Mercedes-Benz GLC new car broke down the next day, 4S shop: the fault state is scary, but it can be repaired
spent more than 420,000 yuan to buy a Mercedes-Benz GLC vehicle, but on the second day of picking up the car, there were problems such as the throttle not being able to oil and the engine shaking abnormally. For many users, it is estimated that this is a relatively difficult thing to accept. After all, if you spend more than 40 yuan to buy a luxury brand vehicle, the user's expectations will naturally be higher.
Mercedes GLC
According to upstream news, on February 1, Mr. Yang purchased a Mercedes-Benz GLC 300L model from Zhengzhou Zhongxing Company. At around 10 a.m. on February 2, after picking up the car, the new car had the above failure.
At the time of the incident, Mr. Yang said that he was driving on the viaduct when suddenly the accelerator did not give oil. The refueling was briefly restored after the vehicle restarted, but the same thing happened again less than 10 seconds.
Moreover, after that, the fault light flashed frequently. After that, Mr. Yang called the 4S store. After that, the vehicle was towed back to the 4S shop. Soon after picking up the car, this kind of problem occurred, and Mr. Yang found it difficult to accept.
Mercedes GLC
However, when communicating with the 4S store to change the car, after 18 days of communication, the matter was still not properly resolved. It is worth noting that for the failure of this vehicle, the manager of the 4S store also admitted that there is indeed a quality problem, and the failure state is scary.
However, according to the news of the game, the manager of the 4S store also said that after preliminary testing, 99% of the throttle valves were faulty. It's actually a minor problem that can be fixed.
According to the manufacturer's regulations, the throttle valve cannot be replaced. However, considering Mr. Yang's feelings, the 4S store is willing to compensate for four maintenances.
Mercedes GLC
Since Mr. Yang did not agree to the further dismantling and inspection of the 4S store, the communication between the two parties has basically stagnated. According to upstream news, the local municipal supervision department has intervened.
Eventually, we will be watching how this will be handled. As we all know, in the domestic car market, Mercedes-Benz GLC is a well-known model with high recognition.
In terms of market sales, Mercedes-Benz GLC has always had a good performance and is a well-deserved hot-selling model in the market segment. At present, in the domestic auto market, the ownership of Mercedes-Benz GLC is also very high.
Mercedes GLC
On the whole, the monthly retail sales scale of Mercedes-Benz GLC in the domestic auto market can basically exceed 10,000 units. In January 2024, although the monthly retail sales of Mercedes-Benz GLC have declined, the monthly sales are still remarkable.
According to the latest industry comprehensive sales data, in January 2024, the monthly retail sales of Mercedes-Benz GLC will be 10,193 units. Compared with the previous month, Mercedes-Benz GLC's monthly retail sales fell by 17.13%.
Obviously, in January 2024, the monthly retail sales of Mercedes-Benz GLC are still above 10,000 units. However, it should be pointed out that the month-on-month decline was higher than the overall decline in domestic retail sales of narrow passenger cars at the same time.
Mercedes GLC
From this perspective, in January 2024, the monthly retail sales performance of Mercedes-Benz GLC will be weaker than the overall market performance in the same period. In my opinion, this is noteworthy.
At the same time, judging from the previous sales volume, the monthly retail sales of Mercedes-Benz GLC in the domestic auto market have also encountered large fluctuations. According to the industry's comprehensive sales data, from September to November 2023, the monthly retail sales of Mercedes-Benz GLC were once in a state of continuous decline.
As a result, by November 2023, the monthly retail sales of Mercedes-Benz GLC will be as low as 5,162 units, and the overall performance should be said to be relatively weak.
Mercedes GLC
It can be expected that after entering 2024, the competition in the domestic auto market will be more intense. In particular, the strong rise of new energy vehicles may cause greater pressure on Mercedes-Benz GLC.
No, the construction will just start after the Spring Festival in February 2024, and some domestic car companies have launched preferential measures for car purchases. It seems that a new price war in the domestic auto market is coming.
In view of this, we hope that Mercedes-Benz can maintain a reverent attitude towards the market, and if the problems reported by users do exist, they should effectively solve the problems for users.
Mercedes GLC
In this way, we can better improve the user's car experience, and at the same time, we can better enhance the brand image and reputation, so as to obtain better development prospects in the domestic auto market.
After all, in the Chinese auto market, departmental brands did not pay attention to user demands when they were popular, and eventually suffered a backlash in the domestic auto market, so that they became marginalized car companies.
Such examples are not uncommon in the domestic auto market. Here, we hope that Mercedes-Benz can take this as a warning and continue to create better sales results in the domestic auto market.
Finally, the sales data of the models involved in this article are derived from the comprehensive sales data of the industry released by the third-party platform, and the data description of the third-party platform shows that it is displayed in strict accordance with the corresponding relationship between the sales volume and the platform announced by the Automobile Dealers Association and the manufacturer, with an accuracy rate of more than 99%, which is for reference only.
This article declares:
This article is the original article of the Cheyu World Operation Department, the total No. 10876, some of the pictures are from the Internet, and the data and related materials of the marked source are all cited. Cheyu World Original All Rights Reserved, infringement must be investigated.