"I worked hard to buy a house, but the cracks in the house have not been resolved, so I can't get the house now. Recently, Mr. Wang, the owner of Wuyue Capital, talked about buying a house and said that he had repeatedly asked the property to deal with the matter from October last year to the present, but the other party had not solved it.
Owner: The problem of cracks in the new house has not been solved, resulting in the inability to collect the house now
On the afternoon of April 8, the reporter came to the capital of Wuyue, and under the leadership of Mr. Wang, he went to the top-floor house he bought, and found that there were indeed many cracks of different lengths in the house. According to Mr. Wang, he purchased a suite in Wuyue Capital in 2021 and notified the delivery at the end of September 2023. As a result, when I inspected the house, I found that there were cracks in many places on the roof and walls, and some indoor walls were also damp. After discovering the problem, Mr. Wang immediately informed the property of the existing problem, and the property company sent workers to reduce the wet part.
"I don't agree with the repair plan they gave, repairing once may not leak, but the house I bought will live in the future for decades, and the crack problem will not be solved, who can guarantee that there will be no water leakage after moving in, I hope to change to a house with no cracks in the same area, so as to accept the house. Mr. Wang said worriedly, pointing to the cracks in the roof.
Property: If the owner disagrees with the maintenance plan, he will report to his superiors
On the situation reflected by Mr. Wang, the reporter then came to the Wuyue Capital Property Service Center, the property company Manager Yang and the customer service department of a manager surnamed Qiao told the reporter that in response to the problems reflected by the owners, they also contacted the staff to go to the scene to check and actively deal with them, and also drew up a crack repair construction plan, because the owners did not agree, so the plan has not been carried out. Next, the problems reported by Mr. Wang will be reported, and there will be a special person to interview the media.
Developer: There is no housing at present, and the loss caused by the repair to the owner can be compensated at the market price
At about 18 o'clock in the afternoon of the 8th, Manager Niu of the Wuyue Capital Project Department contacted the reporter to reply to the matter. Manager Niu said that there were cracks in the house but there was no structural damage, and we had also done many roof closed water tests before delivery, and the result was that there was no leakage. We also issued a repair construction plan according to the requirements of the owner, Mr. Wang, because there is no decoration of the house at present, and the construction personnel will not affect and damage it during the normal repair process, and there is no compensation. Secondly, we don't have a listing at the moment, so we can't replace it.
"We still adhere to the original repair plan, if there is a water leakage, we will still unconditionally repair, after the repair is completed, we can also do a closed water test in front of the owner, and we will also compensate the owner for the loss caused by the repair process according to the market price. Manager Niu said.
Huashang Daily reporter Chen Yonghui Editor Li Chen Zhang Xin