"I collided with a taxi while delivering food and had to have surgery on my broken foot, what should I do? Does this count as a work injury? Can you provide free legal aid? On April 19, Guan Huihong, a legal service volunteer at the Xiaoba Community Trade Union Post Station in Panlong District, Kunming City, received a request for help from a takeaway brother Duan.
It is understood that the takeaway delivery man Duan collided with a taxi on the way to deliver takeaways, resulting in a comminuted fracture of his right leg, and is currently being treated in the hospital. Since the takeaway brother was hospitalized in the hospital, it was inconvenient to go out. After verifying the situation, the Panlong District Federation of Trade Unions took action as soon as possible, arranging staff, full-time lawyers, and post station volunteers to visit the little brother in the hospital, and at the same time providing consulting services and legal aid such as traffic accident compensation, disability identification, and medical expense recovery. At the same time, through the "Trade Union Legal Intelligence e+" platform configured in the trade union station, a legal aid lawyer specializing in handling traffic accident compensation will be appointed to closely follow up and seamlessly connect, understand the specific situation in detail, list the specific materials that need to be prepared, and issue an advisory opinion. At present, although the specific compensation work is still being negotiated in accordance with the regulations, through the legal aid in the early stage and a series of intimate services, the takeaway brother really feels the warmth of the "mother's family" of the trade union.
This recent real case is just a microcosm of the Panlong District Federation of Trade Unions' work to protect the rights and interests of employees. In recent years, in accordance with the principle of "service, systematization, branding, innovation, and digital intelligence", the Panlong District Federation of Trade Unions has continued to promote the construction of employee rights protection service positions, leverage social resources, and extend service tentacles. Innovate the form of service, set up the "legal service workstation for workers in the new form of employment" in the trade union post where employees gather, and at the same time, the full-time lawyers of the legal service group of the Panlong District Federation of Trade Unions rotate at the four-star or above trade union post station every Tuesday, so as to organically combine trade union services with legal services. It is the first to be equipped with a "trade union legal intelligence e+" intelligent rights protection all-in-one machine, which provides real-time online manual lawyer consultation, intelligent legal consultation, AI lawyer online assisted answers, legal aid application guidance, people's mediation agreement conclusion, notary service handling, judicial appraisal opinion acquisition, and national laws and regulations inquiry. Through the "Internet + Trade Union" smart rights protection service terminal that directly serves employees at the grassroots level, employees can truly feel the "fingertip" legal rights protection service of "zero distance and warmth". On April 30, the research team of the Legal Department of the All-China Federation of Trade Unions came to the Xiaoba Trade Union Station to conduct a special investigation, and spoke highly of the "Legal Service Workstation for New Employment Workers" and "Trade Union Legal Intelligence e+" Smart Rights Protection Work.
In the past, objective reasons such as limited consultation services and high consultation fees have become a problem for many new employment workers to protect their rights and interests. Now, without spending a penny, workers in new forms of employment can receive professional legal advice and legal aid in the union station. The working model of "trade union station + smart rights protection" makes professional, economical, convenient and efficient legal services "within reach".
The establishment and operation of the "Legal Service Workstation for Workers in New Employment Forms" and the "Trade Union Legal Intelligence e+" Intelligent Rights Protection All-in-One Machine is an innovative attempt to digitize and intelligentize the work of trade unions, as well as a useful exploration of innovative rights protection service methods and innovative rights protection service system construction, and it is also the specific practice and positive action of the Panlong District Federation of Trade Unions to conscientiously implement the "100-day concentrated action of trade union post stations to serve workers in new employment forms" by the General Administration of Yunnan Province and Kunming City. In the next step, the Panlong District Federation of Trade Unions will continue to explore the in-depth integration and collaborative improvement of legal security services and trade union post station services, continue to enhance the service function of the trade union post station, make it a veritable frontier for the protection of workers' rights and interests, help improve the legal awareness and self-protection ability of workers in new employment forms, and further promote the "double promotion and double promotion" of the ability of employees to protect their rights in accordance with the law and the service efficiency of trade unions.
Source: Panlong District Federation of Trade Unions