The privacy protection of the express bill has been implemented for a long time, from the very beginning of the privacy number protection, do not show the middle four digits, to the later address is also a private part, now many can only see the last 4 digits of the phone number.
The national standards of "Express Electronic Waybill" and "General Mailing Address Code Rules" have begun to be officially implemented, and the express privacy sheet will be basically covered by the end of 2023.
To summarize the parts that I think are important:
1, the name of the recipient must hide more than 1 Chinese character, that is, Wang **, the contact number must hide more than 6 digits, that is, 13133******, and the address must hide the unit room number, that is, the good time community *********.
2. The delivery address is coded, alternative text address, no need to record and write the traditional text address. It is especially suitable for drones and unmanned vehicles to realize automatic navigation and intelligent contactless services.
This example, I won't, is it S02.203.313. Such. Probably, this example is not an example.
This implementation to protect the privacy of the sender and recipient is too good, there is nothing wrong.
But I have two small questions?
The first one:
I don't see that the sender and recipient have the choice to choose privacy protection or not.
When sending express delivery, there will often be a situation where the sender carefully checks the sending information, in this case, how to explain the inconsistency between the information filled in and the printed express bill with the sender. Especially the low level of education and the elderly.
The recipient will also check who sent him the package, friends or relatives. Set up privacy protection, you may not know who sent it, want to call, no sender phone ah.
The sender and recipient have actual needs to express the face sheet to display the real information, and this proportion may be quite large. For example, the merchant is, does not display my shipping information, I sell something, the recipient wants to contact me by phone, then there is no phone on the express list.
You said that the platform asked, many times I bought more and forgot, look through them one by one, which is convenient to call directly.
I think this should be that the sender and recipient can set it themselves, and if they are willing to protect privacy, the default privacy protection can be. If you don't want to, click to cancel the privacy protection.
This can respect the will of the individual, is it a little arbitrary to be one-size-fits-all?
The second is the issue of courier delivery.
Only the address of the community is displayed, and the unit and building number are not displayed, does that mean that it only needs to be sent to the post station. Privacy-protected phone numbers mean that they can only be called from the courier's system phone.
The calls received by the recipient are all foreign numbers, whether to answer or not, if not answered, the courier will definitely not be able to deliver. And the system phone call is paid by the courier. This is an additional increase in the income of the courier company, which in disguise reduces the income of the courier.
Usually there are package minutes for phone calls, and it costs money when you go beyond it.
Delivery becomes more difficult.
It can also become difficult to check if it is the recipient's courier.
"Hello, what's your name."
"Hello, my name is Wang Dawei"
The face sheet may write a king **, or it may be directly ***.
This is embarrassing, habitually asked.
"What is written at the specific address?"
"Good Time Community Building 2 No. 1 Single"
Look down.
The face sheet says Good Time Community *******.
It's so embarrassing, it seems right and it doesn't seem right.
This situation is better, at least it is still correct.
There is also complete privacy protection.
For example, the address is written as Qidu Town, Wujiang District, Suzhou City, Jiangsu Province, name ****, phone ***********
This is not the recipient at the time of the pickup check to receive a phone call in person.
"Hello, your courier has arrived, not sure if it is yours, answer the phone in person, or show me the shopping screenshot wow"
If I were the recipient, I would be confused, what, what are you talking about, what are you talking about?
Face to face, make a phone call, answer a call.
"Hello, your courier has arrived."
"I'm not very good, I'm who I am."
Look at your shopping history.
What if this is a private item,
The more obvious question is whether this increases the workload of couriers, and whether it will make the departure of couriers and the closure of express outlets more prominent.
This is not an unfounded worry, now the shortage of couriers is actually very large, it is already a real problem that couriers are difficult to recruit, low dispatch fees and high fines are strictly assessed without holidays.
Young people are reluctant to do it, and now the treatment of couriers has only seen a decline and not an improvement.
Express delivery work is actually a labor-intensive industry, delivery and post stations are manpower-based, since it can be covered by comprehensive express laws and regulations, then the actual treatment of couriers can also be prioritized.
A privacy issue can be basically covered by the end of this year. And the treatment and working hours of couriers, for so many years, not only has the problem not been solved, but the feeling has become more prominent.
News of the closure of courier outlets and strikes by couriers is common, and many times it has changed from the news to the side.
Prices have risen and dispatch fees have decreased. The standard of service requirements has been raised, the dispatch fee has not been reduced, and the fine has increased. This is the current state of the work of grassroots couriers over the years.
A few words often said by couriers profoundly show the current situation of couriers:
Earn white money, white fans.
Let the complaint again, today for nothing.
Urge, urge, urge me to fly over.
Buckle buttons, you know a button in a day, who can do it and who will do it.
。。。。。。。。
Privacy must be protected, there is no doubt about it.
But the courier manifest is a place where information is displayed. The right to choose whether the information is displayed completely should be decided by the sender and the recipient, and if you want to show it yourself, if you can't display it, is this harming the interests of consumers? The right to choose should be given to the consumer.
If couriers increase the difficulty of their work, should they increase their income accordingly. Isn't it natural that workers should receive income proportional to their labor?
There is no problem with asking couriers to enforce service standards and rightly so. But at the same time, it should be done and monitored that the actual income and work hours of the courier are reasonably rewarded, and perhaps necessary.
To put it mildly, I think the importance of privacy sheets is much lower than that of couriers, and there are countless channels for privacy leakage, even if the harm of leakage is unknown. The work intensity of this courier is getting bigger and bigger year by year, and the income does not increase, but it can be seen under the nose. Now Wujiang Express has not all returned to normal.