hong Kong-Macao Greater Bay Area Medical Insurance" mainly include accidental hospitalization, sudden acute illness hospitalization and other liabilities, with a compensation ratio of up to 80%. At the same time, during the treatment period in Hong Kong and Macao, customers can also enjoy convenient services such as relevant medical arrangements, emergency transportation, and direct payment of fees in online hospitals. This design can also effectively alleviate the pressure of Guangdong residents to seek medical treatment in Hong Kong and Macao, so that the exchanges between residents of the three places are more secure.

Supporting exclusive cross-border services to enhance the convenience and experience of medical treatment

It is reported that in addition to cross-border medical protection, in terms of cross-border services, Taiping Life also supports exclusive domestic and foreign health management services, which further enriches the interconnection of cross-border services and enhances the convenience and medical experience of customers. For example, in the field of domestic health services, Taiping Life has built online and offline medical services for customers, including online health services such as specialist consultation and registered small secretaries, as well as offline medical services such as outpatient appointments for serious illness experts, hospitalization for serious illnesses, and assistance for major illness surgeries. In the field of overseas services, Taiping Life provides customers with a 7*24-hour Customer Service Hotline in Chinese and English, secondary diagnosis and treatment of serious illnesses in Hong Kong and Macao, and medical treatment and direct payment services related to the above-mentioned overseas liabilities.

In the past 20 years since the resumption of business in China, Taiping Life has always practiced the original mission of national insurance, adhered to the "feelings of central enterprises" and "customer first", carefully listened to opinions and voices around the needs of customers for a better life, and truly optimized and upgraded the product and service system from the perspective of customers. On the occasion of this year's Customer Festival, we grandly launched a series of special products and services of "one young and one old, one port and one bay". "One young and one old" focuses on children and the elderly who are the focus of family protection, and launches "Fluva Serious Illness Insurance" and "Excellent Pension Pension"; "One Port and One Bay" focuses on serving the national development strategy of Hainan Free Trade Port and Guangdong-Hong Kong-Macao Greater Bay Area, and launches "Hainan Free Trade Port Global Pharmaceutical and Equipment Insurance" and "Guangdong-Hong Kong-Macao Greater Bay Area Medical Insurance". Taiping Life will adhere to the national strategy, with the help of policy dividends and company service resources, with professionalism and responsibility to provide customers with more valuable, more professional and richer products and services, and share a better life with customers.

Cover news reporter Wang Wei