#酒店 ##酒店人#
66. Lobby treasure chest
67. Health care mattress
Hard health palm mattress, not too heavy, one person can also help guests easily add mattresses. (Integrated in the butler service software)
68. Room embellishment
The finishing touch is set off by fake flowers, and a few small butterflies are dipped on the fake flowers to balance the color of the room.
69.3D butterflies
After the room is ready, put three butterflies on each bed, lifelike butterflies can attract the attention of the guest, so that he does not care about the other shortcomings of the hotel.
70. Autonomous massage chair
All massage chair companies across the country apply for as many self-service massage chairs as possible (and they all say they say it is a magnification hall), and then put the extra ones in larger rooms.
71. Children's Paradise
Find two larger rooms to come out, buy a children's paradise on Taobao for more than a thousand, and make a parent-child room must be launched on OTA this type of room.
72. Corporate Culture
Use projection lamps to show the corporate culture.
73. Tips
Drink water and rehydrate reminders
Do not disturb and please clean immediately
74. Heart-warming tips
How long has it been since you've called your nearest and dearest? Make 2,000 of these heartwarming reminder cards, one on each bedside table telephone.
75. Theme room layout
The theme room is furnished with a minimum of 10 to 20 rooms per day for some VIP guests.
76. Festive atmosphere
Traditional Chinese festivals and Western festivals, if you do it, you must do it in place, so that the guests have a visual impact.
No matter what festival in China or West, it is necessary to prepare in advance so that guests can feel the atmosphere when they enter the store.
A small red envelope for guests during the Spring Festival
Eat zongzi together during the Dragon Boat Festival
Mooncakes are given to customers during the Mid-Autumn Festival
77. Heart-warming supper
There are always customers who are hungry at night and don't like to order takeout, pumpkin porridge, hot milk are very good choices, or you can make a late-night snack in other stores.
78. Seasonal desserts
In the summer, you can put an ice cream machine in the lobby, and you can eat it for free! The cost is about 7 cents. Watermelon ice powder, the favorite of Sichuan people. In winter, when the weather is dry, you can make white fungus pear soup, the cost is very low, and customers especially like it.
79. Hand warmers
Hot drink machine, suitable for both north and south, guests into the store to send a bottle of water is warm, all guests are very surprised after receiving it, very warm. I use a small bottle of water by all means and is portable.
80. Pick-up and drop-off service
If the hotel is more than 10 minutes walk to the hotel, it is recommended to have a shuttle service.
81. Treasure Supplies
If you are staying with a small baby, you will be given baby supplies (baby bath, toothbrush, slippers, children's pillow, small stool) to your room 5 minutes after check-in.
82. Rubbing bath towels
Southerners love to take a shower, northerners love to take a bath, and guests from the north who stay for 3 days will be very pleasantly surprised.
83. Mints
The front desk should have more mints for a long time.
84. Brown sugar water
When the guest room is continued to stay and cleaned, or when the customer calls the front desk and needs it (big band-aid), be sure to prepare a brown sugar water for the little fairy at the same time.
85. Mosquito repellent bracelet
In the summer, when guests go out for a walk, it can be given to guests, and young customers like it very much, and it costs 3 cents.
86. Early check-in
Guests who arrive early will be provided with snacks and drinks to ease their anxiety.
87. Longevity noodles
If the guest celebrates his birthday on the same day, he will be given a bowl of longevity noodles, and the praise conversion is very high.
88. Takeaway helps deliver to the guest room
When customers don't like to go downstairs to pick up takeout, you can help customers deliver them to their rooms, and the store should also sell beer in addition to drinks.
84. Buy special products on behalf of others
If guests need to buy special products, they can recommend or buy them on behalf of guests in combination with local specialties.
85. Help send items left behind by guests
In addition to the items left by the guests, the items that are inconvenient for the guests to carry can help the guests to send them quickly, such as Debang for large items and Jingdong for small items.
86. Ride-hailing service
If guests from other places or older guests need to use a car, the staff should help make a reservation. For customers who do not have ID cards and need to open certificates, the store can call a car to send customers for free, only
It's the starting price, don't let the guests lose because of a little money.
87. Older customers don't use their mobile phones to order takeout, and employees need to help
88. Help guests book ticket services, such as air tickets, train tickets, etc
89.Accessible rooms are available
90. Provision of meeting rooms and conference equipment
91. Provide a safe deposit box to store valuables
92. Provide maps and surrounding information guides
93. Provision of pet sitting services
94. Provision of emergency medical services
95. Services that provide special dietary requirements
96. Provide packing materials for luggage
97. Replenish daily necessities in the guest room in a timely manner
98. Non-smoking rooms are available
99. In-room sewing kits are provided
100. Provide lost and found services