□ Dahe Daily Yu video reporter Zhao Fengyu
The May Day holiday is approaching, and it is expected that major cities will usher in another peak of travel. In order to let tourists from all over the world feel more new taxi experiences, Dida Travel launched the "Taxi Star Service to Welcome May Day Action", and launched May Day service fee reduction and related holiday welfare care activities for taxi drivers in many cities, alleviating the tension between supply and demand and helping drivers increase holiday orders. In addition, Dida Travel also advocates that drivers provide more intimate and warm service when receiving tourists.
As early as 2022, on the basis of in-depth co-construction with the taxi industry around the world, Dida Travel launched a new taxi star selection system in order to let the driver's good service be seen, and fully combined with the specific conditions of each city to implement the operation according to local conditions. In the past two years, the star-rated fleet has continued to expand in Jinan, Qiqihar, Cangzhou and other cities where the star system of taxi smart travel has landed.
Digitalization drives the improvement of service awareness
Dong Qingchun, a star taxi team in Yantai, has more than 10 years of driving experience, and after joining the star team of Tick Travel, he has more accurately grasped the road condition information through the technical support provided by the Tick platform such as "digital cruise", which can reduce the empty driving rate while providing more intimate services for passengers.
Dong Qingchun said: "Now the public has more choices to call a taxi, and the way to take a taxi is more intelligent and convenient, for our drivers, only from the bottom of our hearts to enhance the sense of service, to ensure that passengers travel safely every time, in order to truly do a good job in the industry reputation, in order to make more citizens willing to take taxis." ”
In terms of service, the star taxi drivers of Tick Travel always adhere to the principle of "passenger first". Not only do they have professional driving skills, but they also show a high level of professionalism in their service, from reminding passengers to fasten their seatbelts to asking passengers if they need to adjust the temperature in the car, every detail reflects the love for their work and respect for passengers.
Star-rated service makes it more convenient for citizens to travel
The establishment of the star taxi fleet in various places is not only a recognition and encouragement of outstanding taxi drivers, but also an exploration and attempt to improve the service quality of the taxi industry.
Mr. Li, a passenger from Jinan, said in an interview: "It is not easy to take a taxi during peak travel, but I didn't expect it to be so convenient now. Mr. Li mentioned: "The star taxi service of Tick Travel is really very good, the drivers are not only skilled, but also have a very good service attitude. During the holidays, it is really hard for them to stick to their posts and provide us with safe and convenient travel services. ”
The person in charge of the product of Tick Travel said: "The establishment of the Star Taxi Fleet of Tick Travel is an important measure for us to continue to empower the taxi industry. In this way, we hope to provide more support and assistance to taxi drivers, so that they can better provide safe, convenient and comfortable travel services for citizens. At the same time, we also hope to promote the service quality of the entire taxi industry through the exemplary role of the star-rated taxi fleet. ”