In order to fully implement the work deployment of the "Investment Year" of the Municipal Party Committee and the Municipal Government, thoroughly implement the "Investment Year" action, and further create a strong atmosphere of "pro-business, safe business, and business-friendly", the Songshan Lake Party Working Committee has designated this year as the "Enterprise Service Year" of the park, taking the optimization of the business environment as the key task of comprehensively deepening the reform and an important starting point for enhancing the core competitiveness of the park, and continuously strengthening the role of Songshan Lake as the core engine of Dongguan's high-quality development.
On March 25, the Songshan Lake Management Committee issued the No. 1 document of the Songshan Lake Party Working Committee in 2024 "Notice on Printing and Distributing Several Measures for Strengthening Enterprise Services in Songshan Lake High-tech Zone" (hereinafter referred to as the "Notice"), which requires all functional departments of the park, the party committee of the area and the state-owned assets directly under the park to work together to form a joint force, closely follow the goal of continuously creating a world-class business environment, and continue to build mechanisms, optimize policies, and implement them. Promote innovation, promote new achievements in optimizing the business environment, continue to enhance the sense of gain, identity and happiness of enterprises and the masses, and provide a strong guarantee for Songshan Lake's GDP to exceed 100 billion yuan this year. The full text of the Notice is as follows:
Regarding the issuance of the "Songshan Lake High-tech Zone on Strengthening
Several Measures for Enterprise Services".
All units in the park, the party committee of the area, and the state-owned assets company under the district:
"Several Measures for Strengthening Enterprise Services in Songshan Lake High-tech Zone" is issued to you, please seriously organize and implement it.
Several Measures of Songshan Lake High-tech Zone on Strengthening Enterprise Services
In order to fully implement the spirit of the 20th National Congress of the Communist Party of China, the Second Plenary Session of the 20th Central Committee of the Communist Party of China and the Central Economic Work Conference, thoroughly implement the spirit of General Secretary Xi Jinping's important speech and important instructions during his inspection of Guangdong, conscientiously implement the specific deployment of the "1310" of the Provincial Party Committee and the work arrangements of the Municipal Party Committee and Municipal Government, thoroughly implement the city's "Investment Year" and the "Enterprise Service Year" action in the park, and further create a strong atmosphere of "pro-business, safe business, and business-friendly", a number of measures are formulated as follows.
1. Strengthen the corporate philosophy of service. Effectively transform the functions of the department, adhere to the idea of "a game of chess" for service enterprises, and build a large service pattern of "everyone is responsible for serving enterprises". Establish and improve the first question responsibility system and service commissioner system, integrate various resources, and form a working mechanism of "direct enterprise and one-click handling". Adhere to the need to respond to requests and do nothing, to help enterprises solve problems as the foothold, anxious about the urgency of enterprises, to solve the difficulties of enterprises, to take the initiative to solve problems for enterprises, and to comprehensively build a new type of "pro-Qing" political and business relations. (Responsible units: Bureau of Industry and Information Technology, functional departments, party committees of the area, state-owned companies in the park)
2. Establish a full-coverage service enterprise mechanism. Establish a multi-dimensional service mechanism in which the leading group of the park hangs points to serve key enterprises, service commissioners cover all the "four enterprises", and functional departments and party committees in the area provide service contact windows, carry out policy publicity and guidance, and accurately coordinate and solve the demands of enterprises. Improve the service efficiency of "Songshan Lake Enterprise Butler", and realize rapid response, one-stop handling and closed-loop service for enterprise demands. (Responsible units: Bureau of Industry and Information Technology, functional departments, and party committees of the area)
3. Set up a "corporate service day". Designate every Tuesday as the "Enterprise Service Day", and hold various forms of docking service activities to smooth the channels for the expression of enterprise demands and information exchange. On Tuesday morning, the members of the management committee will take turns to receive visiting entrepreneurs; on Tuesday afternoon, the members of the management committee or the head of the department will take the initiative to visit the enterprise and coordinate and solve the demands of the enterprise on the spot; on Tuesday evening, the members of the management committee will invite the enterprise to participate in the "Songhu Night Talk" exchange activity according to the theme. (Responsible units: Bureau of Industry and Information Technology, functional departments, and party committees of the area)
