On April 11, a takeaway brother in Beijing posted a complaint against the employees of Chery 4S store. The reason is that when the staff of the 4S store ordered, they remarked that they should be placed at the front desk, and the delivery staff delivered it in time. However, the employee gave him a bad review, and it was this bad review that caused the delivery man to not only be deducted but also have his account blocked. And the blocked account of the delivery worker is equivalent to losing his job.
Originally, the delivery man was wronged, and it was normal for him to vent his emotions. But no one expected that many netizens would go to Chery's live broadcast room to scold. Not only that, many people scolded it very badly, causing Chery to have to close comments in the live broadcast room.
However, today the comment area has been opened again, and as a result, there are still many people scolding in the comment area! Many people are constantly using the word ban.
However, so far, none of the parties involved have responded. However, there are many doubts about this matter.
1. How could the company where the takeaway brother worked be banned because of a bad review. If the takeaway company is this kind of system, I believe that no takeaway brother can work for a long time. After all, it's almost impossible to deliver so many takeaways every day without being late or having unhappy customers. Therefore, there must be certain assessment methods for food delivery companies. And this takeaway brother must have been banned because he was punished many times. Therefore, there are doubts about whether the takeaway brother himself has a problem.
2. Why did the employee of the Chery 4S store involved give a bad review to the takeaway brother, there must be a reason, right?
3. This incident has actually affected Chery's image, and it stands to reason that Chery also has its own external public relations department, so why not pay attention to and reply to this incident! Originally, this incident was just the personal behavior of the employees of the 4S store, and if the company responded in time, it would definitely not affect the company's image. However, now the development of things has seriously affected Chery's external image.
I also hope that Chery can deal with it quickly! Otherwise, the anchor in the live broadcast room will also be embarrassed! If this continues, the live broadcast room will not be far from closing!