In recent years, the Government Service Bureau of Pingbian County, Honghe Prefecture, combined with the actual work of the unit, focused on the problem of the masses' "urgency, difficulty, and anxiety", and set up a "Miao-Han" bilingual guide desk in the government service hall to eliminate communication barriers for ethnic minorities and improve the efficiency of business handling.
In the government service hall of Pingbian County, the staff transformed into "translators" and used the Hmong language to introduce the handling process and answer questions for the Miao people. With the help of these "translators", the efficiency of work has increased, and the satisfaction of the masses has also been improved.
Xiong Chunmei, a resident of Pingbian County, Honghe Prefecture:
"The policy is so good, with you here, I can do my thing!" Thank you so much! ”
Up to now, the "Miao-Han" bilingual guide desk has received more than 400 consultations from the masses and handled more than 350 matters.
Luo Xian, deputy director of the Government Affairs Service Bureau of Pingbian County, Honghe Prefecture:
"Let the Miao people who do not communicate well in Chinese come to the window, can directly use their own ethnic language to communicate, narrow the distance between themselves and the masses, and effectively handle business for the Miao people."
In addition, the Pingbian County Administrative Affairs Bureau also took advantage of the market day to organize a Hmong translation team to go into the market and carry out the "one mobile phone to do things" propaganda and promotion activities in "bilingual" to guide the masses hand in hand, so that the masses can experience the convenience of "not running once" and doing things well. At the same time, we will conscientiously collect and sort out the government service problems that the ethnic minorities urgently need to solve, and connect with the county government service and the party members and cadres who understand business and speak Miao language in the big data center, and the efficiency of the work has been greatly improved. "Bilingual consultation" and "bilingual handling" have been well received by the broad masses of the people.
Source/Honghetai Guanghui Xu Yan Gao Lei Pingbian County Rong Media Center Dai Weiwei Li Chao reports
Editor/Yunnan Tv Zhou Yangjiao
Editor-in-Charge/Bi Rui
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