Fourth, the establishment of enterprise gradient cultivation mechanism. Improve the special cultivation plan and gradient cultivation system, accurately create a "policy service package", and focus on cultivating a number of high-quality enterprises with strong R&D capabilities, high technical level, core technology products and great market potential. Guide enterprises to focus on the innovation of market segments, increase market share, build brands, and accelerate the cultivation of a number of technology-based small and medium-sized enterprises, "specialized, special and new" enterprises and individual champion enterprises in the manufacturing industry. Support enterprises to declare and identify high-tech enterprises, and continuously expand the scale of high-tech enterprises. Strengthen the organization and continue to empower enterprises to "intelligent transformation and digital transformation", and promote enterprises to achieve double economies of scale. (Responsible units: Bureau of Industry and Information Technology, Science and Technology Innovation Bureau)
5. Promote the development of resource integration. Support "chain master" enterprises to form industrial technology innovation alliances and other innovation consortia, and promote the integration and innovation of upstream, midstream and downstream enterprises in the industrial chain. Build an industrial docking and exchange platform, regularly carry out various supply and demand docking activities, promote enterprises to carry out mutually beneficial cooperation in the industrial chain, technology research and development and market expansion, and build an integrated development ecology for the upstream and downstream of the industrial chain, large and small enterprises. (Responsible units: Industry and Information Technology Bureau, Commerce and Investment Promotion Bureau, Science and Technology Innovation Bureau, Urban Construction Bureau, functional departments, and regional party committees)
Sixth, to ensure the development of enterprise space. Respond to the needs of enterprises for capital increase and production expansion in a timely manner, establish a capital increase and production expansion project library, and meet the personalized needs of enterprises through special personnel follow-up and professional docking. Support enterprises to increase capital and expand production by increasing floor area ratio, increasing investment in R&D and production lines, replacing the old with the new, etc., encourage enterprises to expand business sectors, plan innovative businesses, and give priority to land resources, building space, government services and other aspects of protection. State-owned carriers, industrial parks, and scientific research carriers are encouraged to provide enterprises with low-cost and convenient industrial space, and state-owned enterprises in the park should take the lead in improving the quality of investment promotion and operation services, and enhance the confidence of settled enterprises to take root and develop. (Responsible units: Commerce and Investment Promotion Bureau, Industry and Information Technology Bureau, Natural Resources Bureau, Park State-owned Assets Company)
7. Enhance scientific and technological innovation services. Promote the quality and efficiency of new R&D institutions, and provide enterprises with technology, information, talent and other support services. Give full play to the role of new R&D institutions in the park, the service center for the transformation of scientific and technological achievements in the Greater Bay Area for Chinese young scientific and technological workers, the national technology transfer talent training base, the science and technology innovation station, the international innovation and entrepreneurship community and other platforms, and carry out precise docking of production, education, research and application. Through the personalized service of one enterprise and one case, it helps to enhance the competitiveness of enterprises in scientific and technological innovation. Build a public service platform library in the park, and promote colleges and universities and enterprises to open up instruments and equipment and share workshop technology. Give full play to the intermediary role of the Songshan Lake Intellectual Property Operation Center, establish patents and technology accounts, open up the integration channels of government, industry, academia and research, and promote the transformation of achievements. (Responsible units: Science and Technology Innovation Bureau, Commerce and Investment Promotion Bureau, Science City Group)
8. Strengthen financial support for enterprises. Make full use of the relevant policies of science and technology finance and inclusive finance at the provincial and municipal levels and in the park to promote the gradual reduction of the comprehensive financing costs of enterprises in the park, especially technology-based small, medium and micro enterprises. Establish information sharing mechanisms between the government and financial institutions in accordance with laws and regulations, and reduce the credit cost of financial services. Give full play to the leverage role of financial funds, establish and improve the capital raising mechanism and market-oriented operation mode with government funds as the guide and social funds as the main body, and guide more financial water to flow to high-quality enterprises. Establish and improve the enterprise financing risk compensation policy system, and use policy-based financing products such as "angel loan" and "park insurance" to ensure enterprise financing in an all-round way. Implement the echelon cultivation plan for listed backup science and technology enterprises, and guide high-quality science and technology enterprises to reasonably formulate listing plans. (Responsible units: Finance and State-owned Assets and Finance Bureau, Science and Technology Innovation Bureau, Industry and Information Technology Bureau, Commerce and Investment Promotion Bureau)
