"I'm very sick now, and whoever got me off the plane today, I'll take full responsibility for him, and I'll go to his house. ”
Perhaps the flight attendant who has been in the industry for many years did not expect that he could meet such an arrogant passenger, but the woman was lying on the chair but never got up, causing the plane to be delayed in taking off, which annoyed the passengers next to her.
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Why is it that a single act of "lying down" prevents the plane from taking off, what are the consequences of such an act of the woman, and what kind of responsibility does the airline have to bear for it?
On April 16, 2024, a netizen exposed a video of this in Liangjiang International Airport in Guilin, Guangxi, where a woman made an unexpected move on the plane, all the passengers were sitting, and only the woman was lying on two adjacent seats, covered with a checkered quilt.
After the flight attendants learned about it, they found that this woman might be because of her own illness and had to lie down, which made the staff sad, and since this woman was sick, she did not meet the conditions for boarding.
According to the relevant regulations, babies within seven days, pregnant women of nine months of pregnancy, passengers with serious diseases such as heart disease and high blood pressure are not suitable for flying, and once the plane takes off, it may be seriously harmful to sick passengers, but the woman concealed her illness and took the plane, so the staff on the plane hurriedly persuaded the woman to get off the plane.
As a result, the woman was unmoved, and even said that whoever dared to get her off the plane would be responsible, and she continued to lie there, like a jack that did not move like a mountain, using her sick body to make the whole plane unable to take off, and the flight attendants could only continue to persuade her bitterly, but the woman just didn't listen.
"Go down! Go down!" Seeing that the persuasion of the flight attendants did not work, the passengers next to him couldn't help it, there were so many people on this plane, some people were in a hurry to go home, some people were in a hurry to talk about business, just because the woman's move delayed so many people and so many things, who would be responsible for the final impact?
But in the face of the condemnation of many tourists on the plane, the woman was not only unmoved, but even wanted to rely on the people who wanted to move her, and had no choice but to call the police at the airport, but in the face of the police's patient communication, the woman still lay down on the seat, wasting more than two hours of time.
After this video was exposed on the Internet, it sparked heated discussions among netizens, and netizens brought in their own considerations, who was delayed for more than two hours was unhappy, in the face of public opinion on this matter, the staff of Guilin Airlines customer service responded, it was indeed because of the woman's own reasons and delayed time, but what is the woman's illness, has not been updated to the airport, and how to deal with it in the future has to wait for the verification of the relevant departments.
According to a person familiar with the matter, the plane took off safely in the end, but the woman did not go down in the end, the woman's approach is really speechless, not only concealing her illness and taking the plane, but also playing tricks, so that the passengers are not happy, whether the woman will be responsible for this matter in the follow-up, it also depends on how the relevant departments deal with it.
And Guilin Airlines also responded to this matter, in the face of "special tourists", that is to say, this kind of tourists who have their own diseases, before the flight agreement, the woman because she did not inform herself in advance that she has a disease, so the airport did not provide the corresponding services in time, for the safety of passengers, so it led to the delay of the plane, but the airline does not have any guarantee plan at present, how to explain the delay of two hours to the majority of passengers, there is no clear statement.
However, if a passenger has purchased delay insurance on the plane, perhaps the airline will face a huge amount of compensation, according to the relevant provisions of the law, if the flight is delayed or cancelled, the airline should promptly inform the passenger of this matter, if the passenger who has purchased the delay insurance, can be directly compensated according to the insurance, if not purchased, may only get the cost of the ticket. The airline's compensation regulations are limited to RMB 400,000 per passenger and RMB 3,000 per passenger.
On January 5, 2024, at the capital airport, a man canceled the flight after the plane was delayed for two hours due to his own reasons, causing more than 100 passengers to collectively complain about the airline, and finally the man was directly criminally detained for the crime of disturbing public order and punished with an administrative fine.
If the passengers on the plane really investigate this matter, maybe the airline and the woman will not be able to run, but I have to say that the airline is still more responsible, in the case of knowing that the passengers have a condition, or try their best to dissuade them, although it still delays time, but at least in this process, no one encounters danger and accidents.
For this matter, netizens are also discussing, this woman's approach is really a bit too much, even if she has a disease, it should not be an excuse for being vexatious, why can't you inform the airline in advance, make proper arrangements, or try to cooperate with the flight attendants after being told about this matter by the flight attendants.
Some netizens think that this special situation still has to be reported to the staff in advance, otherwise no one dares to take this kind of thing, the main thing is to be able to protect themselves if they report, in case something happens, who can afford this responsibility? This woman's approach is really irrational.
Some netizens think that they are such big people, and they don't know what to do, if there is a real accident at that time, it will be too late to regret it, so that this woman should be allowed to have a long memory, so that this kind of thing will not be done again next time.
Some netizens think that this situation can be regarded as affecting public safety, and this woman should be responsible for this matter, and if communication and negotiation fail, she should be forcibly taken off the plane.
Some netizens thought that the processing speed of the airline was not good, and the problem was not solved for two hours.
Here, I call on all netizens to be able to eat melons rationally in the face of this matter, and not to rise to the entire airline, all the staff of the airline have been trying their best to deal with this matter, for the safety of passengers, they can only be patiently persuaded, not to mention what kind of disease the woman is, the aviation personnel are not clear, if you act rashly, it may affect the woman's health.
The woman should indeed reflect on her behavior, this is not only a moral issue, serious may violate the law and discipline, and this woman is not only not responsible for her own physical health, but also responsible for the public order of the entire aircraft, at least to abide by public order when going out, do not affect the mood of the people around her because of her own behavior.
The above pictures are unverified and are for reference only.
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