Source: Nanyang Daily - Longteng Nanyang
"Your service is so good, thank you so much!"
"Girls, you've worked hard! Old aunt gives you a thumbs up!"
On the morning of August 31, downstairs from the Wolong District Administrative Service Center, an 83-year-old man in a wheelchair who came to apply for a marriage license, holding a newly completed marriage certificate in his hand, kept thanking the staff of the Wolong District Marriage Registration Office standing nearby, and their gratitude overflowed with gratitude.
Originally, after the Wolong District Marriage Registration Office received the phone number of the elderly couple with limited mobility who had lost their marriage licenses and were now in urgent need of replacement, they immediately discussed opening up a green channel for them. After agreeing with the elderly on the time for handling the certificate, the staff of the Wolong District Marriage Registration Office took the documents, relevant forms, and printing clay to personally go downstairs to guide the elderly to fill in the relevant matters, sign, press fingerprints, and use their mobile phones to take ID photos for the elderly and help them wash and print. In just over 10 minutes, the documents were completed and delivered to the hands of the elderly. This heart-warming move of the Wolong District Marriage Registration Office won unanimous praise and praise from the surrounding masses.
The Wolong District Marriage Registration Office undertakes the marriage registration services of 960,000 people in the jurisdiction, and in the case of few staff, heavy tasks and great pressure, they overcome many difficulties, work overtime, implement the "13710" work system, and constantly solve difficulties for the people, do practical things, and do good things. On the one hand, we should unremittingly grasp the normalization of epidemic prevention and control work, in order to reduce the gathering of personnel and avoid cross-infection, it is required that the parties who come to register for marriage on the same day and the accompanying personnel of special groups all wear masks, and can enter after the body temperature test is normal and show the health code "green code", and maintain a "one-meter line" distance in the waiting area.
On the other hand, guide service recipients to make an appointment to register on the WeChat public accounts of "YuShi Office" and "Wolong Marriage Registration", and formulate emergency plans, actively coordinate the administrative examination and approval service hall of the district, timely do a good job in the maintenance of equipment and facilities, smooth the registration window, and improve registration efficiency and reduce waiting time by arranging special guidance and military priority window handling. For some special service objects such as the disabled and the elderly, the Wolong District Marriage Registration Office implements policies according to people, or provides door-to-door services, or opens up green channels, or gives priority to deficiencies, allows service recipients to run at most once, breaks through the "last kilometer" obstacle to serving the masses, and implements the service purpose of civil affairs for the people, civil affairs for the people, and civil affairs for the people. "We'd rather run a few more trips and get a little more tired, and let the masses run less errands and have less trouble, and try to satisfy the masses." Zhang Yi, head of the Wolong District Marriage Registry Office, said.
All-media reporter Wang Yuanbo correspondent Zhang Xiaozheng
This article is from [Nanyang Daily - Longteng Nanyang], which only represents the author's views. The National Party Media Information Public Platform provides information dissemination services.
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