In 2021, which is about to come to an end, the online ride-hailing industry is surging.
Regulatory upgrading accelerates the restructuring of the industry pattern, and the value of compliance resources is becoming more and more prominent, which is becoming the core competitiveness of the platform.
The capital boom has re-patronized the online ride-hailing industry, and new power platforms with OEMs have completed financing.
The technology with autonomous driving as the core is reshaping the travel industry, and the "iron triangle" combination of OEMs, autonomous driving companies and ride-hailing platforms has accelerated the commercialization of Robotaxi, and also challenged the innovation, health and growth of online ride-hailing platforms.
On December 21, GAC Group, Wenyuan Zhixing and Ruqi Chuxing signed a tripartite strategic cooperation agreement
In the face of industry changes and opportunities, Ruqi Travel, which has been in operation for more than two years, handed over an excellent report card in 2021: newly opened the operation of Zhuhai, Shenzhen and Dongguan, with quality services covering more than half of the population in the Guangdong-Hong Kong-Macao Greater Bay Area, and the layout of "ripple mode" steadily advancing; platform users exceeded 11 million, the annual order volume exceeded 50 million, all of which were 3 times that of 2020, and the operational efficiency was continuously improved; the monthly order compliance rate ranked first in the country 5 times. As one of the platforms with the most visits so far in 2021, as a cutting-edge technology application platform in the automotive industry chain, it actively promotes the strategic layout of "dual-axis drive", and reaches strategic cooperation with the world's leading autonomous driving technology companies to accelerate the commercialization of Robotaxi.
The newly opened 3 cities "Ripple Model" has steadily promoted the layout of the Greater Bay Area
Since its launch in Guangzhou in 2019, Ruqi Travel has not blindly pursued scale expansion, but has focused on the Greater Bay Area, which has a national strategic status, the highest degree of openness and the strongest economic vitality, sunk down to polish service control, choose operational strategies according to local conditions, run through the "ripple model" that meets its own development positioning and regional market characteristics, and steadily promote the layout in the Guangdong-Hong Kong-Macao Greater Bay Area.
On May 20, 2021, Ruqi Travel officially opened its Shenzhen operation
After two years of dedicated efforts to build the joint operation of Guangzhou and Foshan, in 2021, Ruqi Travel has opened the operation of zhuhai, Shenzhen and Dongguan, and has operated 5 core cities in the Greater Bay Area, with quality services covering more than half of the population.
With the steady advancement of the "Ripple Model" layout in the Greater Bay Area, the operational efficiency of Ruqi Travel is also increasing. As of the end of December 2021, the scale of platform users exceeded 11 million, and the total annual single volume exceeded 50 million, which is 3 times that of 2020.
In addition to the steady growth of scale, the development strategy of Ruqi Travel to deepen the intercity connectivity of the Greater Bay Area and tap the incremental market has made positive gains in business quality. In 2021, both platform long-distance orders and cross-city orders maintained rapid growth: long-distance orders increased by more than 2.1 times compared with 2020, accounting for 2.3% of the total order volume; while cross-city orders increased by 6 times compared with 2020, accounting for 2% of the total order volume. It is worth noting that the average unit price of the platform's cross-city orders is more than 90% higher than the average customer unit price, which effectively consolidates the basis for the platform's profitability.
5 monthly compliance rate first Quality travel has been recognized by users
Behind the steady growth of scale and the continuous prominence of operational efficiency is the recognition of ruqi travel compliance, safety and quality services by users.
As a travel platform under GAC Group, Ruqi Travel strictly abides by relevant national laws and policies, strictly abides by the access of drivers and vehicles, and adheres to compliance operations. According to the 2021 monthly order compliance rate ranking of the online ride-hailing industry released by the Ministry of Transport, Ruqi Chuxing ranked first in the country in March, June, July, August and September, and is also one of the platforms with the most first and most visits so far in 2021.
Quality service has always been one of the core competitiveness of Ruqi Travel. In the 2020 annual taxi enterprise service quality reputation assessment carried out by the Guangzhou Municipal Transportation Bureau, Ruqi Travel became the only online ride-hailing brand to be rated 4A with high-quality service, and its service quality performance ranked first in the Guangzhou online car-hailing industry.
