Zhongxin Jingwei, January 13, 13 At noon, China Telecom responded to the "itinerary card abnormality" and said that due to the expansion equipment test, users in some areas called the big data itinerary card abnormally, and it was restored at 9:50.
According to media reports, during the morning rush hour on the 13th, many netizens said that The itinerary code of China Telecom communication could not be displayed, resulting in the inability to enter some places.
Screenshot of China Telecom Weibo
In this regard, the official microblog of China Telecom Group Co., Ltd. apologized on the 13th, and said that due to the recent increase in the pressure of epidemic prevention and control in various places, China Telecom carried out emergency expansion of big data trip card related equipment, starting at 9:02, due to the expansion equipment test caused users in some areas to call the big data travel card abnormally, 9:50 has returned to normal.
Screenshot of netizen comments
Some netizens commented, "Are you expanding in the morning peak? "This kind of should be done at night"; some netizens said, "I stood at the door of the company for half an hour and couldn't get in." ”
It should be mentioned that in the early morning of January 12, some users reported that China Telecom had a disconnection from the network, and related topics were also on Weibo hot search.
On the evening of the same day, China Telecom responded that at 0:35 on January 12, the company had an abnormal situation during the implementation of network engineering cutting, affecting the Internet access of broadband users in some areas, and mobile voice services and mobile Internet services were not affected. After the China Telecom Group National Network Management Center found the problem, it immediately took effective measures, and at 0:51 the network returned to normal, and the failure lasted 16 minutes. (Zhongxin Jingwei APP)