The "5G Video Office" of Shenzhen People's Society has been upgraded again, and citizens can do business by video

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Nandu Shenzhen Tel: [phone]

Nandu News reporter Zhang Xiaoling Shenzhen Municipal Human Resources Security Bureau announced today that the official launch of the "5G Video Office" version 2.0, the public can directly connect with the staff of the human resources and social security department through the mobile phone, enjoy the "one-to-one" video assistant service, which is expected to achieve a substantial leap in the efficiency of remote consultation. And to provide a path reference for further realization of "inter-provincial communication".

Previously, the Municipal Human Resources and Social Security Department has jointly created a "5G Video Office" with Futian Hetao Shenzhen-Hong Kong Science and Technology Innovation Cooperation Zone, Nanshan District, Bao'an District, Guangming District, Shenzhen-Shantou Special Cooperation Zone, and Dongguan Songshan Lake High-tech Industrial Development Zone. On this basis, the "person-to-person" model is further added this time, and the public can click "Office - Talent Park Service Hall - Account Login - 5G Video Office" through the "Shenzhen People's Society" public account to enter the handling page. During the video process, the public can interact with the staff of the human resources and social security department in real time, based on the screen sharing, file and picture transmission and other functions, view the system operation demonstration provided by the staff, handle the link, etc., complete the online declaration and other operations under their remote guidance, and also evaluate the video assistant service.

This work is another powerful measure for the Municipal Human Resources Security Bureau to practice "I do practical things for the masses", upgrading the "online office" to a "video office" that can communicate and have a temperature, effectively solving the problems such as difficult to confirm the identity of personnel and invisible business materials in traditional consulting channels such as telephones. Under the premise of ensuring the security of personal information and business information, we have achieved an advanced leap in the efficiency of consulting. At the same time, it completely breaks the geographical space restrictions, which is a major innovation in the realization path of "inter-provincial communication office".

Next, the human resources and social security department will continue to promote the innovative application and demonstration of 5G in the field of government affairs, rely on digital means to accelerate the effective docking of service supply and the needs of the masses of enterprises, and continuously optimize the experience of citizens.