Smashing my job is going to kill me
A delivery man's angry yelling at the camera is an injustice to the treatment.
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On April 12, a delivery worker in Beijing was banned from the platform because of a customer's bad reviews, and he had no choice but to get his grievances through video.
According to the delivery staff, he delivered the food normally according to the customer's request, saying that it was the meal ordered by the Chery employee who delivered it at the time, and asked him to put it at the front desk, but he received a bad review after the delivery.
In the end, the consequence was not only to deduct the fee, but also to be unable to receive the order, and when I went online today, I found that my account had been banned by the platform.
You can see a paragraph posted on the takeaway box of the takeaway brother, "The staff of Chery 4S store ordered, asked me to put it at the front desk, gave me a bad review, the company deducted my money, and I want to leave this dirty world".
The delivery man was even more emotionally out of control in front of the camera, "They just wanted me to die, and the platform blocked my account"
According to the person concerned, when he was delivering the food, he called to take pictures and deliver it after he arrived, but he gave a bad review, and because of the bad review, he fell directly from the king's level to bronze.
The delivery man even said that his parents were not in good health, and he had to work on the construction site every day, which not only ruined his job, but also gave him the courage to live.
The incident also caused controversy and concern among many netizens, and many netizens said that they really wanted to find out which employee it was, and called for an explanation of the matter.
As soon as the incident happened, many netizens also went to the official accounts of Chery and Ele.me to comment and leave messages, which eventually led to the closure of the official accounts of Ele.me and Chery.
With the convenience of life now, many people will choose takeaway, which is a convenient and diverse way to eat, and then the industry of takeaway workers has been born, but with more and more people joining, the requirements for takeaways are getting higher and higher.
Many people want to get a higher quality of service while enjoying the convenience, and complaints will continue to occur, and complaints may be a small thing for the orderer, but for them, complaints can really affect the day's work or even longer.
I saw a news item before that a woman asked for extra services from the delivery boy.
A takeaway brother in Yinchuan was given a malicious bad review because he didn't help customers throw out the garbage.
At that time, the takeaway brother also contacted the police to come to consult.
It is understood that the delivery man delivered the food at a normal time, did not overtime and was not damaged, but when he left, he was asked to help throw away the garbage, and was rejected and received a bad review.
At that time, the police asked the woman, "I didn't help you take out the garbage, you gave him a bad review"
The woman replied, "I forgot, I remember a guy came up and I said can you help me take this down by the way, and then he had a bad attitude and said I didn't take out the garbage for you and left"
The woman felt that the delivery man had a bad attitude and ordered a bad review.
At that time, it also attracted a lot of attention, and the follow-up official also eliminated the bad reviews. Many netizens feel that malicious bad reviews are similar to online violence.
It's not easy, and it's too easy to click.