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The content moderation controversy of the flytek attracted attention, and Liu Qingfeng, chairman of iFLYTEK, responded and removed it

author:Ali pulls out the apples

Recently, some parents found an article called "Lin Xiangru" in their children's iFLYTEK learning machine, which contains a large number of content that denigrates great people and distorts history and other contents that go against mainstream values. This incident has aroused widespread attention, and many netizens have expressed indignation, believing that this behavior has seriously misled the children's values. In response, Liu Qingfeng, chairman of iFLYTEK, responded that the content had been removed as soon as it was discovered, and the partners responsible for ensuring content security were punished. At the same time, the content moderation mechanism used on the large model has been placed on the learning machine, and strive to make the content review of the learning machine more stringent.

The content moderation controversy of the flytek attracted attention, and Liu Qingfeng, chairman of iFLYTEK, responded and removed it

However, the incident did not subside. Parents questioned the content moderation of FlyJet and argued that such low-level mistakes should not appear on a well-known learning brand. What is even more infuriating is that when parents contact customer service to ask whether the article has been manually reviewed, the customer service actually said that the article was reviewed. This response was surprising, and it was obvious that after review, the article would not have appeared in the system, but should have been deleted.

The content moderation controversy of the flytek attracted attention, and Liu Qingfeng, chairman of iFLYTEK, responded and removed it

In the face of parents' doubts and anger, the customer service staff of Feixueji said that the article has been permanently removed and a system check will be conducted. This will be followed by further traceability checks to ensure that this does not happen again. However, this response did not calm the anger, and many netizens said that the matter must be strictly investigated. And the manufacturer of the learning machine should also bear the responsibility of reviewing the article, if a similar situation occurs, the manufacturer should bear the corresponding responsibility.

The content moderation controversy of the flytek attracted attention, and Liu Qingfeng, chairman of iFLYTEK, responded and removed it

Under the influence of this incident, the stock price of the flying learning machine was also affected, falling 9.97%, touching the drop limit. After-hours data showed that Guotai Junan Shanghai Jiangsu Road business department sold 551 million yuan, Shenzhen Stock Connect sold 274 million yuan and bought 263 million yuan, and the two institutions sold 358 million yuan. This incident has undoubtedly brought great pressure to iFLYTEK, and also made people put forward higher requirements for the supervision of the learning machine industry.

It is worth mentioning that Liu Qingfeng, chairman of iFLYTEK, released the iFLYTEK cognitive model V3.0 at the main forum of the opening ceremony of the 6th World Sound Expo and the 2023 iFLYTEK Global 1024 Developer Festival, and said that it has achieved comprehensive benchmarking against ChatGPT. Feixinghuo 3.0 has achieved comprehensive improvement in seven dimensions, including text generation and language understanding. However, this technological breakthrough did not allow iFLYTEK to escape the negative impact of this incident.

As a veteran news blogger, I think this incident is a wake-up call. On the one hand, learning machine manufacturers should strengthen the review of content to ensure that the learning materials provided to children are healthy and beneficial; On the other hand, the regulatory authorities should also increase the supervision of the learning machine industry, and severely punish the enterprises with problems. Only in this way can we ensure that children are free from bad information and grow up healthily in the process of learning.

Here, I also call on parents to always pay attention to their children's learning, report the bad information found in time, and jointly maintain the growth environment of their children. Let's work together to create a better future for children!

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