In the past, I had only heard of "Ice Cream Assassin" and "Fruit Fishing Assassin", but now mobile phone repair has surprised "Assassin".
Ms. Wang from Wuhan spent 7,000 yuan to buy an Apple mobile phone, but she didn't expect the repair cost to be as high as 14,000 yuan.
Good guy, the price of repairing a mobile phone, I bought two new ones, and Ms. Wang's repair experience this time is really a blood loss.
What happened
On April 4, Ms. Wang's Apple mobile phone failed, and because the price of the mobile phone was relatively expensive, it was not too long to buy it.
After thinking about it carefully, Ms. Wang does not plan to change her mobile phone, but is ready to find an Apple after-sales store to repair it.
Before the repair, Ms. Wang did a lot of homework and searched on Baidu.
Eventually, Ms. Wang settled on a shop that said "China (Apple) Official Repair Center". Since it was written "official", there must be nothing wrong with it, so Ms. Wang found a free time to set off.
The store looks quite formal, and Ms. Wang made a point of consulting online before she went.
Ms. Wang felt that it was quite reliable, and the avatar still had Apple's logo, so she made an appointment online at 11 a.m. on April 4 to repair it.
It stands to reason that there will be no problem with the mobile phone being repaired at the official repair center, but Ms. Wang overturned.
The shop Ms. Wang was looking for was in an office building in Wushang Plaza, and it took a lot of effort to find it.
After arriving at the store, the maintenance master carefully checked Ms. Wang's mobile phone, and then told Ms. Wang that there was a problem with the motherboard and needed to be replaced, and the price was more than 2,000.
The price is indeed not cheap, but if the mobile phone can be used normally after replacement, Ms. Wang also thinks it is okay.
As a result, after the motherboard was replaced, the maintenance master told Ms. Wang that the chip of the mobile phone also needed to be replaced.
In the face of the suggestion put forward by the maintenance master, Ms. Wang did not explicitly refuse, so the maintenance master acquiesced to Ms. Wang's consent.
As a result, after the chip and motherboard were all replaced, the maintenance master told Ms. Wang that the maintenance fee was a total of 14,000 yuan.
Ms. Wang naturally does not approve of this fee, but the maintenance master is also very tough, and she can't take away the mobile phone if she doesn't give money.
This price is not black, even if it is repaired at Apple's direct store, it will not be so expensive.
In order to get her phone back, Ms. Wang spent a lot of unjust money
Ms. Wang naturally did not recognize the maintenance fee of 14,000, so she communicated with the repair shop and wanted to reduce some costs.
The repair shop said that it could give a 6% discount, but if it was 6% off, it would still cost more than 8,000, which was still enough to buy a new mobile phone.
During this period, Ms. Wang asked to see the repair price list and repair details, but the repair shop insisted that she should pay the fee before she could print it.
In order to get out as soon as possible, Ms. Wang could only leave her phone in the store first and find a way when she got home.
However, the repair shop said that Ms. Wang's phone was not worth 8,000 yuan and that she needed to pay an additional fee.
Under another tug, Ms. Wang had no choice but to pay 500 yuan to get out.
After returning home, the more Ms. Wang thought about it, the more aggrieved she became, and she felt as if she had been scammed.
Not only was the mobile phone not repaired, but a large sum of money was posted upside down, and the more she thought about it, the more angry Ms. Wang called the police.
However, after learning about the situation, the police reluctantly told Ms. Wang that this was not within their authority.
The police also revealed a key piece of information to Ms. Wang: the store was a repeat offender who often changed its address.
Previously, I had been complained many times because of the behavior of stealing customers, but now I have changed my address and moved here.
In desperation, Ms. Wang had to seek help from the Market Supervision Bureau, and Ms. Wang also exposed the matter.
Under the repeated communication between the reporter and the store manager, Ms. Wang still needs to pay another 1,800 yuan in maintenance fees before she can return the mobile phone to her.
In other words, Ms. Wang finally spent 2,300 yuan in maintenance fees, no matter how you look at Ms. Wang, she is a loss.
At present, the price of 13Pro is about 5000 yuan, and the old mobile phone is deducted plus 2300 maintenance fees, you can buy a new one.
Fake official repair shops are really tricky
Ms. Wang is still too simple, and if she wants to find a reliable mobile phone repair shop, she should not look for it on Baidu.
Click on the comment area, everyone generally agrees with this opinion.
For Ms. Wang, who is in Wuhan, it is quite easy to find a reliable mobile phone repair shop.
There is an Apple store in Wuhan, if you feel that the distance is too far and it is inconvenient to go, you can directly search on Apple's official website.
Repair shops that have cooperated with Apple can find relevant information on Apple's official website.
You can't just rely on the logo and the reservation process that is exactly the same as Apple's directly managed store to assume that this store is reliable.
Some netizens even said that they had also been to this store, but they decisively refused because the asking price was too high, so they were not cheated.
Write at the end
How do I think, when such an incident happens, how can Baidu's loss be greater than Ms. Wang's?
Click on the comment area, all of them are belittling Baidu, how much distrust of Baidu is.
But then again, when looking up some related recommended content, I generally don't choose Baidu, the first in the list is ads, and useful information is too hard to find.
It's really better to ask questions on some APPs, and then search according to the answers of netizens, it will be much more convenient.