In 2021, Ruqi Travel will continue to strengthen driver training and service control to create quality travel services. According to statistics, Ruqi College has carried out nearly 3,000 driver trainings throughout the year, with a coverage rate of 100% for platform drivers; more than 50,000 online and offline service quality inspections have been carried out, an increase of 2.7 times over 2020.
Under the continuous impact of the epidemic, Ruqi Travel has also relied on technology empowerment to continuously improve the platform's epidemic prevention measures, and has successively launched functions such as driver health punch card, real-time review of health codes, mask wearing supervision, online declaration of vehicle disinfection, and fences in high-risk areas, to create a safe working environment for drivers and provide users with safe travel services.
Ruqi Travel was listed in the "New Power Enterprise of the Year" list at the 36Kr 2021 WISE New Economy King Summit
Under the premise of adhering to compliance operation and quality service, Ruqi Travel has achieved steady growth in platform scale and operational efficiency, and the healthyness of development has also been recognized by the public and the industry. At the 2021 WISE New Economy King Summit hosted by 36Kr, Ruqi Travel was listed as the "New Power Enterprise of the Year" and won the "Best Online Travel Platform" award at the 3rd China Travel Industry Development Forum.
Partnering with OEMs and autonomous driving technology companies to commercialize Robotaxi
With intensive cultivation in the travel business, Ruqi Travel has continuously improved its innovation, health and growth, becoming a new force in the rise of the online ride-hailing industry, and also laying a solid foundation for the platform to compete in the second half of the industry.
Ruqi Travel and Wenyuan Zhixing jointly created the first Robotaxi test ride experience in the history of the Guangzhou Motor Show
At the Guangzhou International Auto Show held in November 2021, Ruqi Chuxing, Together with Wenyuan Zhixing and Xiaoma Zhixing, respectively, exhibited the new generation of Robotaxi jointly created, and launched the first Robotaxi test ride experience in the history of the Guangzhou Auto Show.
On December 21, Ruqi Travel signed a tripartite strategic cooperation agreement with GAC Group and Wenyuan Zhixing, and Wenyuan Zhixing also reached a strategic investment with Ruqi Travel, and the three parties will jointly promote the large-scale operation of Robotaxi based on their respective advantages. This is a key step in The "Dual Axle Drive" strategy of Ruqi Travel.
As the core strategy of Ruqi Travel's layout industry in the future, the "dual-axis drive" strategy includes the "technology axis" with automatic driving as the core and the "ecological axis" with the "travel-car service" ecological closed loop as the core.
In the direction of "technology axis", As a cutting-edge technology application platform in the automotive industry chain, Ruqi Travel is using the unique advantages of the travel platform in terms of operation experience, service control and data closed loop to help OEMs and autonomous driving technology companies achieve technology iteration, vehicle mass production and commercialization, and will provide systematic technical solutions for autonomous driving for regulatory authorities.
In the direction of "ecological axis", the "Ruqi car service" created by Ruqi Travel is actively laying out the after-car service market and creating an ecological closed loop of "travel-car service", on the one hand, broadening the business ecology and improving the hematopoietic ability of the platform, on the other hand, the forward-looking layout of autonomous vehicle maintenance to prepare for the commercial operation of Robotaxi.
Entering 2022, Ruqi Travel will continue to deepen the travel business, while providing compliance, safety and quality travel services for the majority of users, accelerate the implementation of the "dual-axis drive" strategy, and is committed to coordinating with OEMs, autonomous driving technology companies and the government to accelerate the arrival of future travel modes, and develop into a VaaS platform that can link the entire industry.
It is reported that Ruqi Travel will set up a Robotaxi fleet with a scale of more than 200 vehicles in 2022, as well as a v2x fleet with a scale of more than 1,000 vehicles, with mature operating experience and massive data feedback, to promote the iteration of autonomous driving technology from L2+ to L4 technology; the first super service station of Ruqi Car Service will also be officially put into operation in Guangzhou.
* Promotion