Tesla was on the hot search again, and at 9 p.m. on the 27th, Ms. Zheng of Sichuan picked up her daughter who had finished her English class outside and went home. After driving for about 5 minutes, Tesla automatically launched the "Himalaya" APP and played a historical story.
Subsequently, multiple icons on the screen jumped non-stop, and she called customer service, parked the car in the underground garage, and restarted the program according to customer service's request.
Never expected...
At this time, a long and deep female voice came from the screen, fluttering and saying: "I died a good injustice."
For a while, Ms. Zheng's back was cold, and she quickly turned off the fire and pulled the child away.
On April 28, Ms. Zheng communicated with Tesla customer service.
Customer service said that it may be that its in-car screen is malfunctioning, because the background detects that the screen has a large number of clicks in a short period of time.
At the same time, customer service also provided a key message: on the evening of April 27, its car Himalaya App played an audio called "Evil Heart", and the playback time also corresponded to the time of "haunting". It was later confirmed that in the 8th second of the audio, the desolate female voice appeared.
Finally, after the on-site test of the Tesla 4S store staff, Ms. Zheng's Tesla is showing that the touch screen has failed. Because the vehicle is still under warranty, the store replaces the central control touch screen for her free of charge.
In addition, Ms. Zheng said that she usually only listens to financial and parenting related content, and has not been exposed to thriller content.
In this regard, the relevant staff of Himalaya said that the Himalaya client on Tesla Motors was developed by Tesla, and Himalaya will not push on Tesla Motors, "We have always been friendly and cooperative with Tesla, and we have also fed back the situation to Terrass and optimized it together." ”