9. Implement the project of cultivating outstanding entrepreneurs. Accelerate the cultivation of young innovative entrepreneurs, organize senior managers of enterprises to go to outstanding enterprises to carry out learning and exchanges from time to time, carry out entrepreneurship training for small and medium-sized enterprises, and improve the comprehensive quality of entrepreneurs. Organize a training activity for entrepreneurs every quarter to conduct special training on business management, brand strategy, scientific and technological innovation, intellectual property rights, and leadership ability for enterprise leaders and executives. An entrepreneur sharing meeting will be held every quarter to exchange and share information on the analysis of industry development trends, the interpretation of enterprise development cases, and the successful experience of entrepreneurship. (Responsible units: Industry and Information Technology Bureau, Commerce and Investment Promotion Bureau, Science and Technology Innovation Bureau, Area Party Committee)
10. Optimize talent services in an all-round way. We will continue to hold the Songshan Lake Action Plan for outstanding students from well-known universities at home and abroad, take the construction of the National Outstanding Engineer Innovation Research Institute as an opportunity to give full play to the role of new R&D institutions in the park, strengthen the joint training of graduate students from first-class universities and institutes, and reserve and introduce a number of high-level engineers for enterprises. Strengthen cooperation with Dongguan Institute of Technology, Dongguan Vocational and Technical College, City University of Hong Kong (Dongguan) and other universities, encourage front-line industrial workers to strengthen the improvement of academic qualifications and skills, and cultivate high-quality skilled talents. Adhere to the two-way talent introduction model of "bringing in + going out", support enterprises to participate in special job fairs, and cooperate with all parties to provide more talent introduction services for enterprises. Build a diversified talent service system, regularly organize and hold various talent activities, and build a platform for talent exchange and interaction. (Responsible units: Party Building Work Office, Science and Technology Innovation Bureau, Publicity, Education, Culture, Sports and Tourism Bureau)
11. Promote joint supervision and soft law enforcement. According to the industrial characteristics and risk level of the enterprise, the joint supervision and inspection system of departments shall be implemented at different levels and classifications to minimize the impact on the normal production and operation order of the enterprise. Persist in following laws and regulations, comprehensively using soft law enforcement methods such as education and reminders, persuasion and demonstrations, administrative guidance, and administrative interviews to carry out law enforcement. Help and assist enterprises to solve related problems in R&D, production and service in a timely manner. (Responsible units: Emergency Bureau, Ecological Environment Bureau, Public Security Bureau, Fire Brigade, Taxation Bureau, Commerce and Investment Promotion Bureau, and various functional departments)
12. Improve public supporting services. Further improve the construction of public supporting facilities such as commerce, transportation, housing, education, culture, and medical care. Hold a variety of cultural and sports activities, hold brand events such as "half marathon", "50-kilometer hiking activity" and "science and technology elite tennis match" in Songshan Lake Science City, and invite enterprises in the park to participate in the group. The Songshan Lake Water Rowing Base is used to experience water sports activities. Relying on public places such as libraries, youth activity centers, civic centers, and cultural and artistic blocks, various interest classes and training activities are carried out for employees and their relatives to enhance their sense of gain. (Responsible units: Commerce and Investment Promotion Bureau, Publicity, Education, Culture, Sports and Tourism Bureau, Social Affairs Bureau, Transportation Bureau, Urban Construction Bureau, Park State-owned Assets Company)
This measure will be implemented from the date of issuance and will be valid until December 31, 2024.
Working Committee of Songshan Lake High-tech Industrial Development Zone, Dongguan of the Communist Party of China, March 25, 2024
Producer: Songshan Lake Rong Media Center Editor-in-charge: Zhang Sha Reviewer: Huang Shaohong Chen Qiliang
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