It's long overdue, Intel has officially responded to the problem of unstable operation of 13th and 14th generation Core processors

Mr. Jong Hee

2024-04-30 18:45Published in Hubei

Recently, I have shared with you a lot of Intel's 13th and 14th generation Core high-end processors, which may be unstable and crash when running games or other heavy-duty applications.

At present, first-tier motherboard manufacturers such as ASUS, Gigabyte, and MSI have launched specially optimized BIOS to solve this problem. However, the public still hopes that Intel officials can release an authoritative and formal explanation and explanation as soon as possible.

Now, Intel's official response statement has been released, but this statement is not directly for the public, but for the media, and the following is the full original text:

After investigation, Intel found that these problems may be related to the out-of-specification processor operating environment settings, resulting in the processor being in a state of excessive voltage and excessive operating frequency for a long time during high-load and high-temperature operation.

Our analysis of the affected processors shows that the minimum operating voltage of some parts has changed, which may be due to the processor being in an Intel-defined operating environment.

While the core cause has not yet been determined, Intel has noticed that in most of these cases, users are using overclocked motherboards.

Intel has noticed that some motherboard manufacturers will disable the processor cooling and power protection functions in the 600/700 motherboard BIOS by default, which are very important and are used to limit the continuous operation of the processor at high voltage and high frequency, such as:

1、禁用电流偏移保护(Current Excursion Protection，CEP)；

2、不限制最大电流（Unlimited ICCMax）；

3、禁用热速度增强(Thermal Velocity Boost，TVB)，和/或增强热速度增强(enhanced Thermal Velocity Boost，eTVB)。

Other non-compliant settings that can add to the unstable operation of the processor include:

1、禁用C状态（C-states）；

2. Enable Windows Maximum Performance Mode;

3. The setting values of PL1 and PL2 exceed the limits set by Intel.

To avoid this issue, Intel requires system and motherboard manufacturers to provide end users with a default BIOS profile that matches Intel's officially recommended settings.

Intel strongly recommends that customers ensure that each BIOS value is set within the various specifications recommended by Intel.

In addition, Intel strongly recommends that motherboard manufacturers take a serious reminder to users to properly and sensibly use processor overclocking features.

Intel is currently continuing to actively investigate this issue to determine the root cause and will provide additional information to the public as it becomes available.

Intel plans to release a public statement in May of this year regarding the issue and recommendations for the recommended BIOS settings that Intel has rigorously certified. (ENDS)

Overall, similar to previous rumors, Intel blames the motherboard manufacturer for not strictly adhering to the company's recommended BIOS settings, some of which are too aggressive, and can be avoided by setting the relevant setting options to the range allowed by Intel's specifications.

However, Intel's statement sidestepped an important question:

Most users who buy Intel's 13th and 14th Gen Core high-end processors go for overclocking and performance, and if they follow Intel's recommended practices, performance will definitely drop significantly. As for how much performance will drop, there is no authoritative statement in the market at present, and it is expected to be between 9% and 15%, which is for reference only.

Obviously, the essence of this solution is to persuade users to give up and sacrifice part of the performance for the sake of stability, which is very embarrassing and unsatisfactory to users, and can only be regarded as a temporary transitional solution.

It is hoped that Intel will work closely with motherboard manufacturers to launch an official stable version of the BIOS that can strike a balance between stability and performance, and give users a basic "satisfied" solution.

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