What comes to mind when you think of Hong Kong's service industry today? The search summary of big data can be used as a substitute for most people's mouths.
Not to mention that mainlanders can't stand it, Hong Kong local residents are pouring bitter water:
"The dining time in the restaurant was only one hour, and after everyone devoured it, the waiter immediately hinted to pay, and everyone ......left in a hurry."
The waiters in the restaurant industry in Hong Kong are very irritable and are in a state of anger from the time the order is placed to the time of payment......"
"Some restaurants set unreasonable requirements, limit meal times, and do not allow diners to choose seats, ask diners to share tables, etc......"
In addition, a mainland netizen posted on social media that he was directly scolded for being "brainless" in a Hong Kong restaurant because he forgot to take the order and go to the front desk to pay the bill, which pushed the Hong Kong service industry to the forefront again for a while.
Since the recovery of Hong Kong's tourism industry, the number of tourists has decreased significantly compared to 2018, and not only other people do not go to Hong Kong, but even Hong Kong people have all gone north to Shenzhen to spend.
Some Hong Kong people, out of a protective mentality, say that the rules of other restaurants are like this, you can not eat, and it is true to say so, but as a service industry, is such a regulation right? No one looked into it.
But as the old saying goes, it's the donkey and the horse, pull it out for a walk.
Since Hong Kong people went north frantically this year, in addition to praising the cheap prices of the mainland, they have voted with their feet for the mainland's good service attitude:
Some Hong Kong people said that when they had dinner in Shenzhen, they brought food from other restaurants for a while and put it on the table, but the waiter came to take the food away, and she said that she was at a loss.
Unexpectedly, the waiter put the food on a plate and put it back, and asked if it was to be heated, for free! She was stunned for a moment, which is absolutely impossible in Hong Kong.
Hong Kong people conclude:
Once you have the opportunity to come to the mainland, whether you are a high-end restaurant or a fast-food restaurant on the street, the rude treatment becomes individual, replaced by enthusiasm and humanity, and at the same time, the price is lower than that of Hong Kong, and the service is better.
ONE
Dimensionality reduction strike? The mainland catering industry is about to enter Hong Kong
With so many Hong Kong people eating in the mainland, mainland restaurant operators couldn't hold back and went to Hong Kong one after another to "plant flags".
I don't know if Hong Kong local residents feel that there has been a trend of long queues in major restaurants in Hong Kong recently, but unlike in the past, the long queues of restaurants are all from the mainland.
Taier pickled cabbage fish, tanyu, honey snow ice city, the house is full, and the people are dense.
Some Hong Kong media said that in just over half a year, more than 10 mainland restaurant companies have settled in.
The number of restaurants opened is nearly 20, and it is estimated that the monthly rent is at least 4 million yuan, and mainland restaurants are coming one after another, and nearly 20 mainland restaurants have registered or are applying for trademarks.
On the first day of the May Day holiday, the Mong Kok branch of the wooden house barbecue, the evening market has not yet started, and the store is still half a gate, but there are already long queues outside the store.
Mr. Tang, a clerk at the wooden house barbecue, said that the main reason for the restaurant's large number of customers after more than a month of opening is that the quality of the food is recognized by customers, and although the price is higher than that of the mainland, it is still competitive in Hong Kong.
For example, a barbecued oyster costs only HK$18, while the neighbouring Portland Street sells for more than HK$30.
Mr. Liu, who was queuing at the barbecue in the wooden house, said that although the price is more expensive than in the mainland, it is convenient for him not to go to the mainland for a meal.
Ms. Zhang, who also came to dine, said that the restaurant was "popular" on social platforms, so she was interested in trying it.
She believes that mainland restaurants are more cost-effective and have a stronger service attitude than Hong Kong, and jokes that "Hong Kong restaurants should learn", and hopes that mainland restaurants in Hong Kong will maintain their original service quality.
Some mainland Chaoshan restaurants with branches in Hong Kong have launched the "seven no-charge" policy, which is simply challenging the traditional practice of Hong Kong's catering industry, and the practice of "crossing the river dragon" has caused heated discussions on the Hong Kong Internet.
Some of the clauses in this "seven non-collections" are simply to the point! "Bring your own drinks without charge" alone has killed 99% of Hong Kong restaurants.
There is even a shop that cooks Hunan cuisine and directly opens the microphone: "",
Two
Ease of relations, eating is indeed a big proposition for the Chinese
In fact, Hong Kong is expensive and the service is poor, which is indeed understandable.
Although Hong Kong is full of mainstream restaurants around the world, the meat and vegetables that can enter Hong Kong are limited, and they are all carefully selected, and the prices are bound to be more expensive, and the variety is relatively small.
Wong Ka-wo, President of the Hong Kong Federation of Restaurants and Related Trades, also said tactfully: "Lack of manpower is a very important problem, there were about 260,000 F&B employees before the pandemic, but only about 200,000 remain in the industry at present. Heavy workload and long working hours cause them to feel tired, affecting mood and patience. ”
For a long time, there has always been a gap between Hong Kong and the mainland, and it is difficult to explain and understand, and it feels that if there is friction, it is easy to catch fire.
However, since Hong Kong people have gone north this year, many contradictions have begun to subside. Mainlanders also agree that if there is any contradiction, just have a meal and talk about it.
Just like the reply below, tourists from Anhui Province expressed their understanding of the situation in Hong Kong's service industry, and funnily enough, Hong Kong residents replied that they did have problems.
Maybe with this wave of integration of the Greater Bay Area, people from the two places can play again: