The county government street community has always practiced the service tenet of "doing a good job in people's livelihood", and in the face of the urgency and sorrow of the residents, it has fully mobilized various forces to build a bridge to serve the masses, do a good job in the hearts of the masses, and be a caring person for the masses.
First, the list of matters is fully grasped, and the service is efficient and warm-hearted
The "4050" flexible employment social security subsidy policy is a national assistance policy and an important measure to ensure the basic livelihood of the elderly unemployed. Nowadays, many residents have chosen a free and flexible employment method, but for many older residents, social security has become an insurmountable hurdle. In order to respond to and implement the state's preferential policies, the county government street community actively carried out the work related to the "4050" flexible employment social security subsidy policy.
After May Day, many residents came to the county street community to consult and apply for the "4050" social security subsidy, and the county street community staff patiently answered the policy to the residents and handled the business seriously. Mr. Chen, a 47-year-old resident of the Aibo Galaxy Community on the county street, came to the community to apply for this subsidy, this gentleman ran a rookie post station after resigning from the unit, because he registered a business license under his name, so he has not met the application conditions, and now he no longer operates a store, so he came to apply for the social security subsidy policy brought by the state. After understanding the situation, the community staff of the county government street actively applied for an unemployment certificate for her, and assisted Ms. Zhou to prepare the materials required for approval, and waited for the office to review after binding. Another Ms. Guo, who came to apply for the subsidy, needs to hold the relevant certificate issued by the Employment Bureau of the place of household registration because her household registration is in Ulanqab City, and the community staff will also inform you in detail of other relevant materials that need to be prepared to enjoy the social security subsidy. In the next step, the county street community will continue to carry out this work and actively apply for relevant subsidies for eligible residents.
2. Open channels to listen to the voices of the people and solve "urgency, hardship and hope"
"There is no trivial matter around the masses", this sentence is not only a slogan, but also a promise. All the staff of the county street community have proved with practical actions that "12345" can also be a praise call!
Recently, the community staff received a phone call from an elderly man who was nearly 80 years old, with his children working outside the country all the year round and living alone, saying that a unit in Baotou needed him to provide a scanned copy of his ID card and a scanned copy of the social security policy to send to the other party's mailbox. However, he couldn't do it himself, and his children were not around, so he felt helpless, so he had to call the community for help. After learning about the difficulties and needs of the elderly, the community staff took the initiative to go to the elderly's home, asked for the required materials and email addresses, and brought the elderly to the community to handle it. The community staff scanned the ID card and social security sheet one by one and sent an email to a unit in Baotou. The old man said that he was very happy, and he said, "The matter that I have been worried about for a few days has finally been resolved, and I thank you very much for your help." The interests of the masses are no trivial matter, and every branch and leaf is always concerned. A word of thanks and a commendation work order convey not only the gratitude of the masses, but also the recognition of the service quality of the community staff, as well as the affirmation and encouragement of the work of all the staff in the county street community.
3. Focus on the concerns of the masses and solve practical problems
As the community worker closest to the masses, the county government street community has always taken doing practical things for the masses as the starting point and end point, thinking about what the masses think, being anxious about what the masses are anxious about, and solving the difficulties of the masses. During the visit, when it was found that there were potential safety hazards in the community, such as illegal wires, non-standard placement of electric vehicles, dirty garbage cans, and untimely garbage cleaning, the grid staff contacted the owner as soon as possible, issued a rectification notice, and urged it to rectify and ensure the elimination of potential safety hazards; Communicate with the property in a timely manner, remind the property to clean up the garbage in the community on time, and provide residents with a clean and tidy living environment; The grid staff visited every day to check and clean up the garbage cans with chaotic colors, unclear labels and unclean barrels within the jurisdiction, and put them in place to meet the needs of residents' daily life garbage delivery. At the same time, the stains on the periphery of the trash can are cleaned and scrubbed in an all-round way to keep the box clean and tidy, and there is no garbage accumulation. It creates a good environment for the residents.
In the next step, the county government street community will continue to demonstrate its responsibility with practical actions, practice its original intention, adhere to the concept of serving residents, normalize "I do practical things for the masses", provide more practical services for residents, and ensure that residents live more at ease and live with more peace of mind.
Editor: Bao Hongrui Editor: Zhang Jiaxing Review: Ma Xinyan (Huanhe Street Office, County Government Street Community)