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In this episode, Zhang Xu, county magistrate of Chengcheng County People's Government, and Xue Bin, deputy secretary of the Pucheng County CPC Committee and acting county magistrate, respectively walked into the leadership wiring room of the municipal 12345 hotline service center to answer calls from the masses and solve problems for the masses.
Mass: I've always wanted to see you, I can't find you when I go out. My age difference is five years, this year 71, 51 years of people are 56 years apart. I also don't know how many years I'm behind. One year, Murakami issued a pension subsidy and left me behind for a year. I have looked for the police station, and several leaders of the Anli town government have looked for it. This year also looked for a few times, now is not in good health, take some medicine can reimburse the point, I am not Lai, charge the number.
Zhang Xu, county magistrate of chengcheng county people's government: After your question is settled, it will be transferred to the public security department to take the lead, and the townships and villages to which it belongs will cooperate together. On the one hand, look up the file, determine your actual age, on the other hand, the file search is fruitless, visit the insider to roughly determine your actual age, you said the problem of rural pension insurance, in the future in accordance with the policy to solve you, okay?
The crowd: Okay.
On the same day, Zhang Xu, county magistrate of Chengcheng County People's Government, answered a total of 11 calls from the masses, involving community heating, road construction, reimbursement for medical treatment in different places, etc., he answered in detail, set up a special work class on the spot, and asked to solve the problems reflected by the masses as soon as possible.
Zhang Xu, county magistrate of chengcheng county people's government: In view of these 11 things, the government should convene relevant departments to jointly study methods for complex problems, establish mechanisms, and solve them quickly, so that there will be no repeated reflections on such problems, no more rebounds, and quick conclusions for personality problems, so that the satisfaction and happiness of the masses will be further enhanced through the quick conclusion of problems.
On October 14, Xue Bin, deputy secretary of the Pucheng County CPC Committee, and Acting County Governor, walked into the city's 12345 hotline service center to answer the mass hotline.
Masses: Yesterday Murakami notified this disabled person to change this three-generation disability certificate. My mother was in a car accident in 18 years due to this fourth-degree physical disability, when it was my mother's turn, the staff, a baby girl. Let my mother hold her hand. My mother shook her, and she said forcefully, but my mother still had some strength in her hands. She said hello, take your certificate back, don't have to deal with it. What do I mean when I say I don't have to do it? She said you are not disabled. The staff member next to me also came over and pointed a finger at me, and she said let you hold, you are hard, you have strength, then it is not a disability. You just go back and don't have to do it. I said, you don't know where my mother's disability is, and I don't write this thing on the disability certificate, because I'm also a doctor, and I think this whole medical act or appraisal behavior feels simple and rude.
Xue Bin, deputy secretary of the Pucheng County CPC Committee and acting county magistrate: This is in 12345, and this platform has already recorded this matter, and I can hear it clearly. And then when we come down, we're going to hand it over. I'll go back and let them know about this and give you a satisfactory answer, all right.
On the same day, Xue Bin answered a total of 10 hotline calls, which involved arrears of migrant workers' wages, housing assessment and identification, etc., he answered them one by one, and urged various departments to set up special classes on the spot, reply to the masses as soon as possible, and implement rectification.
Reporter: Cao Panpan Li Yuhua (Intern)
Editor: Li Lingzhi
Preliminary: Guo Jing
Final Judgment: High Red Star