At the end of November last year, Ms. Zou of Xiaoshan, Hangzhou, gave birth to a child and a few days later was admitted to a confinement club, where she said that after the child lived here for 11 days, the area around the navel began to redden, and the hospital diagnosed neonatal umbilitis and sepsis. She believes that it is caused by improper nursing at the confinement center.
This Honey Moon Club is located on Xiaoshao Road in Xiaoshan. The contract signed by Ms. Zou shows that the total price of staying for 28 days is 36,900 yuan. She checked in on December 2 last year, and on the night of the 13th, the nurse told her that there was some redness around the child's navel.
Ms. Zou: Their treatment is to disinfect first, and then if it doesn't work, I will go to the hospital to see, and that night I found that the red has developed more seriously (what kind of situation) is even redr, more red than when we found it before.
Manager Qian of the Confinement Club said that according to the contract, Ms. Zou would stay in on November 30 last year, because the child had high jaundice, the discharge was relatively late, and it was not moved in until December 2, the 9th child's umbilical cord fell off, and on the 13th there was a redness of the umbilical wheel, and they adjusted the nursing plan to strengthen disinfection.
But by the afternoon, the situation did not improve, so she informed Ms. Zou, and in the evening, Ms. Zou said that the child was still red around the navel.
Hangzhou Xiaoshan Miyue TaiShi YueZi Club Manager Qian: The doctors in the group gave her advice to adjust other nursing plans and use more than 100 bangs, because this is a professional content, so A suggestion was given, and the same night was carried out in accordance with this disinfection plan.
At noon on the 14th, the situation around the child's navel did not ease, and Ms. Zou proposed to go to the Zhejiang University Children's Hospital to have a look.
Manager Qian of Hangzhou Xiaoshan Taitai Honeymoon Yuezi Club: Because our child insurance is not booked in advance, the outpatient volume there is very large, then I may wait too long if I go, and now it is easy to cross infection during the epidemic, then I said that it is recommended to go to Xiaoshan Hospital where the child was born, and also find the director of the neonatology department to see, when the doctor was equipped with antibiotics for two days.
Ms. Zou said that after the child took the medicine for two days, there was no improvement, and on the morning of the 16th, she went to the Binjiang Branch of Zhejiang University Children's Hospital.
Ms. Zou: At that time, I said that you were already very serious, and the direct hospitalization diagnosis was umbilical corditis and sepsis, which was a very clear diagnosis, and I think the main reason for umbilitis was that they had improper care here.
Hangzhou Xiaoshan Taitai Honeymoon Confinement Club Manager Qian: The diagnosis is neonatal umbilitis, and then I went to B ultrasound, B ultrasound single on the results show that it is a umbilical ureter fistula to be discharged, we went that day because of the relevant personnel of the nursing department, there are also asked doctors why this situation occurs, then he also told us that as long as there is a umbilical urocal fistula children will more or less have this situation, whether it is serious or not serious Each child's situation is different.
Ms. Zou: What I told them was that I said that this was just a waiting line, and there was no diagnosis, why do you keep talking about this matter.
Manager Qian: Because it is in the waiting line, first of all, we all have common sense, for example, I go to the hospital, if I don't have this possibility at all, the doctor will not write about the waiting line (will there be a reason for our nursing) The nursing reason I may have from our point of view, but this everyone can't produce a conclusion.
Ms. Zou told reporters that the child stayed in the hospital for 13 days, spent about 12,000 yuan, when discharged from the hospital diagnosis did not write umbilical urinary fistula, the husband in order to take care of his son, the job also quit, but the confinement center has not given a proper treatment plan. Manager Qian said that the cause of the child's illness is not easy to determine, they have been communicating with Ms. Zou, who later posted comments on the Internet, and the impact on the confinement center is also very bad.
Manager Qian of Hangzhou Xiaoshan Tai-style Honeymoon Confinement Club: The plan I gave is like this, that is, all the full medical expenses of the baby are paid by us, including this period, not that we send the car back and forth to generate transportation costs, in addition to this, we will give her an additional 10,000 yuan in pension costs, the second plan I told her that you can go through the judicial process.
Ms. Zou: I am now saying that my confinement fee is 36,900 yuan, the baby's medical expenses are about 12,000 yuan in total, adding up to a total of 50,000 yuan, and I need them to compensate me for 50,000 yuan for mental losses.
Manager Qian said that Ms. Zou's contract period has arrived, but they have been providing services, but also in order to properly solve the problem, this matter will ask the leader for instructions. Later, Ms. Zou gave feedback that the two sides had negotiated.
Source: 1818 GoldenEye