Time back to the evening of February 19, when the award ceremony of the speed skating women's collective departure project ended, the Beijing Awards Plaza successfully completed the operation task of the Beijing Winter Olympics.
As one of the important non-competition venues of the Beijing 2022 Winter Olympics, Beijing Awards Plaza has created an unforgettable highlight moment for athletes with its unique functional positioning. This is a special venue that starts from the "flat ground" of the Olympic Park public area and realizes "full temporary construction" (all built by temporary facilities) in three months. It is also the main cultural feature of the Winter Olympic Games that distinguishes it from the Summer Olympic Games, and shoulders the heavy responsibility of disseminating and displaying Chinese culture to the world.
From February 6 to February 19, Beijing Awards Plaza ran 14 award days, 30 award ceremonies, and awarded medals to 141 athletes from 17 countries. In the face of many unexpected situations, heavy awarding tasks, many customer groups, and cold running weather at night, the operation team has overcome various difficulties and pressures to achieve both epidemic prevention and control and work progress, and the work has not been wrong, and the work has been continuous and undiminished. With the enthusiasm and efforts of the work, the operation team of Beijing Awards Plaza lived up to expectations and achieved "excellence, foolproof". It has received praise from all walks of life.
Group photo after the award ceremony on the last day of the Beijing Awards Plaza team
A thick red guestbook in the extended family lounge, filled with words such as "excellent" and "fantastic", records the blessings and praises of the Olympic family members to the Beijing Awards Plaza and the etiquette field. The attentive service at home has made guests and the concierge team staff even become good friends.
"In fact, some of the guests recognized our concierge staff when they came for the second time, and we remembered their needs." Concierge Manager Wei Fengyue said. Mr. Jan DiJKEMA, President of the International Skating Union, orders a cup of cappuccino every time he comes to the lounge, and after observing this detail, the team will prepare the coffee when Mr. President arrives at the family verification gate, so that Mr. President can drink delicious hot coffee as soon as he enters the lounge. A video was recorded to praise the attentive service of the concierge team, and when he left China at the end of the Winter Olympics, he also asked his assistant to convey his gratitude to the concierge field.
From carefully preparing the brush characters and paper-cutting characteristics of the Winter Olympics for the guests, to preparing anti-fog spray for the guests wearing glasses, the concierge team did everything in detail, so that every guest who came to the Olympic family felt the warmth and enthusiasm of this Chinese team. The IOC Vice President and other extended family members highly commended their attentive service.
Group photo with President Dikma
"It was a very cold day, and he stood outside to help me shoot without going to see the opening ceremony of the Winter Olympics." Xinhua News Agency photojournalist Chen Tingting was warm when she talked about the help provided by the media operation team to herself. On the day of the opening ceremony of the Winter Olympics, the photography manager Song Xusheng took her to find the photography location of the awards square, in order to ensure that the photojournalist can get the right scene and take a good photo, he asked the reporter in detail, "Is the height of the emblem in the back appropriate?" Chen Tingting's professionalism and dedication from the perspective of photojournalists surprised and moved Chen Tingting, and also made many major media reporters at home and abroad give high praise to the work team of the news operation of Beijing Awards Square. As an important window for receiving global media reporters, the media operation team is comprehensive and thoughtful, professional services, such as the Lantern Festival in the mixed mining area to add flower lanterns, red lanterns, so that journalists and athletes from all over the world can personally experience China's traditional festivals, snow charcoal for photojournalists specially prepared a mat for knee knee injury on the seat. Since the awards plaza activities are held outdoors, some staff and volunteers have distributed their warm stickers to reporters to resist the cold. After the Winter Olympics, thank-you notes from the media operation team's mailbox also poured in. From the reasonable partitioning of the media area, the guarantee of software and hardware, and the accurate provision of information, they put themselves in the shoes of professional services and won the recognition of all parties. Since the operation of the Beijing Awards Square, dozens of media such as CCTV, Beijing Radio and Television Station, Xinhua News Agency, China News Agency, CCTV News, People's Network, Beijing Daily, Beijing Evening News, the official website of the Olympic Organizing Committee, and the Beijing News have carried out multi-dimensional and all-round reports on the Beijing Awards Square, reporting the vivid stories of the Beijing Awards Plaza operation team from the perspective of individuals and collectives, and paying tribute to the heroes behind the scenes.
Group photo of staff and volunteer teams in the field of media operations
On February 10, in the previously completed Winter Olympics freestyle ski women's big jump final, China's Gu Ailing won the gold medal with the deflection 1620 action and came to Beijing Awards Square to participate in the award ceremony. In order to ensure professional work, the waiting room team has been in close contact with the athletes, but has never requested a group photo with the winning athletes. On this meaningful day, Gu Ailing, under the warm and professional service of the team volunteers, offered to propose: "Then I want to take a photo with the volunteers!" "In the picture, they are close and friendly, and they are happy and harmonious.
Gu Ailing took a group photo with volunteer friendship in the athletes' waiting room
"I wanted to create a festive home for all the winning athletes." Chen Li, manager of the waiting room, said. On the day of the Lantern Festival, the lanterns in the athletes' waiting room are in full swing, and the volunteers carefully prepared origami and a number of bilingual riddles, hoping that foreign athletes can also participate in it and experience China's traditional culture and festivals. The riddles set up by the guessing activity also integrate the elements of the Winter Olympics, which are fun and contain the team's good wishes for the Beijing Winter Olympics and the athletes. It just so happened that Su Yiming won the championship on this day, and the answer to one of the riddles was "a blockbuster". On this special day, the staff and family members in the closed loop can only "reunite in the air." "Although we can't be with our families, we are with the big family of the team to cheer for the Beijing Winter Olympics." Chen Li said.
During the 14 days of operation at the Beijing Awards Plaza, the winning athlete waiting room team received and served 141 award-winning athletes and 101 NOCs (accompanying officials) from 17 countries and regions. Arianna Fontana, a famous short track speed skater who won several medals at the Winter Olympics, wrote on the card: "Thank you for your help and support, you made it all possible!" ”。 The Japanese national team also left a message: "Dear friends, thank you very much for your hospitality, Amazing! ”。 Suzanne Schulting, a passionate dutch short track speed skater, also gave the most ethnic handicraft of the waiting room volunteer team , Dutch wooden shoes, on Valentine's Day, thanking the waiting room for its warm and thoughtful service. After the operation, the waiting room of Beijing Awards Plaza also received praise emails and messages from the IOC (IOC officials) and NOC (accompanying officers).
Schultin's message card and small gift of Dutch wooden shoes
The gathering is a fire, and the scattering is full of stars. After the beijing 2022 Winter Olympics, as the only operation team to carry out venue conversion during the conversion period, the beijing awards plaza operation team will fully transfer to yanqing paralympic awards square. In order to do a good job in the service of disabled athletes, guests and media around the world, the operation team will provide a full range of barrier-free services, facilities barrier-free, communication barrier-free and operation barrier-free. They will continue to interpret behind this glorious place with the most enthusiastic and serious service, not only the medals and records that shine, but also the Olympic spirit of the entire operating team to unite as one.