Preface
A bad takeaway review has turned into a denunciation and abuse of an entire car brand! Why did a trivial matter that should have been simple and straightforward trigger such an overwhelming frenzy of Internet violence? Should Chery Automobile be nailed to the pillar of shame, or should it have nothing to do with it at all? Let's continue to see!
01. The takeaway brother was banned by bad reviews
In the food delivery industry, green cycling is almost ubiquitous. Like industrious ants, they shuttle through the streets and alleys of the city, delivering delicacies to thousands of households. But on April 11, a takeaway boy from Beijing suddenly had an emotional breakdown.
The little brother complained through the video that he clearly delivered food to customers in accordance with the regulations, and took photos as evidence, and the delivery time was also controlled within 14 minutes, and the whole process was normal, but he received a heartbreaking bad review. That's right, it was such an insignificant bad review that directly led to his account being banned and unable to continue to take orders, which is equivalent to completely losing his source of income.
In the face of such a sudden blow, this poor little brother was in great pain. In the video, he is so angry that he slams his rider's hat on the ground and roars at who did this, who made himself go from having food to being homeless overnight, and surviving so fragile because of an unfair bad review.
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The accusation was fierce, which made countless netizens feel sympathetic after watching it. As the head of the family, did he just lose the opportunity to make a living? Just because of a trivial bad review? This is really an unbelievably ridiculous incident! Many people began to question, is it possible that the platform treats bad reviews so simply and rudely? Isn't it too much to ban an account after a bad review?
02. Netizens bombarded Chery Automobile
As soon as the injustice suffered by the takeaway brother was exposed, it immediately caused an uproar on the Internet. Since the other party to the incident involved the car brand Chery, a large number of netizens soon pointed the finger at Chery Automobile.
As if having found an outlet to vent their dissatisfaction, tens of thousands of netizens poured into Chery's official live broadcast rooms and scolded the anchor again and again. The live broadcast room instantly became a cyberbullying scene, full of devastation. The fierce abuse and dirty words completely chilled the originally lively live broadcast room. In the face of sudden online violence, Chery's anchors were embarrassed and at a loss.
In the end, Chery Automobile quickly chose to close all the live broadcast rooms away from right and wrong. But even if the live broadcast room is closed, the frenzy has not subsided. A large number of netizens shifted their positions and aimed their guns at other Chery's official social accounts and comment areas, denouncing Chery's unfair treatment of takeaway brothers.
03. Different voices and mysteries to be solved
Although the incident sparked fierce criticism of Chery Automobile by netizens, many rational voices surfaced, arguing that the incident was not actually directly related to the Chery brand and should not be targeted at the entire auto company.
Some netizens bluntly said that ordering takeout is purely a personal behavior, and it is difficult to ensure that every employee's behavior is flawless. It is really biased to fanatically insult the entire Chery Automobile brand and employees just because of the misconduct of a delivery man.
Others pointed out that we have only heard the complaint of the takeaway brother unilaterally, and the truth of the incident needs to be further explained and explained by him and the takeaway delivery platform. Perhaps the platform has its own set of rules and processing standards, and we can't just judge right and wrong from the superficial appearance.
People of insight also raised a question worth pondering: according to the information disclosed so far, the reason why the takeaway platform is banned is probably because of the punishment received by the little brother for long-term misconduct, so it is so sensitive to a bad review. If this is the case, then the reasonableness of the platform's negative review system itself is also worth re-examining and discussing.
I have to admit that although the incident itself seems simple, there are many mysteries around it that need to be solved, and both sides need to explain. At present, due to the lack of factual evidence, it is difficult for us to easily judge which is right and which is wrong. Perhaps, only by waiting for the parties to the incident to respond positively and clarify the relevant doubts can be resolved.
epilogue
Looking at the ins and outs of the whole incident, we can find that there are still many things that need to be clarified and reflected. As a delivery boy, is he really as conscientious as he says? Is the platform's bad review system too sloppy and simplistic? As a well-known car brand, does Chery also have deficiencies in crisis public relations?
But more importantly, should we look at this incident with a more rational, inclusive and humble attitude. While it is important to distinguish between right and wrong, excessive criticism and abuse are often counterproductive. We hope that through communication and dialogue, as well as the sincerity of all parties, we will eventually be able to find the truth of the incident and the way to resolve it.