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Nuts eat out of eggs? Baicaowei customer service: the goods meet the standards, and insect moths cannot be completely eliminated

Recently, a number of consumers complained online that they ate insect eggs in the fruit-flavored badan nuts purchased in the Baicaowei physical store and the Tmall flagship store.

Nuts eat out of eggs? Baicaowei customer service: the goods meet the standards, and insect moths cannot be completely eliminated
Nuts eat out of eggs? Baicaowei customer service: the goods meet the standards, and insect moths cannot be completely eliminated

(Source: Black Cat Complaints)

On May 10, the Nanduwan Finance Agency reporter contacted the customer service of the Flagship Store of Baicaowei Tmall as a consumer, and the customer service of Baicaowei said that Badan wood is an agricultural and sideline product, and for agricultural and sideline products, the state also has strict management requirements for pesticide use, even if pesticide sanitize, it is impossible to guarantee the killing of all insect eggs. "Badan wood itself is an agricultural and sideline product and is accompanied by a shell; if the flesh has been invaded by insects during the flowering period, the internal insect moths during subsequent processing, but the appearance is normal and cannot be completely eliminated during the processing process, and there may be a very small number of insect cases."

The customer service said, "Our family's products are in line with the relevant standards, but the current processing technology can not directly see the insect moth through the fruit shell, can not be 100% identified, the insect moth situation can not be completely eliminated." ”

In addition to the smell of herbs, on the consumer complaint platform Black Cat Complaint, there are also consumer complaints that they have eaten insects in the products of leisure snack brands such as Three Squirrels and Good Shop. In November last year, #Three Squirrel Snacks was exposed to moldy long hairs and eating worm eggs#, which also appeared on weibo's hot search list.

According to the outer packaging information of baicao flavored dan wood related products, the product standards implemented by badan wood are mainly: GB/T22165 and GB 19300, which have no relevant provisions for insect moths.

Nuts eat out of eggs? Baicaowei customer service: the goods meet the standards, and insect moths cannot be completely eliminated

According to the "SBT10673-2012 Ripe Almonds (Almond Wood) Kernels and Kernels" previously issued by the Ministry of Commerce, the insect erosion rate of almond kernels (almond wood) should be less than 3%, and the insect erosion rate of almond kernels (almond wood) should be less than 1.5%.

Baicaowei is a leisure snack brand originating in Hangzhou, opened the first physical store in 2003, transformed online in 2010, successively settled in Taobao Mall, Jingdong and other e-commerce platforms, in 2012, Baicaowei participated in Tmall Double 11 for the second time, with single-day sales exceeding 5 million.

In 2016, Baicaowei was acquired by Haoxiangyou for 960 million yuan, and in 2020, it sold itself to PepsiCo for $705 million.

In the past, Baicaowei and three squirrels and good shops were called the three giants of Internet leisure snacks, and in the competition in previous years, Baicaowei ranked third in performance. With the gradual decline of online traffic dividends, Since 2017, Baicaowei has begun to lay out offline, and in June 2021, Baicaowei also released offline stores to join.

Written by: Zhan Danqing, reporter of Nandu Wan Finance Agency

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