Before the arrival of 2022, Ruqi Travel announced the annual report card for 2021. By the end of December 2021, the number of users on the Ruqi travel platform exceeded 11 million, and five cities of Guangzhou, Foshan, Zhuhai, Shenzhen and Dongguan were opened to operate, covering more than half of the population in the Guangdong-Hong Kong-Macao Greater Bay Area. At the same time, in 2021, the annual order volume of Ruqi Travel will exceed 50 million. Both the number of platform users and the annual order volume are 3 times that of 2020.
In terms of other evaluation indicators, Ruqi Travel also achieved excellent results. Among them, the monthly order compliance rate ranked first in the country for 5 times, and it is one of the platforms that have won the first and most so far in 2021. In terms of science and technology, in 2021, Ruqi Travel will promote the strategic layout of "dual-axis drive" and accelerate the commercialization of Robotaxi.
Behind the excellent report card, analysts believe that in 2021, Ruqi Travel did not blindly pursue scale expansion, but focused on the Greater Bay Area, which has the national strategic status, the highest degree of openness and the strongest economic vitality, immersed itself in polishing service control, selected operational strategies according to local conditions, ran through the "ripple model" that conforms to its own development positioning and regional market characteristics, and steadily promoted the layout in the Guangdong-Hong Kong-Macao Greater Bay Area.
In addition to the steady growth of scale, the development strategy of Ruqi Travel to deepen the intercity connectivity of the Greater Bay Area and tap the incremental market has made positive gains in business quality. In 2021, both platform long-distance orders and cross-city orders maintained rapid growth: long-distance orders increased by more than 2.1 times compared with 2020, accounting for 2.3% of the total order volume; while cross-city orders increased by 6 times compared with 2020, accounting for 2% of the total order volume. It is worth noting that the average unit price of the platform's cross-city orders is more than 90% higher than the average customer unit price, which effectively consolidates the basis for the platform's profitability.
In terms of the service quality that users are most concerned about, according to the monthly order compliance rate ranking of the online ride-hailing industry released by the Ministry of Transport of the People's Republic of China, The order compliance rate of Ruqi Travel in March, June, July, August and September 2021 ranked first in the country, and it is also one of the platforms that have won the first most times so far in 2021.
The reporter learned that in the 2020 annual taxi enterprise service quality reputation assessment carried out by the Guangzhou Municipal Transportation Bureau, Ruqi Travel became the only online car brand that was rated 4A level by virtue of its high-quality service, and the service quality performance ranked first in the Guangzhou online car industry.
Entering 2022, Ruqi Travel will continue to deepen the travel business, while providing compliance, safety and quality travel services for the majority of users, accelerate the implementation of the "dual-axis drive" strategy, and is committed to coordinating with OEMs, autonomous driving technology companies and the government to accelerate the arrival of future travel modes, and develop into a VaaS platform that can link the entire industry.
It is reported that Ruqi Travel will set up a Robotaxi fleet with a scale of more than 200 vehicles in 2022, as well as a v2x fleet with a scale of more than 1,000 vehicles, with mature operating experience and massive data feedback, to promote the iteration of autonomous driving technology from L2+ to L4 technology; the first super service station of Ruqi Car Service will also be officially put into operation in Guangzhou.
Text/Guangzhou Daily, New Flower City Reporter: Zhou Weili
Photo/ Guangzhou Daily, Xinhuacheng Reporter: Zhou Weili
Guangzhou Daily New Flower City Editor Zhao Dongqin