Recently, Tesla owner Ms. Zheng encountered some "strange things". Her Model 3 central screen repeatedly turns the air conditioner panel on and off automatically, sometimes automatically opening an app and navigating the map.
According to Red Star News, on the evening of April 27, Ms. Zheng started the restart procedure according to the suggestions of Tesla customer service, and then a desolate female voice appeared in the car's stereo, "I died so unjustly", "Like a horror movie, when my daughter told me, 'Mom, I'm so scared'." Ms. Zheng said.
On April 28, Ms. Zheng communicated with Tesla customer service. Customer service asked her if she had used the screen film, whether she had wiped the screen with detergent, and Ms. Zheng said that she did not.
Customer service said that it may be that its in-car screen is malfunctioning, because the background detects that the screen has a large number of clicks in a short period of time.
At the same time, customer service also provided a key message: on the evening of April 27, its car Himalaya App played an audio called "Evil Heart", and the playback time also corresponded to the time of "haunting". It was later confirmed that in the 8th second of the audio, the desolate female voice appeared.
Finally, after the on-site test of the Tesla 4S store staff, Ms. Zheng's Tesla is showing that the touch screen has failed. Because the vehicle is still under warranty, the store replaces the central control touch screen for her free of charge.
In addition, Ms. Zheng said that she usually only listens to financial and parenting-related content, and has not been exposed to thriller content, and the Himalayas said that they will feedback the situation to Terrass and optimize it together.
