Zhang Yaodong, a police officer at the Intelligence Command Center of the Public Security Bureau of Lishan County, Anhui Province, received a phone call, and after 20 minutes of patient persuasion, a sentence was "Do you drink milk tea?" I'll give you a drink " to impress the girl who is ready to take her own life." Photo/Screenshot of CCTV News
"Do you drink milk tea?" I'll order you a drink. ”
Recently, the 110 command center of the Public Security Bureau of Anhui County received a call from a girl who wanted to have a light life, and received 20 minutes of patient persuasion from police officer Zhang Yaodong, and finally with the cooperation of the police personnel, successfully calmed the girl's emotions and pulled her back from the line of life and death.
In the process of Zhang Yaodong's persuasion, this sentence "Do you drink milk tea" touched the girl, making her gradually give up the idea of taking her own life. The timely response, patient guidance and intimate words of the police officer have won time for comforting and rescuing the girl, and have also shown professionalism and meticulous work style.
Speaking of the 110 alarm hotline, people often mention the "Zhangzhou 110" that led the establishment of the 110 alarm service desk in the country. Since the Zhangzhou Municipal Public Security Bureau installed the country's first 110 alarm telephone, 110 is not only a telephone number, but a rapid response mechanism that integrates receiving police, commanding and handling police.
Just as the so-called "police situation is an order, an order is an action", when receiving a public alarm, all police departments closely cooperate and deal with it in a timely manner in order to effectively resolve social risks and safeguard the safety of people's lives and property.
Police officers were on the scene to comfort the emotional girl. Photo/Screenshot of CCTV News
In order to appease the complicated emotions of the girl who wants to be born lightly, the police officer does not record the alarm content programmatically and completely gives the disposal task to the police personnel, but maintains a long call and melts the estrangement in the girl's heart with warm words. The front police officers and the rear police officers worked closely together to complete the rescue task, which also won the praise of the people.
In the impression of some people, those policemen who gave up their lives and safety to fight crimes and rushed to the forefront are the real front-line police. In fact, for the people's public security that serves the people, which is the first line or the second line, in the face of sudden police situations, every policeman is "responsible for guarding the land" in his own post, and bears the responsibility of solving problems for the people.
The responsibility of the 110 police officer is to build the first bridge between the police and the public security organs. On the one hand, the policeman is willing to share the case with the police officer, and trusts the police officer from the heart; on the other hand, this also requires the police officer to have superb communication skills, can live up to the trust of the police, and actively intervene in the case from the moment he receives the alarm call.
In the case of the girl's light birth handled by the Public Security Bureau of Yanshan County, Anhui Province, the age of the person concerned was only 14 years old, which was the adolescence of emotional fluctuations. By mastering the common psychology and preferences of girls of this age, the police officer offered to order a cup of milk tea for the girl when she was cold and desperate, which effectively narrowed the psychological distance with the parties and won the time and initiative for the follow-up police.
The police officers briefed the media on the day's rescue process. Photo/Screenshot of CCTV News
In actual combat, in the face of different cases and different psychological states of different alarm groups, police officers should flexibly switch work styles. For example, for emergency public security cases, the receiving police officer should quickly grasp the location of the case and assign the police officer to the scene to deal with it at the first time; for complex contradictions and disputes, the receiving police officer should understand the general demands of the parties and provide information support for the police personnel. In short, the way police officers work varies from person to person and from event to person, and cannot be generalized.
"Distant relatives are not as good as close neighbors, and close neighbors are not as good as 110." After the process of receiving police officers from the Public Security Bureau of Lishan County to rescue the girl who wanted to live lightly was reported, many netizens anonymously ordered milk tea to the Public Security Bureau, and left a message saying: You warmed the light girl with milk tea, and we want to warm you with milk tea.
The people's police solve problems for the masses, regard the people's difficulties as their own difficulties, and the people give back to the police with the same warmth, which is a harmonious and beautiful scene of a safe China.
Special Commentator 丨Wang Zhong's (Media Person)
Editor 丨Li Xiaoxiao
Proofreading 丨 Wu Xingfa