On March 2, CCID Consulting Co., Ltd., a direct subordinate unit of CCID Research Institute, and 21st Century Business Herald jointly released the white paper "The Future Can Be Expected, Professional Wins: China's Business Travel Industry Ushers in the Third Revolution" (hereinafter referred to as the "White Paper"), which comprehensively and deeply interprets the current situation and trends of the business travel industry and provides reference and support for the development of the industry. In this "White Paper", as a veteran enterprise that has been deeply engaged in the industry for nearly 30 years, Xiangdao Travel's enterprise-level travel brand Xiangdao Car Rental provides insights and vivid and vivid cases in the industry, showing the product strength and deep thinking behind its digital empowerment to achieve cost reduction and efficiency improvement for enterprise customers.
(Hexiangdao car rental case)
Founded in 1992, Xiangdao Car Rental has accumulated rich management experience in service work such as fleet management, driver management and vehicle maintenance and maintenance for nearly 30 years. In the new era of industry change, the firm investment in technology research and development has enabled the leading industry of Xiangdao Car Rental to realize the systematization of vehicle, driver and data management, and has the ability to support the internal system docking and customized demand development of enterprises. In the service process, Xiangdao Car Rental has always focused on the pain points of corporate customers' business travel needs, highly matched customer needs and budgets, and targeted exclusive travel solutions for customers, reducing costs and increasing efficiency, improving management efficiency and user experience. Take a well-known multinational sporting goods manufacturing enterprise mentioned in the White Paper as an example:
The company's 2019 annual car budget is 27 million yuan, mainly based on the "own vehicle + long-term rental" program, there are pain points such as insufficient supply of vehicles during peak periods and poor experience of middle-level and grass-roots employees.
At the beginning of 2020, in the context of the epidemic, the company lowered its budget to 22 million yuan and put forward the goal of improving employee satisfaction with the car experience.
According to customer needs and historical car use, Xiangdao Car Rental has formulated a comprehensive solution for it to "reduce long-term rental vehicles, peak short-term rental with driving, daily online car hailing, and self-owned vehicle hosting", and customized the development of scheduling system, realizing online application and online approval of vehicles, which greatly improves the efficiency of vehicle use.
In the end, the company's annual actual settlement amount of business travel was reduced to 19 million yuan, and achieved a significant improvement in vehicle use efficiency and employee satisfaction, and achieved significant results in cost reduction and efficiency.
(Car Rental Service Shanghai Science and Technology Festival)
The White Paper points out that since the birth of China's first car rental enterprise in 1989, the domestic business travel industry has gone through the traditional car rental era and the travel + Internet stage, and is currently in the professional business travel stage dominated by the professional Internet business travel platform. At this stage, the concept of shared travel is rising rapidly, and 397 million online ride-hailing users provide a good foundation for the development of business travel. In 2021, the market size of China's business travel services will exceed 260 billion yuan, and it will achieve rapid growth of more than 15% for three consecutive years. In this context, business travel scenarios are becoming more and more abundant, and the development of the industry is promising.
(Enjoy Road Car Rental provides quality services for business travel)
Specifically, enterprises are increasingly demanding refinement, diversification and intelligence for business travel, while passenger terminals are paying more and more attention to a comfortable, safe, convenient and capital-free travel experience. Therefore, the compliance and security of the service platform and the efficient operation ability have become the key points of competition, directly affecting the three factors of cost, efficiency and experience that enterprise customers focus on.
In the face of the new trend and new challenge of "promoting industry innovation on the demand side and helping the industry change on the supply side" proposed in the "White Paper", Zhuang Jingxiong, CEO of Xiangdao Travel, said that Xiangdao Car Rental will rely on the platform layout of Xiangdao Travel's "All-Scenario Smart Travel Complex" to continue to promote the coordinated development of enterprise business and personal business such as Xiangdao Chauffeur, and further help enterprise customers reduce costs and increase efficiency with integrated business operations. He also pointed out that the technological innovation of Xiangdao Travel in the field of personal travel, including automatic driving, Internet of Vehicles, data technology, intelligent security, etc., will also be gradually applied to the field of corporate travel, driving the business travel industry to enter the era of hard technology and smart travel driven by innovation and high-quality development.
Backed by saic's advantageous resources of the whole industry chain and the layout of "all-scenario smart travel complex" of Xiangdao Travel, Xiangdao Car Rental provides one-stop all-scenario car service for enterprises with fully compliant quality drivers and fully compliant operating vehicles, and is the first enterprise car service operator in the country with the industry compliance rate. By the end of 2021, Xiangdao car rental services cover more than 150 cities in China, and more than 2,200 long-term corporate customers have signed contracts, of which nearly 300 customers are Fortune 500 companies, and have become a leading brand that profoundly affects the pattern of the business travel industry. Since the successful issuance of the 500 million yuan asset-backed special plan "Xiangdao No. 1" in August 2021, Xiangdao Car Rental has once again entered the fast lane of development, expanding scale, upgrading production and research and accelerating the landing of innovative projects, further strengthening the enterprise-level travel service market. In 2022, Xiangdao Car Rental will usher in the 30th anniversary of the establishment of the company, with the development of the business travel industry and corporate customers continue to iterate and innovate.
Leifeng Network