"I went to the developer, the developer told me to find a property, I found a property and asked me to find a developer - didn't that kick me like a ball!"
Mr. Wang was annoyed when he accidentally found that the top of the bay window in his bedroom was plasterboard supported by wooden sticks after the renovation of his house.
Mr. Wang found that the top of the bay window in the bedroom was plasterboard supported by wooden sticks
Recently, after an on-site interview with a reporter from Huashang Daily Gale News, the developer and the property began to discuss solutions.
I was surprised to find that the top of the bay window of the new house was plasterboard made of wood
On April 26, Mr. Wang, who lives in Shangluo City, Shaanxi Province, told a reporter from Huashang Daily Gale News that he bought an 11-story house in the Danjiang Yayuan Community in the main urban area in 2019. There are two developers before and after the community, and now the developer is Shaanxi Dijian Jiaxin Real Estate Co., Ltd. "Dijian Jiaxin (Jiangshan Zhenjing)", which will be handed over in February 2023.
Mr. Wang said that the 11-storey house he bought was located on the top floor, and after taking over the house, he found that rainwater from the roof of the balcony roof had drained into the room, and after it was dry, he continued to renovate. On the morning of April 24, 2024, he accidentally found that the top surface of the renovated bay window in the master bedroom and the top surface of the bay window in the study were yellowed and moldy. The situation in the study room is even more serious, there is a honeycomb in the overhang, which communicates with the outdoors and the next room, and the windows are suspended.
Mr. Wong said that the top of the bay window on the 11th floor was not real, and if people leaned on it or encountered strong winds, there would definitely be a safety hazard.
A video provided by Mr. Wang shows that the bay window is not covered by a solid wall, but a plasterboard supported by several wooden sticks. The upper edge of the window is clearly false and is in a suspended state.
The house Mr. Wang bought had a gypsum board on the bay window
Fruitless rights protection: owners say they were "kicked ball" by developers and properties
Mr. Wang said that after discovering the problem, he called the property staff, and the staff said that the house had just been handed over and was still under maintenance, so it was best to find a developer to repair it. For this reason, the property also specially contacted the developer's master to come and inspect it. But then the developer asked him to find a property, and he found the property in the community, and the other party said that he had to find a developer to solve it.
In desperation, Mr. Wang went to the developer to look for a salesperson, and the staff said that they had to find the real estate consultant at that time, and the matter was never resolved.
On April 26, a reporter from Huashang Daily Gale News contacted Mr. Wang's real estate consultant when he bought a house, and she introduced that Mr. Wang had reflected that now that the house has been delivered, it is best to find a property. At the same time, she will also report the matter to her superiors.
On April 26, the reporter contacted the Gemdale property in Danjiang Yayuan Community, and the staff said that after Mr. Wang reported the incident, they took photos and videos to report to the developer. Because the property is responsible for the security and cleaning of the public area, and will not renovate the interior structure, they have looked for real estate developers in the early stage, and now they will reflect it.
The reporter witnessed at the scene: there are potential safety hazards in the bay window
On the afternoon of April 26, after the reporter of Huashang Daily Gale News intervened in the interview, the developer and property staff went to Mr. Wang's home to inspect the site and began to discuss the problem of potential safety hazards hanging above the bay window.
The developer and property staff went to Mr. Wang's home to inspect the site
In the afternoon of the same day, the staff of Dijian Jiaxin (Jiangshan Zhenjing) sent a text message to Mr. Wang, saying, "The scene has been checked, it is our problem, we will go back and agree on a treatment plan, and you will reply on Monday under specific circumstances."
On April 29 (Monday), Mr. Wang drove more than 3 hours back to the community from other places, and reporters also rushed to the scene. Mr. Wang pointed to a bedroom window and said that the roof was empty, only isolated by gypsum board, and the inside was supported by wooden sticks, which could not be fixed at all. Moreover, this "hanging" is connected to a "wind duct" with the neighbor's house, which is connected to the outdoors, on the one hand, there are potential safety hazards, and there will also be hidden dangers of rain on rainy days. Mr. Wang took the reporter to another bedroom and pointed to the "hanging" window, saying that this window had beams on it, but it was not connected and fixed, but it was separated by gypsum board.
The top of the bay window of Mr. Wang's house is isolated by gypsum board, and the inside is supported by wooden sticks
Mr. Wang said that it is not easy for ordinary people to spend hundreds of thousands of dollars to buy a house, and there are such big safety risks, and they have been unable to figure it out because they have reported it many times but have no results.
Subsequently, Mr. Wang contacted the staff of Dijian Jiaxin (Jiangshan Zhenjing), saying that he had returned to the community and asked about the treatment plan. The staff said that they were still in a meeting to negotiate, so they would wait for notice. After waiting for more than an hour, Mr. Wang asked again, but the staff still asked him to wait for the notice.
Mr. Wang said that it was the developer who asked him to discuss a solution on Monday, and he rushed back from other places, but there was no plan for a long time. The staff member said that the leader is very busy now and has no time to care about him, so he can only wait.
Mr. Wang came to the property of the community again, and the person in charge of the property company said that he would contact the person in charge of Jiaxin (Jiangshan Zhenjing) again.
The developer responded: A similar situation may involve 8 owners, and specific solutions will be proposed
After waiting for about an hour, seeing that no one had docked for a long time, Mr. Wang and the property manager of the community came to Dijian Jiaxin (Jiangshan Zhenjing) to find the person in charge.
After listening to Mr. Wang's report, the person in charge explained to Mr. Wang that the staff wanted to be forgiven for their lack of reception of customers. He also introduced that there were two developers before and after the community, buildings 14 and 15 were built by the original construction unit, and other buildings in the community were built by them, so they decided to go to Mr. Wang's indoor site to check.
After viewing, the person in charge said that the "hanging" above the windows will be reinforced, and the communication with the outside world and other neighbors will also be reinforced and blocked. The owners of the 8 households on the 11th floor of Building 15 may have the same situation, and they will be fixed and maintained together, and a specific implementation plan will be proposed.
Huashang Daily Gale News reporter She Hui Editor Li Zhi
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