Some time ago, Euler was exposed by CCTV because of the same chip, which caused widespread concern among people, but recently some car companies were named by the central media.
According to reports, the recent SAIC Volkswagen's latest 2021 Langyi model has a situation of machine reduction, and most of the functions are missing, which is inconsistent with the publicity of manufacturers and four shops. However, the four-s store refused to solve the problem for the owners of the owners who had purchased Langyi on the grounds that various zinc deficiencies and other problems were not quality problems. However, this nature is actually an act of fraudulent sales, and claims can be made in accordance with laws and regulations, and it is 1 compensation for 3.
It is only in the hearts of the general public that Volkswagen Langyi has always been, and even ranked second in the sales list in 2021. Benchmark, perennially ranked first in car sales in 2021 and even ranked Second in the sales list. I have to say that this incident of reducing the allocation gate belongs to the hearts of the broad masses of the people.
After purchasing the Langyi model, we found that not only was it not installed, but it could not be connected to the car play in the original car, and there was no MOS system mentioned in the promotion. The owners even complained that if they couldn't even play car, they couldn't even watch the fuel consumption of the car. For this reduction event, the public can be said to be unable to even copy the homework.
Compared with Langyi Euler, who did much better than him, Euler made hundreds of millions of yuan in cash compensation to tens of millions of car owners and released compensation stickers. On the other hand, the public not only did not apologize nor compensate, but even the after-sales service attitude was not good. One of the car owners, Mr. Car, spent more than half a year communicating with customer service, but the customer service said that this was beyond the scope of their ability to solve.
For another car owner who encountered the same problem, Volkswagen was even more arrogant to reply to the lack of core! The owner of the car said that from the time he bought the car to the time he found the problem, the sales of the four shops did not solve him, or even changed the configuration for her. A lawyer at a law firm in Beijing said that for consumers, when buying a vehicle, they should not only pay attention to quality problems, but also pay attention to after-sales service and consumer protection.
The official website has the function of publicity, and the online publicity also needs to be balanced by the law, and the words of the public are false propaganda, so they infringe on the normal rights and interests of consumers. According to the public, those consumers who normally have the rights and interests that consumers should normally have not enjoyed, so this is fully in line with the act of deceiving consumers, and they need to bear the corresponding liability, rather than saying, according to quality problems. You can keep the operator out of the matter.
Volkswagen this time can be said to have lost all face, not only that, but also made the volkswagen brand in the domestic consumer mind image greatly reduced, sales will also be greatly affected by this, in fact, the sales of volkswagen in 2021 has dropped by 40% compared with 2018 Hope that volkswagen this time can learn from Euler, the consumers to compensate accordingly, otherwise what awaits him will be sanctions from the Chinese market.
It is also hoped that the public can improve the after-sales service of consumers, greatly deepen the love of consumers for the public, rather than trying to take the money of consumers, which is unacceptable to consumers.
So dear officials and masters, how do you think about this public reduction incident, welcome to leave a message in the comment area to discuss, the picture comes from the network, infringement please contact to delete.