Oops, it's really infuriating to talk about it. I, a 26-year-old Cantonese boy, usually like to surf the Internet, watch the news, and learn about what's happening around me. No, I recently saw a news on today's headlines, which made me, a hot-blooded young man, can't help but stand up and say a few words.
Here's the thing, a college student rented a car in Chengdu, and when he returned the car, he found a small scratch on the headlight, about 3 mm thick. This kind of small scratch, in our Guangdong side, may not even be a thing. However, because of this small scratch, the car rental company claimed nearly 70,000 yuan from the college student! You heard it right, it was 70,000 yuan! This is simply a money grab.
This car rental company is called "Xinsheng Car Rental", and they claim to replace the entire headlight, and it must be original, which will cost more than 49,000. Add in vehicle damage fees, parking fees, lawyer fees, litigation fees, etc., adding up to more than 68,000. I just wanted to ask, does this scratch really need such an expensive repair? This is obviously the car rental company deliberately looking for fault, trying to "extort money" to overcharge.
This college student must be confused, after all, for people of our age, 70,000 yuan is not a small amount. Moreover, this is not the first time this kind of thing has happened, and this rental car company has been complained about many times before. This is obviously a routine of theirs, specifically bullying young people who don't know how to drive and have no experience.
As soon as this incident was exposed on the Internet, it attracted a lot of attention. Everyone is discussing, what happened to the car rental industry, how did it become like this? Can we, the consumers, still have peace of mind when renting a car?
The Chengdu Car Rental Association also came out to speak out, apologizing for the incident and saying they would boycott the car rental company's actions. The person in charge of this association also suggested that before renting a car, both parties should take a video to keep evidence, so that at least one evidence is in hand and will not be bullied too badly.
Hey, it's really infuriating and helpless to talk about it. I am 26 years old, a native of Guangdong, and I usually like to pay attention to some social news, but this time the car rental scratch claim really made me a little unable to sit still.
First of all, what's the deal with this "Xinsheng car rental"? A small scratch, even dare to ask for 70,000 yuan, isn't this an obvious blackmail? I want to ask them, doesn't their conscience hurt? Do this kind of business continue? Who are they trying to fool? We ordinary people, hard to save some money, want to rent a car for convenience, but the result is such a routine, it is really chilling.
When it comes to this, I saw it on Toutiao. I was shocked, how could this happen? This college student, a young man who is not a few years older than us, may not have much social experience, so he was bullied. I can understand his mood at the time, he must have been anxious and angry, but he didn't know what to do.
Where this happened in Chengdu, but this kind of thing can happen anywhere. It's not just a local problem, it's an industry-wide problem. The car rental market in Guangdong is also quite large, but I have also heard of some car rental companies that are not very standardized, using various means to cheat consumers' money.
How the college student's claim process sounded like an elaborate trap. The car rental company deliberately exaggerated the severity of the scratches and then demanded high compensation. This is simply taking advantage of the ignorance and fear of consumers to make money. As a young man, I really think this practice is too unethical.
Why is this happening? I think it's because there's not a lot of regulation. If the rules of the car rental industry are clearer and the punishment for such unfair business practices is more severe, those unscrupulous merchants will not dare to be so arrogant.
Who should be responsible for solving this problem? of course the government and the relevant departments. They need to strengthen the regulation of the car rental industry to protect the rights and interests of consumers. At the same time, we, the consumers, should also be vigilant and learn to protect our own rights and interests.
Of course, it is the suggestion of the Chengdu Car Rental Association to take photos and videos before and after renting a car. This will at least leave evidence to prevent fraud by unscrupulous merchants.
And finally, how can we prevent this from happening again? I think we need to be smart, not only in addition to government regulation, but also in the consumers. Carefully inspect the vehicle before renting a car, take photos for identification, and seek legal help in time if you encounter problems. At the same time, we also call on the public to boycott those dishonest businesses, so that they have nowhere to hide.
In short, the enlightenment of this incident is that we must be honest in life and work, and this is especially true in business. I hope that this college student will be dealt with fairly, and I hope that the car rental industry will become more regulated and transparent. Don't let this kind of "drama" play out anymore, what we need is a fair and just market environment.