According to media reports, some people filed claims against as many as 1,372 restaurants on the grounds of auctioning cucumbers without a license, which caused an uproar in the society. According to relevant data, the number of complaints about occupational claims in Shanghai has climbed to 246,000 in 2023, of which nearly 8,000 complainants have more than 10 complaints per year. The professional claimant, Mr. Liu, demanded high compensation from 1,372 restaurants in just one year for the same reason of auctioning cucumbers without a license.
It is worth noting that this phenomenon has gradually shown a trend of gangs and chains in the field of daily consumption, and has even begun to spread to the fields of labor and employment, finance and taxation, and personal information protection. These professional claimants take advantage of the compliance flaws of enterprises or businesses to seek personal interests through complaints and reports, which have brought many adverse effects to economic and social development. They not only damage consumer confidence, but also undermine business integrity and corrupt social morals.
In response to this phenomenon, experts suggest that the reward mechanism for whistleblowing should be improved, and at the same time, the establishment of a cross-departmental shared directory of abnormal complaints and reports should be accelerated. By clearly distinguishing between profit-making claims and general consumer rights protection behaviors, we can avoid phenomena such as "small mistakes and big compensation" and "small excessive penalties", so as to maintain a fair and just market environment and protect the legitimate rights and interests of consumers and merchants.
Some people believe that if everyone abides by the laws and regulations, how can there be these professional anti-counterfeiters and professional claimants? In the final analysis, it is caused by everyone's unwillingness to abide by the rules; in addition to improving the reporting mechanism and laws and regulations, it is also necessary for business operators to improve their own quality and standardize their operations, because striking iron also requires its own hardness.
Some people also believe that there should be a bottom line in life, and you can't do anything to make money. Don't say how the norms will be cracked down, if you strictly abide by this regulation, it is possible that you will not be able to eat cucumbers. Claiming extortion with legal loopholes is not the same as real counterfeiters, these people are for malicious profit, not to protect the interests of consumers, and should be treated differently. Are these professional claimants not afraid of being beaten when they go out?