5G is struggling to "turn over" the reputation of operators, what can be saved by it? In the context of the near-saturation of the personal communication market, it is very difficult for operators to find new increments in the existing market. however

5G is struggling to "turn over" the reputation of operators, what will it rely on to save?

In the context of the near-saturation of the personal communication market, it is very difficult for operators to find new increments in the existing market. However, service quality and reputation are important reference criteria for users to choose operators. China Telecom, China Unicom and China Mobile have all established their own service systems, but none of them can escape the fate of being complained. In order to improve the efficiency and satisfaction of online services, operators have begun to use AI and other technical means. Although major operators have been updating and upgrading their services, users are not buying it.